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Call Center Outbound Jobs in Alabama (NOW HIRING)

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Handle inbound and outbound calls in a professional and timely manner. * Provide accurate ... Contribute to a positive and team-oriented call center environment. What We Offer * Paid training ...

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... make outbound pre-visit calls as needed. • Reschedule and cancel appointments as required. • ...

Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

Part-Time Call Center AgentCompany: Signius l Location: Mobile, AL (In-Office)Pay: $17-$20/hr l ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

Part-Time Call Center Agent Company: Signius Location: Mobile, AL (In-Office) Pay: $17-$20/hr Hours ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

Part-Time Call Center Agent Company: Signius l Location: Mobile, AL (In-Office) Pay: $17-$20/hr l ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

$15.75 - $19.75/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Answer inbound and/or make outbound customer calls professionally and courteously. * Assist ...

$7.25 - $11.50/hr

We are looking for motivated Remote Call Center Sales Representative s to join our growing team. If ... Make outbound calls to prospective customers and follow up on leads. * Present and sell company ...

CALL CENTER AGENT

Huntsville, AL · On-site

$14.25 - $18.75/hr

Document records of patient interactions * Assist with outbound calls to referral patients * Other duties as assigned Please note this position does require you to be seated at your desk for the ...

Document records of patient interactions * Assist with outbound calls to referral patients * Other duties as assigned Please note this position does require you to be seated at your desk for the ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Make outbound calls to prospective customers. * Present products and services confidently and ...

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Call Center Outbound information

See Alabama salary details

$11

$17

$27

How much do call center outbound jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call center outbound in Alabama is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $20.24 per hour, depending on experience, location, and employer.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What does a call center outbound agent do?

A call center outbound agent makes calls to potential or existing customers to promote products, gather feedback, or conduct surveys. They use scripts and customer data to communicate effectively, often working with customer relationship management (CRM) tools and following specific sales or service protocols.

What cities in Alabama are hiring for Call Center Outbound jobs?

Cities in Alabama with the most Call Center Outbound job openings:

Infographic showing various Call Center Outbound job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,438 per year, or $17.5 per hour.

Call Center Agent

Horizon Point Marketing

Birmingham, AL • On-site

$14 - $18.50/hr

Other

Re-posted 15 days ago


Job description

Call Center Agent

At Horizon Point, we don't just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Overview:

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries.

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries
  • Make outbound follow-up calls regarding accounts or services
  • Provide accurate product and service information
  • Resolve customer concerns and escalate issues when necessary
  • Maintain records of customer interactions and call activity
Qualifications
  • Strong verbal communication and active listening skills
  • Professional and customer-focused demeanor
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Previous call center experience is a plus but not required
Additional Information
  • Competitive salary
  • Growth opportunities within the company
  • Supportive and collaborative team environment
  • Professional development and skill-building opportunities
  • Stable full-time position
  • Modern and dynamic workplace culture