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Call Representative Jobs in Fort Pierce, FL (NOW HIRING)

EyeSouth Partners

Call Center Representative

Fort Pierce, FL · On-site

$14.50 - $18/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will ...

TG2 Travel

Call Center Representative

Port Saint Lucie, FL · On-site

$600 - $3.0K/wk

Our Telephone Representatives are responsible for retrieving and inputting data, contacting customers to fulfill requests, training new employees and troubleshooting customer problems. TG2 Travel LLC ...

Prism Biotech

BioPharma Sales Account Rep

Vero Beach, FL · On-site

$86K - $119K/yr

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently ... Responsible for using our internal systems to work through call planning and record call activity

United Rentals

Inside Sales Rep

Port Saint Lucie, FL · On-site

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with ... Warm call on lost and/or dormant accounts to retain business * Maintain a clean and presentable ...

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All JobsCall Representative JobsCall Representative Jobs in Fort Pierce, FL

Call Representative information

See Fort Pierce, FL salary details

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$21

How much do call representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call representative in Fort Pierce, FL is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.20 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities near Fort Pierce, FL are hiring for Call Representative jobs?

Cities near Fort Pierce, FL with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Fort Pierce, FL as of September 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $31,419 per year, or $15.1 per hour.

Call Center Representative

Fort Pierce, FL • On-site

St. Lucie Eye Associates
Outpatient Health Care • 11 - 50 employees
Learn more about St. Lucie Eye Associatesexternal

$13.50 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Company Overview

 Join the team at St. Lucie Eye Associates, where compassionate care meets cutting-edge eye health services. For over 75 years, we've proudly served the Treasure Coast with a commitment to excellence and community. Our team of dedicated professionals works together to preserve and enhance vision for every patient. Come grow your career with us and make a meaningful impact every day.

St. Lucie Eye is affiliated with EyeSouth Partners' premier network of medical and surgical specialty eye care services.

Position Summary

As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will serve as the first point of contact for patients, referring doctor offices and pharmacies, assisting them with inquiries, appointments, medical information, and providing outstanding customer service.

Responsibilities
  • Answer incoming calls from patients and address their inquiries, concerns, and requests in a courteous and empathetic manner.
  • Schedule, reschedule, and confirm appointments for patients across various ophthalmology sub-specialties.
  • Verify patient information and obtain necessary medical information to create a comprehensive medical advisory.
  • Update electronic health records (EHR) accurately and efficiently.
  • Provide accurate and detailed information about healthcare services, procedures, and insurance coverage to patients.
  • Advances medical knowledge to understand various diagnosis for efficient triaging and scheduling requirements.
  • Handle patient complaints, issues, and concerns professionally, aiming to resolve them to the patient's satisfaction.
  • Collaborate with external medical professionals such as referring Doctor offices and other internal departments to ensure seamless patient care coordination.
  • Maintain cohesive physician schedules for affiliated practices and locations.
  • Document call interactions and relevant patient information accurately in the call center software system.
  • Adhere to strict confidentiality standards and maintain patient privacy in accordance with HIPAA regulations.
  • Participate in ongoing training to stay updated on medical procedures, policies, and call center software.
  • Strive to achieve and exceed call center performance metrics, including call quality, first-call resolution, and patient satisfaction scores.
  • Handle high call volumes and manage multiple tasks simultaneously while maintaining a positive attitude.
  • Accurately and efficiently process and transfer calls as needed using a multi-line phone system
Qualifications
  • High school diploma or equivalent; associate's degree or certification in healthcare administration is a plus.
  • Previous experience in a call center, customer service, or healthcare setting is advantageous.
  • Previous ophthalmology experience a plus.
  • Strong communication skills, both verbal and written, with the ability to communicate complex medical information clearly.
  • Empathy, compassion, and a customer-focused mindset when dealing with patients.
  • Familiarity with medical terminology, healthcare procedures, and insurance concepts.
  • Proficiency in using call center software, databases, and electronic health records (EHR) systems.
  • Excellent multitasking skills and the ability to work under pressure.
  • Strong problem-solving abilities to address patient inquiries effectively.
  • Ability to maintain professionalism and composure during stressful situations.
  • Understanding of HIPAA regulations and patient confidentiality.
  • Positive attitude, adaptability, and a willingness to learn and grow in a dynamic healthcare environment.
Company Benefits

We offer a competitive benefits package to our employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:

  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Employment Type: FULL_TIME

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