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Will Call Representative Jobs (NOW HIRING)

yhata

WILL CALL

Honolulu, HI · On-site

$17/hr

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service ...

Y. Hata & Co., Ltd.

WILL CALL

Honolulu, HI · On-site

$17/hr

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service ...

TriOptus LLC

Will call

Jessup, MD · On-site

$16 - $20.50/hr

Candidates will be answering phones, filing, copy etc. This location runs 24x7 * 0-3 Years of Experience, this position ensures professional, accurate and timely processing of will call orders.

Y. Hata & Co., Limited

WILL CALL

Honolulu, HI · On-site

$17/hr

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service ...

SanMar-Internal

Will Call

Robbinsville, NJ · On-site

$19.50/hr

A Will Call Associate must be able to listen to our customers; consistently meet and exceed their needs and expectations. Research, locate and load customer orders at a fast and accurate pace.

Coastal Health

Call Representative

Orange Park, FL

$13.25 - $16.50/hr

The Call Representative will manage inbound calls, assist patients with scheduling and inquiries, route calls appropriately, and provide outstanding customer service while supporting multiple ...

Physicians Group Services

Call Representative

Orange Park, FL · On-site

$13.25 - $16.50/hr

The Call Representative will manage inbound calls, assist patients with scheduling and inquiries, route calls appropriately, and provide outstanding customer service while supporting multiple ...

Performance Food Group

Will Call Specialist

Saint Louis, MO · On-site

$80K - $80K/yr

Will Call Specialist communicates with customers, vendors, co-workers professionally ensuring ... A team of sales reps, chefs, consultants, and other experts builds close relationships with ...

BIRITE

WAREHOUSE WILL-CALL AGENT

Brisbane, CA · On-site

$22 - $24/hr

Greet and offer assistance to every customer, sales representative, or employee at the Will-Call entrance. * Provide clear communication and updates, including estimated wait times. * Respond ...

Sysco Corporation

Will Call Associate

Cleveland, OH · On-site

$14.23 - $21.35/hr

Coordinate customer will call (generating and coordinating pick-ups). * Provide customer services ... The requirements listed above are representative of knowledge, skill and/or ability required.

Sysco

Will Call Associate

Cleveland, OH

$14.23 - $21.35/hr

Coordinate customer will call (generating and coordinating pick-ups). * Provide customer services ... The requirements listed above are representative of knowledge, skill and/or ability required.

Sysco

Inbound Will Call Selector

Jackson, WI · On-site

This role is customer-facing at the will-call desk and handles the transactional side of the will ... The requirements listed above are representative of knowledge, skill and/or ability required.

New

AYS

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

As an Inbound/Outbound Call Representative, you will be responsible for handling a high volume of inbound and outbound calls from customers. Your main goal will be to provide excellent customer ...

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All JobsWill Call Representative Jobs

Will Call Representative information

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$10

$17

$25

How much do will call representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for will call representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

How to become a will call representative?

To become a will call representative, candidates typically need a high school diploma or equivalent and strong customer service skills. Prior experience in retail, hospitality, or sales can be beneficial, and familiarity with point-of-sale systems or inventory management may be required. Some positions may also require a valid driver's license if deliveries or pickups are involved.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.
More about Will Call Representative jobs
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Will Call Representative jobs near you
Infographic showing various Will Call Representative job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

WILL CALL

yhata

Honolulu, HI • On-site

$17/hr

Full-time

Re-posted 27 days ago

Job description

Starting Pay: $17.00 per hour

Work Schedule: Must be available to work a flexible schedule between Monday to Saturday, from 7am - 3:30pm.

Position Summary Description:

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service support, retrieving and staging products in a variety of warehouse environments, and maintaining orderly Will Call staging areas. Additional responsibilities include supporting day-to-day warehouse operations as needed.

Essential Duties and Responsibilities:

  • Providing “Food-service Beyond Expectations” to all Will Call customers.  This is to be accomplished by providing timely and efficient delivery of orders, while maintaining a positive and pleasant attitude.
  • Pulling orders from various environments (Frozen, Chill, & Dry) in the warehouse and partnering with the Management team to ensure that customers are receiving their product in a timely manner.
  • Responsible for daily and weekly monitoring of Will Call staging areas across Frozen, Chill, and Dry storage environments, ensuring all unclaimed product is returned to inventory within 48 hours. Coordinate deliveries in collaboration with the Sales Support Coordinator.
  • Maintain effective and timely communication with Sales Support Coordinators via two-way/walkie-talkie radio systems.
  • Support receiving dock operations by contributing to workload management during slower periods.
  • Perform similar and related duties as assigned by the Supervisor.
  • Uses the Company’s Mission/Vision Statements and Core Values as their guiding principles.

Qualifications:

  • High School Diploma or GED equivalent.
  • Six months to one year experience of distribution or warehouse experience, preferably in the food-service industry.

Physical Demands:

  • The employee is frequently required to lift and carry objects weighing up to 100 lbs. 

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