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Call Representative Jobs in New York (NOW HIRING)

SPS North America

Call Center Representative

New York, NY

$17.50 - $22/hr

The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

New

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

New

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Human Hire

Call Center Representative

West Harrison, NY · On-site

$21/hr

Customer Service Representative We are partnering with a life insurance company seeking a dedicated Call Center Representative to join their White Plains office. This is an excellent opportunity for ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

LEVINS DRUGS INC

Call Center Representative

Queens, NY

$17 - $20/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

ATRIA Consulting

Call Center Representative

Manhattan, NY · On-site

$20 - $25/hr

Call Center Representative Busy New York Hospital is looking for a Call Center Representative to join their internal Payroll Support Team. General tasks and responsibilities will include: * Answering ...

AppleOne

Call Center Representative

Carteret, NJ · Remote

$19/hr

Job Summary We are seeking a Call Center Representative for a temp-to-hire opportunity. This role supports Marketplace consumers by answering questions, assisting with health care coverage ...

SPS North America

Call Center Representative

New York, NY · On-site

$21/hr

The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule ...

Biz Voice Boost

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

LEVINS DRUGS INC

Call Center Representative

Rego Park, NY · On-site

$16.75 - $21/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

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Call Representative information

See New York salary details

$11

$19

$27

How much do call representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call representative in New York is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.06 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities in New York are hiring for Call Representative jobs?

Cities in New York with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in New York as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,760 per year, or $19.6 per hour.

Call Center Representative

New York, NY

SPS North America
See more jobs at SPS North Americaexternal

$17.50 - $22/hr

Full-time

Posted 8 days ago

Job description

#Temporary #Onsite

Reports To: The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 

Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule)

Job Overview: 

The Call Center Representative (Rep) will be responsible for general information and inbound sales calls for the client site. The Call Center rep will also be responsible for supporting the sales team on booking seasonal groups, correspondence with customers on changes to their ticket orders and booking ancillary revenue products across Center's attractions. 

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Duties and Responsibilities: 

  • Support the sales team with B2C registrations, group bookings, and B2B client reservations.
  • Handle inbound calls and assist customers with new orders, edits, or inquiries.
  • Assess customer needs to provide personalized solutions and exceptional service.
  • Suggest improvements to enhance operational efficiency.
  • Perform other duties as assigned by the Supervisor.

Competencies: 

  • High school diploma or equivalent.
  • Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word).
  • Experience in a high-volume inbound call center focused on customer service.
  • Knowledge of attraction ticketing systems and Vonage Call Center Software preferred.
  • Strong communication skills; multilingual ability a plus.
  • Must be able to work weekends, holidays, and varying shifts.

Physical Demands: 

  • Ability to sit, stand, or walk for extended periods and lift up to 40 lbs.
  • Manual dexterity for office equipment uses; must be comfortable working on a computer.

Travel: None or Negligible 

Other Duties: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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