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Call Representative Jobs in Texas (NOW HIRING)

Smith Clinesmith

Sales Call Representative

Dallas, TX · On-site

Our firm is hiring a Call Center Representative to be the first point of contact for individuals and families reaching out to our firm regarding potential nursing home abuse and neglect cases.

New

Smith Clinesmith

Sales Call Representative

Dallas, TX · On-site

$55K/yr

Our firm is hiring a Call Center Representative to be the first point of contact for individuals and families reaching out to our firm regarding potential nursing home abuse and neglect cases.

J Holdings

Phone Call Rep

Houston, TX

$13.75 - $17.25/hr

We help businesses grow through smart, creative, and results-driven digital marketing solutions. From social media management to email campaigns, advertising, and content creation, we empower brands ...

Fortrea

Clinical Call Representative (Part-Time)

Dallas, TX · On-site

$14.25 - $18.25/hr

USA 1-2 years in customer service or call center. Knowledge of medical terminology preferred. * Required: EUROPE Typically, 1 - 2 years in customer service or call Centre. Knowledge of medical ...

Fortrea

Clinical Call Representative (Part-Time)

Dallas, TX · On-site

$15.25 - $19.75/hr

USA 1-2 years in customer service or call center. Knowledge of medical terminology preferred. * Required: EUROPE Typically, 1 - 2 years in customer service or call Centre. Knowledge of medical ...

Openwork

Call Center Representative

Houston, TX · Hybrid

$21.50 - $23/hr

Call Center Representative Location: Houston, TX 77002 | Hybrid after training Pay: $21.50 - $23/hour Schedule: Mon-Fri | 8:00am - 5:00pm | Occasional Saturdays 8:00am - 3:00pm Length of Position: 6 ...

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Call Representative information

See Texas salary details

$10

$16

$23

How much do call representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call representative in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities in Texas are hiring for Call Representative jobs?

Cities in Texas with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Texas as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Sales Call Representative

Dallas, TX • On-site

Smith Clinesmith
Law Firms • 11 - 50 employees
Learn more about Smith Clinesmithexternal

Full-time

Posted 2 days ago

New

Job description

Description
Are you a motivated, personable sales professional who enjoys connecting with people and helping them find the support they need? If so, we are looking for you! Our firm is hiring a Call Center Representative to be the first point of contact for individuals and families reaching out to our firm regarding potential nursing home abuse and neglect cases.
Responsibilities
• Strong telephone sales and communication skills, with the ability to confidently engage callers and guide conversations
• Comfortable working in a high-volume, fast-paced call center environment
• Ability to remain professional, patient, and compassionate when speaking with individuals experiencing difficult or emotional circumstances
• Experience in call center, customer service, intake, or a similar client-facing role
• Strong listening skills and the ability to ask thoughtful, effective questions to understand a caller's needs
Qualifications
• Answer and manage a high volume of inbound calls from prospective clients and their families
• Ask thoughtful and effective questions to understand each caller's situation and identify potential case opportunities
• Guide prospective clients through the initial intake process and clearly explain next steps
• Conduct timely and consistent follow-up with prospective clients who have not yet retained the firm
• Accurately document call details, client information, and follow-up activity in the firm's case management or CRM system
• Gather relevant information and documentation needed for the firm to evaluate potential cases
• Maintain professionalism, confidentiality, and empathy when handling sensitive or emotional conversations

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