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Call Representative Jobs in Ohio (NOW HIRING)

Sheakley

Nonprofit Outbound Call Rep

Blue Ash, OH · On-site

We are seeking a highly motivated Nonprofit Outbound Call Rep. This is a high-volume outreach role (80-100 outbound calls per day) focused on building partnerships with nonprofit organizations to ...

Sheakley

Nonprofit Outbound Call Rep

Blue Ash, OH · On-site

We are seeking a highly motivated Nonprofit Outbound Call Rep. This is a high-volume outreach role (80-100 outbound calls per day) focused on building partnerships with nonprofit organizations to ...

Sheakley

Nonprofit Outbound Call Rep

Cincinnati, OH · On-site

We are seeking a highly motivated Nonprofit Outbound Call Rep. This is a high-volume outreach role (80-100 outbound calls per day) focused on building partnerships with nonprofit organizations to ...

Dollar Bank

Loan Servicing Call Rep.

Canton, OH · On-site

$17.75 - $22.50/hr

The Loan Servicing Call Rep. provides a consistent, high-quality customer experience to create a lasting partnership by putting the customers first. The Loan Servicing Call Rep. is the relationship ...

Nexxaworks

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Representative We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

Mark Rink.

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Call Center Representative We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our ...

Furniture Fair

Call Center Representative

Fairfield, OH · On-site

$15 - $18.75/hr

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...

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Call Representative information

See Ohio salary details

$10

$17

$23

How much do call representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call representative in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities in Ohio are hiring for Call Representative jobs?

Cities in Ohio with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Nonprofit Outbound Call Rep

Blue Ash, OH • On-site

Sheakley
Professional, Scientific, and Technical Services • 201 - 500 employees
Learn more about Sheakleyexternal

Full-time

Posted 17 days ago

Job description


Job Summary: We are seeking a highly motivated Nonprofit Outbound Call Rep. This is a high-volume outreach role (80–100 outbound calls per day) focused on building partnerships with nonprofit organizations to identify and secure volunteer opportunities at local non-profit organizations for employees with temporary work restrictions. This role involves building and maintaining relationships with nonprofit organizations, educating them about the program, and coordinating placements to ensure a positive experience for both the employee and the nonprofit.

The ideal candidate will be a strong communicator, organized, and capable of managing outreach initiatives effectively.

Key Responsibilities

  • Conduct proactive outreach to nonprofit organizations via phone, email, and other communication channels to identify volunteer opportunities.
  • Clearly communicate program benefits to nonprofits, emphasizing the low-risk, no-cost nature of participation.
  • Secure positive placements by coordinating with volunteer coordinators or program managers.
  • Maintain accurate records of outreach activity, responses, and placements in company CRM or tracking systems.
  • Follow up to ensure successful placement outcomes and address any issues or concerns.
  • Develop and nurture relationships with local nonprofit partners to expand placement opportunities.
  • Provide regular reports to management on outreach performance, placement activity, and emerging opportunities.

Qualifications

Required:

  • Excellent verbal and written communication skills.
  • Strong organizational and time-management skills.
  • Ability to manage high-volume outreach while maintaining professionalism.
  • Positive, proactive, and solution-oriented attitude.
  • Comfort interacting with nonprofit organizations and explaining program logistics clearly.

Preferred:

  • Experience in inside sales, call center, or high-volume outreach required/preferred
  • Familiarity with CRM systems or volunteer management software.
  • Comfortable working toward daily call/activity goals
  • Knowledge of the local nonprofit landscape.