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Call Representative Jobs in Farrell, PA (NOW HIRING)

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Call Representative information

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How much do call representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call representative in Farrell, PA is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities near Farrell, PA are hiring for Call Representative jobs?

Cities near Farrell, PA with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Farrell, PA as of September 2026, with employment types broken down into 86% Full Time, 7% Contract, and 7% Nights. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $33,974 per year, or $16.3 per hour.

Call Center Representative- 2nd shift

Girard, OH • On-site

Aim Transportation Solutions (ND)
Trucking • 1 - 5K employees
Learn more about Aim Transportation Solutions (ND)external

$16/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Aim Transportation Solutions rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Description
Road Rescue Call Center Representative- 2nd shift
On Site- Tuesday- Saturday 12:00pm-8:30pm
Pay Rate: $16.00 per hour
  • Handle incoming calls from drivers and/or customers with breakdown issues
  • Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties
  • Locate and follow up with service and fuel vendors
  • Set up rental units when needed
  • Set up and modify vendors in NATC locator
  • Establish work orders and create purchase orders
  • Assist drivers with direction to Aim Facilities & vendors
  • 2nd shift hours
  • Full Time
Pay Range: - , General Benefits:
Requirements
  • 1+ years of working experience in telecommunications
  • Good communication skills (phone skills)
  • Proficient in Microsoft office applications

Benefits for Employee & Family:
  • Anthem Blue Cross/Blue Shield Medical Coverage
  • Dental and Vision
  • 401K and Company Match
  • Paid Time Off
  • Company Paid Life Insurance
  • Short-Term/Long-Term Disability
  • Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling 330-318-4260 or via email at recruiting@aimntls.com.
Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day!
For more information about Aim Transportation Solutions, visit www.aimntls.com.
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