1

Will Call Representative Jobs (NOW HIRING)

Will Call Counter Sales

Nampa, ID

$16.25 - $20.25/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Will Call Counter Sales

Sandpoint, ID

$16.50 - $20.50/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

New

Maintains the Will Call area. Safely operates material handling equipment. Corrects unsafe ... PHYSICAL DEMANDS The physical demands described here are representative of those that must be met ...

Maintains the Will Call area. Safely operates material handling equipment. Corrects unsafe ... PHYSICAL DEMANDS The physical demands described here are representative of those that must be met ...

VT

$21/hr

The Will Call Coordinator performs duties including but not limited to selecting product ... A team of sales reps, chefs, consultants, and other experts builds close relationships with ...

New

Will Call Counter Sales

Nampa, ID · On-site

$16.25 - $20.25/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Will Call Counter Sales

Nampa, ID · On-site

$16.25 - $20.25/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Will Call Counter Sales

Kennewick, WA · On-site

$17.75 - $22/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

Will Call Counter Sales

Sandpoint, ID

$16.50 - $20.50/hr

Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a ...

New

next page

Showing results 1-20

Will Call Representative information

See salary details

$10

$17

$25

How much do will call representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for will call representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What is a Will Call Representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a Will Call Representative, and why are they important?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by Will Call Representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.
More about Will Call Representative jobs
What cities are hiring for Will Call Representative jobs? Cities with the most Will Call Representative job openings:
What states have the most Will Call Representative jobs? States with the most job openings for Will Call Representative jobs include:
Infographic showing various Will Call Representative job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 12% Part Time, and 15% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Will Call Order Selector

$21/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago


Performance Food Group rating

7.1

Company rating: 7.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

26th of 48 rated food wholesalers


Job description

Job Description:

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America’s food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Summary:
The Will Call Coordinator is responsible for providing excellent service to customers, sales, opco associates, and others who are picking up ordered food and non-food products via the location's service/will call area/window/desk. The position may report to the warehouse or sales department. The Will Call Coordinator performs duties including but not limited to selecting product, palletizing product, organizing product by order, processing invoices, handling payment, and other related duties. The position interfaces with customers, associates and vendors. The position requires strong customer service and interpersonal skills, organization skills and the ability to manage multiple priorities. The Will Call Coordinator functions as a team member within the warehouse department and performs all duties as assigned to meet business needs. Performs all duties in accordance with the Company's safety and work process policies and procedures.
Position Summary:
  • Accurately, timely and safely selects product from pick slots and palletizes product for orders. Carefully organizes product for pick up in assigned will call area. Keeps will call area organized, clean and free of clutter and debris.
  • Provides administrative support including verbal/written communication, all required paperwork and system data entry. Completes all duties accurately and timely.
  • Analyze and interpret numerical data and perform basic math functions. Ensures count accuracy, record count, and verifies quality and labeling of orders according to shipping documents.
  • Communicate with customers, vendors and company personnel in a positive and proactive manner.
  • Understands the critical need for Food Safety and HACCP in all work activities, application and documentation.
  • Perform back up work for warehouse, as needed, including but not limited to receiving, let-downs, put-away, selection, sanitation, loading, etc.
  • Performs other related duties as assigned.

Qualifications:

High School graduate/GED
6-12 months Order selection and/or warehouse related work experience operating a pallet jack and/or forklift

Company description


Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

What Performance Food Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom