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Call Transfer Jobs in Alabama (NOW HIRING)

Pitch Health Solutions LLC

Transfer Agent

Huntsville, AL · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions LLC

Transfer Agent

Birmingham, AL · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions LLC

Transfer Agent

Fairhope, AL · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Pitch Health Solutions LLC

Transfer Agent

Montgomery, AL · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Brook Valley Management

Call Center Manager

Birmingham, AL · On-site

$65K - $80K/yr

Call Center Manager Common Threads Charitable Donation Services Reports To: Director of Logistics ... Ensure every case transferred from the AI scheduling system receives appropriate follow-up and ...

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How much do call transfer jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for call transfer in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What are the typical challenges someone might face as a call transfer specialist?

As a Call Transfer specialist, you may encounter high call volumes, difficult callers, and the need to quickly understand and route inquiries to the appropriate departments. Multitasking is often required, as you'll manage multiple systems and ensure each caller’s information is accurately recorded for seamless handoffs. Working under time pressure while maintaining a positive and professional attitude can be demanding, but you are supported by supervisors and team resources. Over time, you’ll gain valuable communication and problem-solving skills, which can open up further opportunities in customer service, team leadership, or specialized support roles.

What are the key skills and qualifications needed to thrive in the call transfer position?

To thrive as a Call Transfer specialist, you need strong verbal communication, active listening, and attention to detail, typically with a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and customer relationship management (CRM) platforms is often required. Patience, professionalism, and a customer-service mindset are soft skills that help you excel in this role. These abilities are crucial for ensuring accurate call routing, maintaining customer satisfaction, and supporting smooth operations in fast-paced contact center environments.

What is a call transfer?

A Call Transfer job involves answering incoming calls and redirecting them to the appropriate department, representative, or external contact. The role requires strong communication skills and the ability to quickly assess caller needs. Agents may work in customer service, sales, or technical support environments, ensuring smooth call transitions. Excellent multitasking and problem-solving abilities are essential for handling high call volumes efficiently.

What are popular job titles related to Call Transfer jobs in Alabama? For Call Transfer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Call Transfer jobs in Alabama look for? The top searched job categories for Call Transfer jobs in Alabama are:
Call Transfer jobs near you
Infographic showing various Call Transfer job openings in Alabama as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

ED Transfer Center Specialist

Northeast Alabama Regional Medical Center

Anniston, AL • On-site

$71K - $71K/yr

Other

Re-posted 18 days ago

Northeast Alabama Regional Medical Center rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

989th of 1,054 rated hospitals

Job description

Coordinates the transfer, transportation, and acceptance of patients for other facilities. Collects clinical information relative to a transfer request and then facilitates the transfer by matching the patients' needs to the facility with bed capacity and service capability and the discretion of attending and nursing staff.
  • Works in collaboration with multiple departments to foster relationships with referring facilities, physicians, and hospital staff;
  • Performs transfer call center functions in a responsive manner answering calls, entering into a database consisting of facility service profiles, approved clinical protocols, established patient care protocols and healthcare information;
  • Coordinates transport of emergent, urgent and elective patients to a final destination facility from all potential referral sources to include but not limited to hospitals, clinics, nursing homes and physician offices.
  • Facilitates patients throughput to a final destination with an ongoing focus on quality and efficiency;
  • Works directly with others involved in patient flow to ensure timely transfer, appropriate bed assignment, and provides accurate patient information to assist with the development on an initial plan of care;
  • Ensures accurate and concurrent data collection and maintenance using Microsoft Excel or other software programs;
  • Facilitates patient flow thorough the continuum of care to ensure appropriate level of care is assessed based on clinical staff discretion;
  • Collects patient information needed to begin the transfer process from nursing or physician staff and relays information to potential receiving facilities.
  • Monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives;
  • Communicates with physicians and outlying facilities regarding all patient transfers, potential bed placements, and assists with coordinating patient movement from one facility to another;

Connects nurse or physician with receiving facility physician or other staff to discuss patient condition and transfer requirements;
  • Ensures compliance with EMTALA when arranging transfer and transport with receiving facility at the direction of nursing staff and physician staff;
  • Related duties as required and other duties as assigned.

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About Northeast Alabama Regional Medical Center

Sourced by ZipRecruiter

Northeast Alabama Regional Medical Center (RMC) is the premier regional health care provider for a five-county service area in northeast Alabama. With a total of 338 inpatient beds located at its primary campus, 125 at Stringfellow Memorial, and numerous outpatient facilities, urgent care and specialty clinics, RMC is the region’s leading provider of choice for more than 13,500 inpatients, 57,000 outpatients, nearly 1,800 newborn deliveries and 42,000 emergency room visits each year. We have a long, strong history of serving the local communities, including not only the city of Anniston, but also residents of Oxford, Jacksonville and the expanse of Calhoun County and surrounding areas. More than 2,000 employees, 300 volunteers and over 200 physicians, who represent a full range of medical specialties, including: cardiac, women’s, orthopedics, oncology and emergency services, provide state-of-the-art healthcare to patients with integrity, skill and compassion. As a community-based, not-for-profit health system, RMC provides unwavering commitment by each member of our health care team to deliver the highest-quality medical care with special attention given to the individual needs of each patient. RMC maintains a sharp focus on attracting and recruiting the right people — skilled and compassionate clinical and support staff members who advance our mission and pursue our vision of remaining the region’s premier choice for health care.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Anniston, AL, US

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