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Will Call Representative Jobs (NOW HIRING)

EFP Staffing

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Bilingual Will Call Representative

Pomona, CA · On-site

$20/hr

Customer Service Representative *Bilingual in Spanish and English* We are seeking a Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by ...

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TriOptus LLC

Will call

Jessup, MD · On-site

$16 - $20.50/hr

Candidates will be answering phones, filing, copy etc. This location runs 24x7 * 0-3 Years of Experience, this position ensures professional, accurate and timely processing of will call orders.

Coastal Health

Call Representative

Orange Park, FL · On-site

$13.25 - $16.50/hr

The Call Representative will manage inbound calls, assist patients with scheduling and inquiries, route calls appropriately, and provide outstanding customer service while supporting multiple ...

Performance Food Group

Coord, Will Call

Glen Allen, VA · On-site

$19 - $23/hr

The Will Call Coordinator performs duties including but not limited to selecting product ... A team of sales reps, chefs, consultants, and other experts builds close relationships with ...

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Will Call Representative information

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$10

$17

$25

How much do will call representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for will call representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What is a Will Call Representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a Will Call Representative, and why are they important?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by Will Call Representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.
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Will Call Representative jobs near you
Infographic showing various Will Call Representative job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 12% Part Time, and 15% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Bilingual Will Call Representative

Bilingual Will Call Representative

EFP Staffing

Pomona, CA • On-site

$20/hr

Full-time

Medical

Posted yesterday

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Job description

Job Title: Customer Service Representative

*Bilingual in Spanish and English*

We are seeking a Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
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About Employee Force Provider

Sourced by ZipRecruiter

OUR MISSION AND VISION We want to help employers build a workforce that improves performance. We want to help job seekers put their talents to work in positions that suit their skills and stimulate their success. We are committed to connecting great companies with great employees and opening up opportunities for both by providing the highest quality of outsourced employment and human resource services. Success for our customers is reached by empowering them to focus on what they do best. We want to be more than a staffing company; we want to be a pipeline of skilled talent and satisfying career opportunities. We continuously strive to become the preferred source for employment and human resource services. We are dedicated to serving our customers and the community with the highest levels of service, knowledge, professionalism, honesty and integrity.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Ontario, CA, US

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