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Call Jobs in Alabama (NOW HIRING)

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

  • Retirement

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits. Responsibilities include ...

Huntsville Hospital

Call Center Specialist

Athens, AL · On-site

$14.25 - $17.75/hr

Call Center Specialist The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist ...

Huntsville Hospital

Call Center Specialist

Huntsville, AL · On-site

$16 - $20/hr

Call Center Specialist The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist ...

Alphabe Insight

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Limitless East Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Nexxaworks

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

New

Brook Valley Management

Call Center Manager

Birmingham, AL · On-site

$65K - $80K/yr

Call Center Manager Common Threads Charitable Donation Services Reports To: Director of Logistics & Operations Department: Customer Service & Donation Operations Location: Common Threads Charitable ...

Alphabe Insight Inc

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Signius

Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

Part-Time Call Center AgentCompany: Signius l Location: Mobile, AL (In-Office)Pay: $17-$20/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysSignius is hiring Part-Time Call Center ...

BrandNest

Call Center Representative

Birmingham, AL

$17 - $27/hr

Job Overview Brand Nest is hiring motivated and professional Call Center Representatives to support customer communication efforts in Birmingham. This in-person role focuses on handling inbound and ...

New

Alabama Pain Physicians

Call Center Operator

Vestavia, AL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Call Center Operator is responsible for handling inbound and outbound calls, scheduling appointments, and serving as the first point of contact for patients. This is a full-time, ...

Alphabe Insight

Call Center Representative

Birmingham, AL · On-site

$47K - $51K/yr

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

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Call information

See Alabama salary details

$9

$16

$22

How much do call jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

Call jobs near you
Infographic showing various Call job openings in Alabama as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Call Center Agent

Cahaba Medical Care

Centreville, AL • On-site

$13.75 - $18.25/hr

Other

Retirement

Re-posted 8 days ago

Cahaba Medical Care rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Position: Call Center Agent
Reports to: Call Center Manager
Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits. Responsibilities include collecting demographic and insurance information and collecting clinical information in response to scheduling questions. Representative will explain any patient preparation requirements and coordinate with clinics regarding protocols and modifications to scheduling
protocols. Representative may also be expected to answer non-scheduling requests, as appropriate, or accurately transfer patients to the department
able to answer their question.
Responsibilities and Duties / Essential Functions:
• Prompt, regular attendance at the office
• Communicates daily with the Call Center Manager.
• Answer incoming calls within an acceptable timeframe and greet the caller in a friendly manner.
• Accurately coordinate and schedule ambulatory outpatient visits for assigned location(s) or types of care.
• Manage appointment reminders and make outbound pre-visit calls as needed. • Reschedule and cancel appointments as required.
• Collect minimum data set and ensure it is accurately recorded in EHR • Verify insurance and communicate any patient liabilities
• Provide concise and accurate information on next steps for care, and make it readily available when patient needs to reference it
• Answer patient questions and navigate callers to appropriate team for problem resolution or additional support when required
Requirements:
• Previous call center experience
• Strong computer skills
• Strong writing, typing and documentation
• Previous experience with electronic health record
• Excellent organizational skills
• Ability to listen and document simultaneously
• Ability to utilize call center telephone system
• Ability to multi-task
• Ability to work both independently and as part of a team is required.
Travel Required:
• Occasional Travel
Salary and Benefits:
• Competitive pay
• Benefits covered by Employer
• 401k matched at 4%
• Gym Membership
• Paid holidays
• ETO

What Cahaba Medical Care employees say

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