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Call Representative Jobs (NOW HIRING)

Smith Clinesmith

Sales Call Representative

Dallas, TX · On-site

Our firm is hiring a Call Center Representative to be the first point of contact for individuals and families reaching out to our firm regarding potential nursing home abuse and neglect cases.

Posted today

J Holdings

Phone Call Rep

Houston, TX · On-site

$13.75 - $17.25/hr

We help businesses grow through smart, creative, and results-driven digital marketing solutions. From social media management to email campaigns, advertising, and content creation, we empower brands ...

Neumo

FileLocal Call Representative (On-Site)

Birmingham, AL · On-site

$15 - $18.75/hr

Job Summary The FileLocal Call Representative is responsible for providing technical support and assistance to taxpayers through phone and email interactions. This role requires strong problem ...

Fortrea

Clinical Call Representative (Part-Time)

Dallas, TX · On-site

$14.25 - $18.25/hr

USA 1-2 years in customer service or call center. Knowledge of medical terminology preferred. * Required: EUROPE Typically, 1 - 2 years in customer service or call Centre. Knowledge of medical ...

New

Fortrea

Clinical Call Representative (Part-Time)

Dallas, TX · On-site

$15.25 - $19.75/hr

USA 1-2 years in customer service or call center. Knowledge of medical terminology preferred. * Required: EUROPE Typically, 1 - 2 years in customer service or call Centre. Knowledge of medical ...

New

Global Channel Management

Customer Rep

Syracuse, NY · On-site

$15.75 - $21.50/hr

Call center * Customer service Customer Rep duties: * Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries

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Call Representative information

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How much do call representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.
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Cities with the most Call Representative job openings:

What states have the most Call Representative jobs?

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What are popular job titles related to Call Representative jobs?

For Call Representative jobs, the most frequently searched job titles are:

Call Representative jobs near you
Infographic showing various Call Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Employee Concierge-Call Representative- Dept. 400

Shelby, NC

Arthur Services, Inc.
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Arthur Services, Inc.external

$15.25 - $20.50/hr

Full-time

Re-posted 25 days ago

Job description

Job Title: Employee Concierge-Call Representative
Job Type: Full-time

Position Summary:
The Employee Concierge-Call Representative is responsible for providing prompt, professional service to clients, ensuring smooth department operations. The role involves handling client orders, tracking, and resolving issues, as well as supporting managers with various tasks related to communication and organization.
Key Responsibilities:
  • Process orders received via fax, mail, and phone
  • Provide order status updates and tracking information to clients
  • Handle customer inquiries and assist with returns and credit memos
  • Maintain accurate client records and documentation in the CRM system
  • Act as a backup switchboard operator when necessary
  • Follow company policies and procedures to ensure accuracy and customer satisfaction
Education & Experience:
  • High school diploma or GED required
  • 1-3 years of customer support or sales support experience, or equivalent
Skills & Experience:
  • Proficiency in Microsoft Office Suite
  • Strong organizational, time management, and communication skills
  • Excellent customer service skills, both over the phone and in person
  • Ability to multi-task, prioritize, and work efficiently under pressure
Core Competencies:
  • Creativity: Ability to generate new ideas and solutions
  • Perspective: Broader view on issues and challenges
  • Teamwork: Collaborative and supportive in team environments
  • Communication: Clear and concise in verbal and written communication
  • Decision-Making: Timely and accurate decision-making under pressure
  • Humility: Acknowledging mistakes and seeking solutions
Physical Demands:
  • Ability to sit, stand, and walk for extended periods
  • Occasional lifting of items up to 25 lbs
  • Visual abilities for near and far distances