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Call Transfer Jobs (NOW HIRING)

Vertin

Transfer Care Specialist

Minnesota City, MN

Safely drive company-owned vehicles performing first call transfer of decedent, following local and state protocols, policies, and procedures. * Interacting professionally and courteously with ...

Vertin

Part Time Transfer Care Specialist

Perham, MN · On-site

Safely drive company-owned vehicles performing first call transfer of decedent, following local and state protocols, policies, and procedures. * Interacting professionally and courteously with ...

Vertin

Part Time Transfer Care Specialist

Perham, MN · On-site

Safely drive company-owned vehicles performing first call transfer of decedent, following local and state protocols, policies, and procedures. * Interacting professionally and courteously with ...

Vertin

Part Time Transfer Care Specialist

Perham, MN · On-site

Safely drive company-owned vehicles performing first call transfer of decedent, following local and state protocols, policies, and procedures. * Interacting professionally and courteously with ...

CARCHEX

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

These energetic team members engage with customers, ask qualifying questions and transfer the ... Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ...

CARCHEX LLC

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

These energetic team members engage with customers, ask qualifying questions and transfer the ... Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ...

CARCHEX

Call Center Representative

Cockeysville, MD

$20 - $26.25/hr

These energetic team members engage with customers, ask qualifying questions and transfer the ... Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ...

Carchex

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

These energetic team members engage with customers, ask qualifying questions and transfer the ... Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ...

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How much do call transfer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for call transfer in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the typical challenges someone might face as a Call Transfer specialist?

As a Call Transfer specialist, you may encounter high call volumes, difficult callers, and the need to quickly understand and route inquiries to the appropriate departments. Multitasking is often required, as you'll manage multiple systems and ensure each caller’s information is accurately recorded for seamless handoffs. Working under time pressure while maintaining a positive and professional attitude can be demanding, but you are supported by supervisors and team resources. Over time, you’ll gain valuable communication and problem-solving skills, which can open up further opportunities in customer service, team leadership, or specialized support roles.

What are the key skills and qualifications needed to thrive in the Call Transfer position, and why are they important?

To thrive as a Call Transfer specialist, you need strong verbal communication, active listening, and attention to detail, typically with a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and customer relationship management (CRM) platforms is often required. Patience, professionalism, and a customer-service mindset are soft skills that help you excel in this role. These abilities are crucial for ensuring accurate call routing, maintaining customer satisfaction, and supporting smooth operations in fast-paced contact center environments.

What is a Call Transfer job?

A Call Transfer job involves answering incoming calls and redirecting them to the appropriate department, representative, or external contact. The role requires strong communication skills and the ability to quickly assess caller needs. Agents may work in customer service, sales, or technical support environments, ensuring smooth call transitions. Excellent multitasking and problem-solving abilities are essential for handling high call volumes efficiently.

More about Call Transfer jobs
What cities are hiring for Call Transfer jobs? Cities with the most Call Transfer job openings:
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Call Transfer jobs near you
Infographic showing various Call Transfer job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 77% Full Time, and 20% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Supervisor Call Transfer

Supervisor Call Transfer

Hilton Grand Vacations, Inc.

Orlando, FL • On-site

Full-time

Medical, Dental, PTO

Posted 4 days ago

Job description

Essential functions

  • Coaching and developing front line Vacation Advisors

  • Side by side and recorded call monitoring

  • Tracking attendance, schedule adherence and sales performance at the team member level

  • Work with other departments to ensure all package sales are within sales guidelines

Why do Team Members Like Working for us?

  • HGV now offers Medical/Dental Benefits and many other on Day One!
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Supportive functions

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Follow up on any system issues with TDI

  • Verify room and tour availability as needed

  • Confirm QA process has been followed as directed

  • Handle PTO and schedule exception requests for team members

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