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Will Call Representative Jobs in Seattle, WA (NOW HIRING)

Harbor Foodservice

Customer Support / Will Call

Kent, WA · On-site

$19.50 - $25/hr

Take and process phone orders for pick up by customers, sales reps and vendors. Process credit ... Provide Will Call coverage when needed. Other duties as assigned. Qualifications High School ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site

$17.50 - $22/hr

Call Center Representative Inspired by faith. Driven by innovation. Powered by humankindness ... Every day you will represent VMMC during initial phone contact, answering incoming requests and ...

A+ Consulting

Route Service Representative

Seattle, WA · On-site

$21.50 - $28/hr

Clinical Testing Company seeks Route Service Representative. This position involves driving a ... Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

Call Center Representative Corporate Office Extension - Tacoma, WA 98418 Overview Salary Range $21 ... This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on ...

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on ...

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on ...

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All JobsWill Call Representative JobsWill Call Representative Jobs in Seattle, WA

Will Call Representative information

See Seattle, WA salary details

$12

$20

$28

How much do will call representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for will call representative in Seattle, WA is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.88 per hour, depending on experience, location, and employer.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What are popular job titles related to Will Call Representative jobs in Seattle, WA?

For Will Call Representative jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Will Call Representative jobs in Seattle, WA look for?

The top searched job categories for Will Call Representative jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Will Call Representative jobs?

Cities near Seattle, WA with the most Will Call Representative job openings:

Will Call Representative jobs near you
Infographic showing various Will Call Representative job openings in Seattle, WA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,399 per year, or $20.4 per hour.

Customer Service Representative

Kent, WA • On-site

Harbor Foodservice
Food Services and Drinking Places • 51 - 200 employees
Learn more about Harbor Foodserviceexternal

$21 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Support Will Call Representative

We are seeking a dependable, customer-focused Customer Support Will Call Representative to provide exceptional service and support to both our customers and Team Members from the Will Call desk.

This position plays an important role in ensuring orders are processed accurately, customer needs are addressed promptly, and issues are resolved efficiently. The ideal candidate is organized, detail-oriented, professional, and comfortable working in a fast-paced environment with frequent interruptions and competing priorities.

Compensation & Schedule

  • Pay: $21.00–$25.00 per hour
  • Schedule: Monday–Friday, 7:00AM - 3:30PM
  • Additional holiday availability may occasionally be required based on business needs.

Benefits

Harbor Team Members enjoy a comprehensive benefits package, including:

  • Paid vacation, sick, personal, and holiday time
  • Medical, dental, vision, and life insurance
  • 401(k) retirement plan with a generous employer match
  • Employee Assistance Program
Responsibilities
  • Provide friendly, professional, and responsive customer service to internal and external customers.
  • Accurately and efficiently enter customer orders using computer-based order entry systems.
  • Take and process phone orders for customer, sales representative, and vendor pickup.
  • Respond to customer and Team Member questions and work proactively to resolve order-related issues.
  • Notify customers and Team Members of product substitutions, out-of-stock items, and other order changes.
  • Track order shipments and provide updates as needed.
  • Work closely with vendors, brokers, and Sales Team Members to support sales opportunities, samples, and special-delivery products.
  • Participate in Customer Service Survey calls and help identify opportunities to improve the customer experience.
  • Provide call support during market recalls, including coordinating product pickup, credits, and required documentation with customers, Team Members, and the QIA department.
  • Process credit memos, invoices, and receipts while working to resolve discrepancies and order problems.
  • Reconcile daily receivables and prepare daily deposit slips for cash and checks received.
  • Support other customer service functions as needed.
  • Maintain accurate records and documentation.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or equivalent required; college education or equivalent experience preferred.
  • Minimum of two years of customer service experience, preferably in a professional office environment.
  • Experience in food service, restaurant operations, wholesale, or distribution is preferred.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and excellent organizational and prioritization skills.
  • Intermediate computer and data-entry skills, including Microsoft Word, Excel, 10-Key, telephone systems, and Microsoft Teams.
  • Ability to learn and work effectively across multiple software platforms.
  • Strong problem-solving and basic mathematical skills.
  • Ability to work independently while also contributing effectively as part of a team.
  • Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
  • Ability to remain focused and accurate while working with frequent interruptions.
  • Professional, positive, and customer-focused approach.
  • Ability to understand and respond effectively to the needs of both internal and external customers.
  • Ability to communicate effectively and professionally in interpersonal situations.
  • Flexible schedule and availability to work on holidays, as business needs require.
  • Must be able to successfully pass a background investigation and drug test.

Equal Opportunity Employer

Harbor is an Equal Employment Opportunity Employer and considers qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other legally protected status.

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