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Call Jobs (NOW HIRING)

PRIORITY ONDEMAND

Call Taker

Old Hickory, TN

$37K - $42K/yr

The Dispatch Call Taker may at times be asked to broadcast orders to crews regarding runs, emergencies, and general information. This would include operation of radios, telephones, or computer ...

Priority OnDemand

Call Taker

Lakewood, TN · On-site

$37K - $42K/yr

The Dispatch Call Taker may at times be asked to broadcast orders to crews regarding runs, emergencies, and general information. This would include operation of radios, telephones, or computer ...

Priority OnDemand

Call Taker

Phoenix, AZ · On-site

Call takers will operate telephone and computer equipment to intake transportation requests. In addition, the call taker, under Emergency Medical Dispatch protocol, will be required to take caller ...

PRIORITY ONDEMAND

Call Taker

Phoenix, AZ · On-site

Call Taker Under the direction of the Dispatch Supervisor, a Call Taker will be the first point of contact for internal and external customers requesting transportation services or information from ...

Global Channel Management

Call Center

East Hartford, CT

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...

GovernmentJobs.com

Call Taker

Winter Park, FL

Emergency Communications Call Taker The Emergency Communications Call Taker is responsible for handling routine and emergency 9-1-1 calls for service over various communications systems to Police ...

PRIORITY ONDEMAND

Call Taker

Fredericksburg, VA · On-site

Call Taker Fredericksburg, VA 22406 Overview Position Type Lifecare Medical Transports Category Dispatch / Communications Description Call Taker answers incoming phone calls for service per Emergency ...

Snyder's Auto Salvage

Call Center

Del Valle, TX

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center Operations Compensation: Commission-Based ($16 per Vehicle Purchased) Position Overview We are ...

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How much do call jobs pay per hour?

As of May 29, 2026, the average hourly pay for call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are some common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What are call center agents?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

More about Call jobs
What cities are hiring for Call jobs? Cities with the most Call job openings:
What are the most commonly searched types of Call jobs? The most popular types of Call jobs are:
What states have the most Call jobs? States with the most job openings for Call jobs include:
What job categories do people searching Call jobs look for? The top searched job categories for Call jobs are:
Call jobs near you
Infographic showing various Call job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Bilingual Call Center Agent (English/Spanish) with open availability

Bilingual Call Center Agent (English/Spanish) with open availability

Ambs Call Center

Tampa, FL

$28.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

ABOUT THE CALL CENTER AGENT POSITION


Do you like helping others? If so, this job might be for you!

We're a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.

We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.

On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries - with a friendly and helpful voice.



Why Work At Ambs Call Center? Click here to learn more

COMPENSATION

  • Progressive compensation based on skill development. Earn $18.20 up to $22.75 per hour


ADDITIONAL PAY


Attendance Bonus

  • $3.25 per hour for every hour worked during the pay period. Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.


Dispatcher Differential

  • $1.50 per hour differential for becoming a dispatcher.


Spanish Bi-Lingual Differential

  • $1.30 per hour. Are you fluent in Spanish and English? Earn a $1.30 per hour differential once you have graduated training and are handling all calls.


Multiple opportunities for growth!

  • Like mentoring others? Become a trainer and earn up to $26.60 per hour. Lead the team as a Supervisor and you can earn up to $28.45 per hour.


BENEFITS

  • Competitive compensation
  • Health Insurance
  • Employer provided Life Insurance
  • Voluntary Vision & Dental
  • Smart Dollar Financial Wellness Program
  • Retirement plan with company match contribution up to 3%
  • Paid lunch and breaks
  • Paid birthday benefit after 12 months of Ambs employment
  • 1 Floating Holiday after 12 months of Ambs employment
  • Hours worked on holidays are paid at time and a half
  • Overtime available
  • 80-hour bonus pay for 1-year perfect attendance


QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS


  • High School Diploma or equivalent required

  • Typing skills of 20 wpm

  • Customer service experience preferred

  • Excellent interpersonal, verbal, and written communication skills

  • Strong basic computer skills

  • Ability to multi-task

  • Ability to make sound decisions under pressure

  • Ability to deal with difficult situations and people

  • Ability to work well in both a team environment and independently

  • A strong attention to detail

  • Requires primarily sitting at a desk for extended periods
  • Earned Sick Time

FULL-TIME EMPLOYEES

  • 40+ hours per week
  • Mandatory weekends and holidays

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

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