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Call Jobs in Baltimore, MD (NOW HIRING)

TriOptus LLC

Will call

Jessup, MD · On-site

$16 - $20.50/hr

This role is customer-facing at the Will Call desk and handles the transactional side of the will call process. * This associate runs invoices, collects payment when necessary, and supports Customer ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

TriOptus LLC

Will Call I

Jessup, MD · On-site

$15.50 - $20.25/hr

This role is customer-facing at the Will Call desk and handles the transactional side of the will call process. This associate runs invoices, collects payment when necessary, and supports Customer ...

Health Care

Call Center Specialist

Baltimore, MD · On-site

$16.75 - $20.75/hr

Join Our Team as a Call Center Specialist Health Care for the Homeless | Make Every Call Count Are you passionate about helping people and delivering exceptional customer service? At Health Care for ...

E-Solutions

Will Call I

Jessup, MD · On-site

$15.50 - $16/hr

This role is customer-facing at the Will Call desk and handles the transactional side of the will call process. This associate runs invoices, collects payment when necessary, and supports Customer ...

Preferred Dental

Call Center Operator

Ellicott City, MD · On-site

$17 - $18/hr

Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to ...

AbsoluteCare

Call Center Supervisor - 3075

Baltimore, MD · On-site +1

Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center team within the Member Access Center (MAC), ensuring consistent, timely, and accurate member access ...

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Call information

See Baltimore, MD salary details

$10

$17

$24

How much do call jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call in Baltimore, MD is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What are the most commonly searched types of Call jobs in Baltimore, MD?

The most popular types of Call jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Call jobs?

Cities near Baltimore, MD with the most Call job openings:

Call jobs near you
Infographic showing various Call job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,020 per year, or $17.8 per hour.

Will call

TriOptus LLC

Jessup, MD • On-site

$16 - $20.50/hr

Other

Re-posted 11 days ago

Job description

Job Posting

Shift – 10:00 PM – 06:30 AM also have to work on weekend

Location - 7700 Conowingo Ave, Jessup MD 20794

Payrate – 15.55/hr.

Job Description:

  • Candidates will be gathering invoices - checking drivers in/out and making sure all documentation is signed.
  • Candidates will be answering phones, filing, copy etc. This location runs 24x7
  • 0-3 Years of Experience, this position ensures professional, accurate and timely processing of will call orders.
  • This role is customer-facing at the Will Call desk and handles the transactional side of the will call process.
  • This associate runs invoices, collects payment when necessary, and supports Customer Service. Requirements include a High School diploma or equivalent.

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