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Call Center Jobs in Ohio (NOW HIRING)

BeloForm Craft

Call Center Representative

Columbus, OH · On-site

Description We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting ...

MyUSA Credit Union

Call Center Representative

Moraine, OH · On-site

$15.50 - $19.50/hr

MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone support to Credit Union Members and prospective members, building trusted relationships in both the ...

DOCS, LLC

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

Call Center Agent Company Overview At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$15.75 - $19.75/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule: Full-time, Monday - Friday, 7:30 AM - 4:00 PM About the Role Southwoods Health is seeking a ...

Nexxaworks

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving their inquiries and ensuring a positive customer experience. You will handle a high volume of inbound ...

DOCS, LLC

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

Call Center Agent Company Overview At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving their inquiries and ensuring a positive customer experience. You will handle a high volume of inbound ...

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite ...

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All JobsCall Center JobsCall Center Jobs in Ohio

Call Center information

See Ohio salary details

$10

$17

$23

How much do call center jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound customer calls to provide support, answer questions, or sell products and services. Employees typically use phone systems and customer management software, and strong communication skills are essential. The role may require working in shifts and following company protocols.

How can I make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes sales or technical knowledge. Achieving this income may involve handling high call volumes, working flexible hours, or earning commissions and bonuses. Building skills in customer service, sales, or technical support can help increase earning potential in a remote call center role.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Ohio? The most popular types of Call Center jobs in Ohio are:
What job categories do people searching Call Center jobs in Ohio look for? The top searched job categories for Call Center jobs in Ohio are:
What cities in Ohio are hiring for Call Center jobs? Cities in Ohio with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Ohio as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Agent

Call Center Agent at Call Management Resources

Columbus, OH

$11 - $13/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 24 days ago

Job description

CMR Incorporated is an Equal Opportunity as well as an Equal Orientation Employer. Train at our Grandview location and work from home in as little as 3 months. Our 24/7/365 answering service provides great a benefits package, MUCH higher than average pay scale, rapid advancement opportunity and individualized training program.

*Immediate openings for FULL TIME positions (32hrs per week+). *Shifts with immediate start available. *Set schedules so you can plan a personal and social life.

*Medical, Dental, Life, Vision, Short & Long Term Disability insurance available. *Earn up to 5 weeks of vacation. Basic Requirements: Clear English speaking voice with a Minimum of 30wpm typing required.

Open Availability (ability to work any shift) including Holidays. Good Previous Attendance Record (previous employers may be contacted to confirm) Reliable Transportation In addition, these skills will put you ahead of other applicants: Previous Call Center / Answering Service / Customer Service Experience. Spanish Speaking.

Compensation: $11.00 - $13.00 per hour + Payperiod Performance Bonuses (up to $4.00 per hour) Additional Quarterly Bonuses available. What to expect if you meet the initial interview requirements: Each step will be administered with the passing of each previous step. Step #1: Acknowledge that you have met the Basic Requirements and apply accordingly

(This step.) Step #2: Contact our Employment Hotline at 614-265-3595 for an intial telephone interview. Step #3: In House comprehensive skills, grammar, typing test and face to face interview. Please ONLY apply if you meet or exceed our "Basic Requirements".

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