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Call Representative Jobs in Erie, PA (NOW HIRING)

Call Center Agent

Erie, PA

$14.50 - $19.25/hr

Expivia Marketing is seeking customer service representatives to join our team! THIS IS A WORK-FROM-HOME POSITION! However, please note there will be mandatory initial in-person training at our main ...

The ideal candidate will thrive in a fast-paced, "one-call one-close" environment and isn't fazed by rejection. What is the B2B Sales Representative job like? Sales Representatives are assigned ...

Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with diverse individuals. * Ability to sit for long periods.

If you know how to seal the deal in one call, thrive in a fast-paced sales environment, and are ... reps are already doing it! - Weekly commission payouts - No waiting for your hard-earned money ...

If you know how to seal the deal in one call, thrive in a fast-paced sales environment, and are ... reps are already doing it! - Weekly commission payouts - No waiting for your hard-earned money ...

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Call Representative information

See Erie, PA salary details

$10

$17

$24

How much do call representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call representative in Erie, PA is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities near Erie, PA are hiring for Call Representative jobs?

Cities near Erie, PA with the most Call Representative job openings:

Infographic showing various Call Representative job openings in Erie, PA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $36,096 per year, or $17.4 per hour.

Call Center/Customer Service Rep

Erie, PA • On-site

Automated Health Systems
IT Services • 501 - 1,000 employees

$15 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz


Job description

Automated Health Systems has temporary and regular Customer Service Representative positions available. These positions are remote but require you to pick up equipment in Pittsburgh, PA.
Responsibilities:

  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.
Benefits:
  • Health/Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities
Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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