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How much do call transfer jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for call transfer in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the typical challenges someone might face as a Call Transfer specialist?

As a Call Transfer specialist, you may encounter high call volumes, difficult callers, and the need to quickly understand and route inquiries to the appropriate departments. Multitasking is often required, as you'll manage multiple systems and ensure each caller’s information is accurately recorded for seamless handoffs. Working under time pressure while maintaining a positive and professional attitude can be demanding, but you are supported by supervisors and team resources. Over time, you’ll gain valuable communication and problem-solving skills, which can open up further opportunities in customer service, team leadership, or specialized support roles.

What are the key skills and qualifications needed to thrive in the Call Transfer position, and why are they important?

To thrive as a Call Transfer specialist, you need strong verbal communication, active listening, and attention to detail, typically with a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and customer relationship management (CRM) platforms is often required. Patience, professionalism, and a customer-service mindset are soft skills that help you excel in this role. These abilities are crucial for ensuring accurate call routing, maintaining customer satisfaction, and supporting smooth operations in fast-paced contact center environments.

How to make $1000 a week remotely?

A call transfer role involves handling customer calls and transferring them to appropriate departments, often requiring good communication skills and familiarity with call center software. To earn $1000 weekly remotely, professionals typically need to work full-time hours, have experience in customer service, and may benefit from performance-based incentives or commissions. Consistent high performance and efficient call handling are key to reaching this income level in remote call transfer jobs.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which often require leadership skills and industry experience. These positions can offer salaries significantly higher than entry-level customer service roles, especially in large organizations or those requiring technical expertise and certifications.

What jobs pay 4000 a week without a degree?

A call transfer agent or related customer service roles can pay around $4,000 a week with experience, strong communication skills, and sometimes commission or bonuses. High-paying sales positions, such as real estate brokers or insurance agents, may also reach this level without requiring a degree, especially with successful client acquisition and sales performance. These roles often involve flexible schedules and on-the-job training.

What is a call transfer job?

A call transfer job involves handling customer or client calls and transferring them to the appropriate department or individual. It requires good communication skills, knowledge of company procedures, and often the use of call center software or phone systems. The role may also include providing basic information and ensuring smooth handoffs between agents.

What is a Call Transfer job?

A Call Transfer job involves answering incoming calls and redirecting them to the appropriate department, representative, or external contact. The role requires strong communication skills and the ability to quickly assess caller needs. Agents may work in customer service, sales, or technical support environments, ensuring smooth call transitions. Excellent multitasking and problem-solving abilities are essential for handling high call volumes efficiently.

More about Call Transfer jobs
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Call Transfer jobs near you
Infographic showing various Call Transfer job openings in the United States as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Transfer Specialist (part-time)

Transfer Specialist (part-time)

Service Corporation International

Oklahoma City, OK

Part-time

Posted 2 days ago

New

Service Corporation International rating

6.9

Company rating: 6.9 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

3rd of 8 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

  • Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
  • Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
  • For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
  • Enters deceased event information into proprietary software according to company procedures
  • Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

  • Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
  • Fuels vehicles as necessary
  • Follows safety guidelines and expenditure processes
  • Maintains personal protective and transfer supplies in vehicles including cleaning products
  • Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

  • High School Diploma or equivalent

Licenses

  • Current state/province issued driver's license with an acceptable driving record

Experience

  • At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

  • Ability work schedule to support business needs including weekends and nights
  • Ability to work on-call weekends, nights and holidays rotation
  • Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
  • Ability to drive in hazardous, heavy traffic, and weather conditions
  • Basic computer skills required

WORK CONDITIONS

Work Environment
  • Work indoors and or outdoors during all seasons and weather conditions
  • Local and/or multiple location traveling required
  • Comply with Field dress code policy
Work Postures
  • Frequent, continuous periods of time standing, up 6 hours per day
  • Climbing stairs to access buildings frequently
Physical Demands
  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
  • Lifting, pushing, pulling up to 75 pounds
Work Hours
  • Working beyond "standard" hours as the need arises
  • Local travel up to 100% using company vehicle
Postal Code: 73141Category (Portal Searching): OperationsJob Location: US-OK - Oklahoma City

What Service Corporation International employees say

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