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Will Call Representative Jobs (NOW HIRING)

yhata

WILL CALL

Honolulu, HI · On-site

$17/hr

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service ...

Coastal Health

Call Representative

Kingsland, GA · On-site

$14 - $17.25/hr

The Call Representative will be responsible for handling incoming calls from patients and providing excellent customer service while assisting with their needs. Responsibilities include: * Answer ...

Y. Hata & Co., Ltd.

WILL CALL

Honolulu, HI · On-site

$17/hr

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service ...

TriOptus LLC

Will call

Jessup, MD · On-site

$16 - $20.50/hr

Candidates will be answering phones, filing, copy etc. This location runs 24x7 * 0-3 Years of Experience, this position ensures professional, accurate and timely processing of will call orders.

Coastal Health

Call Representative

Orange Park, FL · On-site

$13.25 - $16.50/hr

The Call Representative will manage inbound calls, assist patients with scheduling and inquiries, route calls appropriately, and provide outstanding customer service while supporting multiple ...

Y. Hata & Co., Limited

WILL CALL

Honolulu, HI · On-site

$17/hr

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service ...

Physicians Group Services

Call Representative

Orange Park, FL · On-site

$13.25 - $16.50/hr

The Call Representative will manage inbound calls, assist patients with scheduling and inquiries, route calls appropriately, and provide outstanding customer service while supporting multiple ...

4 Over llc

Will Call Clerk - 1st Shift

Phoenix, AZ · On-site

$18 - $20/hr

Join our dynamic team at 4over as a Will Call agent! We're on the lookout for someone with ... The physical demands described are representative of those that must be met by an employee to ...

New

AYS

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

As an Inbound/Outbound Call Representative, you will be responsible for handling a high volume of inbound and outbound calls from customers. Your main goal will be to provide excellent customer ...

BIRITE

WAREHOUSE WILL-CALL AGENT

Brisbane, CA · On-site

$22 - $24/hr

Greet and offer assistance to every customer, sales representative, or employee at the Will-Call entrance. * Provide clear communication and updates, including estimated wait times. * Respond ...

Sysco Corporation

Will Call Associate

Cleveland, OH · On-site

$14.23 - $21.35/hr

Coordinate customer will call (generating and coordinating pick-ups). * Provide customer services ... The requirements listed above are representative of knowledge, skill and/or ability required.

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How much do will call representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for will call representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

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Will Call Representative jobs near you
Infographic showing various Will Call Representative job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Will Call/Order Pickup Representative

JEGS Performance

Delaware, OH • On-site

$14.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Will Call Representative

We are actively looking for a committed and detail-oriented Will Call Associate to become a valuable part of our team. This role is crucial in assisting our customers and ensuring a positive experience during product pickups.

You will:

  • Assist customers with product orders and process them accurately and efficiently at the Will Call counter.
  • Maintain records of customer transactions, ensuring accuracy and confidentiality in handling customer information.
  • Handle cash, credit card, and other payment methods for customer purchases, processing transactions accurately and securely.
  • Collaborate with the Distribution Center and shipping department to prepare customer orders for pick-up, ensuring items are packed securely and ready for collection.
  • Exercise precision and attention to detail in verifying customer orders, product codes, and quantities, minimizing errors and ensuring customer satisfaction.
  • Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering product recommendations when necessary.
  • Assist with customer service issues on part inspections in a timely manner via email.
  • Adhere to company policies and procedures, including safety protocols, and ensure compliance with legal regulations regarding customer transactions.
  • Work collaboratively with colleagues and other departments to maintain a positive work environment and enhance overall customer experience.
  • Help with and maintain the S.A.D. / Pro Shop display sales area to keep clean and fresh product ready to sell.

You have:

  • High school diploma or equivalent.
  • Previous experience in retail, warehouse, customer service, or a similar role is preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and ability to multitask.
  • Proficiency in basic computer applications and data entry.
  • Ability to handle cash transactions accurately.
  • Exceptional attention to detail and problem-solving abilities.
  • Enthusiastic attitude and commitment to providing outstanding customer service.

What We Offer:

JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term disability/Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount, and weekly pay.

Wednesday, Thursday, Friday, 9 am- 6 pm, and Saturday, and Sunday, 9 am-5:30 pm

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