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Will Call Representative Jobs (NOW HIRING)

Wolff Bros. Supply, Inc.

Warehouse-Will Call

Medina, OH

$14.25 - $17/hr

We are looking for a Warehouse - Will Call Associate to add to our growing team in Medina Only ... The physical demands described here are representative of those that must be met by an employee to ...

Consolidated Supply Co.

Will Call Counter Sales

Bend, OR

$18.50 - $23/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Consolidated Supply Co.

Will Call Counter Sales

Nampa, ID

$16.25 - $20.25/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Sysco

Inbound Will Call Selector

New England, ND · On-site

$10 - $48/hr

This role is customer-facing at the will-call desk and handles the transactional side of the will ... The requirements listed above are representative of knowledge, skill and/or ability required.

Consolidated Supply Co

Will Call Counter Sales

Bend, OR · On-site

$18.50 - $23/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Consolidated Supply Co.

Will Call Counter Sales

Nampa, ID

$16.25 - $20.25/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Consolidated Supply Co

Will Call Counter Sales

Kennewick, WA · On-site

$17.75 - $22/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Consolidated Supply Co

Will Call Counter Sales

Nampa, ID · On-site

$16.25 - $20.25/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Consolidated Supply Co.

Will Call Counter Sales

Bend, OR

$18.50 - $23/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

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All JobsWill Call Representative Jobs

Will Call Representative information

See salary details

$10

$17

$25

How much do will call representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for will call representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

How to become a will call representative?

To become a will call representative, candidates typically need a high school diploma or equivalent and strong customer service skills. Prior experience in retail, hospitality, or sales can be beneficial, and familiarity with point-of-sale systems or inventory management may be required. Some positions may also require a valid driver's license if deliveries or pickups are involved.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.
More about Will Call Representative jobs
What cities are hiring for Will Call Representative jobs? Cities with the most Will Call Representative job openings:
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What job categories do people searching Will Call Representative jobs look for? The top searched job categories for Will Call Representative jobs are:
Will Call Representative jobs near you
Infographic showing various Will Call Representative job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Will Call/Inside Sales Representative

Doyle Security Products

Minneapolis, MN • On-site

$18 - $25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Doyle Security Products, a 104-year-old security hardware distributor, is looking for a highly motivated and detailed-oriented business-to-business Will Call/Inside Sales Representative. Product experience is a plus but not necessary. Full Time Monday through Friday 8:00 AM - 4:30 PM. Located on the Mississippi near the North Loop of Downtown Minneapolis (FREE Parking).

Starting annual base salary at $36,000-50,000, plus monthly commission. *Salary requirements MUST be included in your email or resume.*

DUTIES AND RESPONSIBILITIES FOR WILL CALL/INSIDE SALES REPRESENTATIVE:

  • Handle Will Call walk-in traffic and inbound calls. Understand customer needs and requirements and provide customers with product and service information. Manage creation and presentation of quotes for opportunities as they are identified.
  • Research accounts, identify key players, and generate interest. Source new sales opportunities through inbound leads and outbound calls and emails. Generate new business and ensure growth of existing accounts.
  • Gains and retains extensive product selection application knowledge as well as detailed comprehension of customer's requirements.
  • Attends internal continuing education of product and vendor classes (face to face and web).
  • Performs other related duties as assigned by management..

QUALIFICATIONS FOR INSIDE SALES REPRESENTATIVE :

  • Previous experience in the security hardware or related industry a plus.
  • Strong focus on customer service and ensuring customer satisfaction.
  • Strong technical solution and developmental skills and oral and written communication skills. Ability to communicate technical concepts and resolutions clearly.
  • Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.
  • Excellent communication and interpersonal skills. Ability to work effectively in an on-site, team-driven environment.

COMPETENCIES FOR INSIDE SALES REPRESENTATIVE :

  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality/Quantity - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Prioritizes and plans work activities; Uses time efficiently.
  • Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

PHYSICAL DEMANDS AND WORK ENVIRONMENT FOR INSIDE SALES REPRESENTATIVE :

  • Continually required to stand, sit, talk or hear
  • Continually required to utilize hand and finger dexterity
  • Continually required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to lift/push/carry items less than 25 pounds (office)
  • Continually utilize visual acuity to operate general office equipment, read technical information, and/or use a keyboard

Benefits:

  • 401(k) matching
  • Medical & Dental insurance
  • Life & Disability insurance
  • Paid time off
  • Opportunities for advancement

Monday - Friday 8:00am-4:30pm
40 hours per week