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Amazon Call Center Jobs in Seattle, WA (NOW HIRING)

ScaleHouse Talent

Call Center Representative

Bothell, WA · On-site

$150K - $200K/yr

We're growing our call center and looking for driven representatives to help convert inbound interest into qualified in-home appointments. As an Inside Sales / Call Center Representative, you'll be ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

Call Center Representative Corporate Office Extension - Tacoma, WA 98418 Overview Salary Range $21.50 - $26.50 Hourly Level Entry Position Type Full Time Job Shift Mon - Fri, Rotating 1/2 Days Sat ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

As our Patient Access Specialist (Call Center Representative), you will help our patients and their families by providing essential operational support and scheduling services, so they can easily ...

Express Services

Call Center Representative

Seattle, WA · On-site

$20 - $30/hr

Call Center Representative Location: Seattle Pay: $20.00 - $30.00 DOE Looking for your next opportunity as a Call Center Representative? We'd love to connect. As a local staffing partner, we work ...

Seamar

Call Center Specialist

Seattle, WA

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

TEKsystems

Call Center Representative

Renton, WA

$27.50/hr

Minimum of 1 year of customer service experience in a call center, dispatch, transportation, automotive, hospitality, airline, AAA, or related environment. * Strong computer proficiency with the ...

TEKsystems

Call Center Specialist

Bothell, WA

$28 - $32/hr

Call center experience preferred * Experience resolving billing or account-related issues * Strong communication and problem-solving skills * Comfortable navigating multiple systems and CRM platforms

TEKsystems

Call Center Specialist

Bothell, WA

$28 - $32/hr

Call center experience preferred * Experience resolving billing or account-related issues * Strong communication and problem-solving skills * Comfortable navigating multiple systems and CRM platforms

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All JobsAmazon Call Center JobsAmazon Call Center Jobs in Seattle, WA

Amazon Call Center information

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How much do amazon call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon call center in Seattle, WA is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.88 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Seattle, WA?

For Amazon Call Center jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Seattle, WA look for?

The top searched job categories for Amazon Call Center jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Amazon Call Center jobs?

Cities near Seattle, WA with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Seattle, WA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $42,399 per year, or $20.4 per hour.

Call Center Representative

ScaleHouse Talent

Bothell, WA • On-site

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Harley Exteriors has served homeowners across Western Washington for over 24
years, providing high-quality windows, doors, and gutter protection solutions. We’re
growing our call center and looking for driven representatives to help convert inbound
interest into qualified in-home appointments.

As an Inside Sales / Call Center Representative, you’ll be the voice of Harley Exteriors,
speaking with homeowners who have already expressed interest in our services. Your
focus is to build rapport, qualify the opportunity, and schedule appointments for our
Sales Representatives.

What You’ll Do
  • Make outbound calls to homeowners through warm leads — no cold prospecting
  • from scratch
  • Answer inbound calls and provide excellent customer service
  • Educate prospects on Harley’s window, door, and gutter protection solutions in a
  • brief, conversational format
  • Qualify interested homeowners and schedule appointments for our Sales
  • Representatives
  • Meet and exceed daily and weekly KPIs — dials per day, appointments set,
  • demos issued, and quality scores
  • Overcome objections and maintain a positive, high-energy presence on the
  • phone
What’s In It for You
  • $22/hr base + performance bonuses — top performers earning $25/hr–$35/hr+
  • equivalent with incentives
  • Bi-weekly and monthly bonus structure based on demos and revenue
  • Additional SPIFF opportunities and cash competitions
  • Full Benefits Package — Medical, Dental, Vision, 401k with 3% match, and PTO
  • Paid training and hands-on mentorship from experienced call center leaders
  • Growth opportunities — advance to Senior Setter, Team Lead, Call Center
  • Supportive, competitive team culture built on accountability and recognition
What It Takes to Succeed
  • Strong communication skills — clear, confident, and upbeat on the phone
  • Resilient and positive attitude — comfortable with high call volume and handling
  • rejection
  • Sales mindset — ability to build rapport, qualify, and set quality appointments
  • Basic computer literacy — comfortable navigating CRMs, dialing systems, and
  • spreadsheets
  • Ability to adapt and thrive in a fast-paced call center environment
  • Ability to submit to and pass a background check
  • Outbound call center or sales experience preferred (retail or home improvement
  • a plus)
Schedule
  • Flexible full-time schedules available:
  • 4x10 or 5x8 shift options
  • Hours of operation:
  • Monday – Thursday: 8:00 AM – 8:00 PM
  • Friday: 8:00 AM – 7:00 PM
  • Saturday: 8:00 AM – 4:30 PM
  • Must be available to work at least one weekend day per week

Who Is ScaleHouse Talent?

We are the specialized recruiting engine behind the fastest-growing home remodeling companies in America. We are their growth partner, focused on one thing: High-Performance Alignment. Our clients hire us to find the industry's top producers—from high-ticket sales to elite installation crews. We work exclusively with brands that offer stability, growth, and top-tier compensation. When you interview with ScaleHouse, you aren't just applying for a job; you are being fast-tracked to the decision-makers at the leading organizations in the home services sector.