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Call Representative Jobs in California (NOW HIRING)

Descanso Gardens Foundation

$18.50/hr

The Guest Services Representative, Call-Center supports excellent customer service and a welcoming, positive experience for all visitors with a particular focus on supporting the Descanso Gardens ...

Bath Concepts

Call Center Representative

Rocklin, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

CRA MSO LLC

Call Center Representative

Chula Vista, CA · On-site

$16 - $19.50/hr

Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives! We are a premier and ...

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Call Representative information

See California salary details

$10

$17

$24

How much do call representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call representative in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities in California are hiring for Call Representative jobs?

Cities in California with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in California as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Automotive service BDC call representative

Laguna Niguel, CA

Cadillac of Laguna Niguel
See more jobs at Cadillac of Laguna Niguelexternal

$15.75 - $20.25/hr

Full-time

Re-posted 27 days ago

Job description

FULL-TIME position available for Automotive Service Department Call Center representative wanted for family-owned Cadillac/GMC/Hyundai/Genesis  dealership in Laguna Niguel, California. 

Customer Service Call Center position requires a focus in Customer Service & Phone Etiquette. Taking inbound phone calls, scheduling service appointments and making outbound service follow up calls.

Prior call center experience is a plus but not mandatory. 

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