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Call Center Jobs in Ohio (NOW HIRING)

Call Center Representative

Cincinnati, OH ยท On-site

$15.25 - $19.25/hr

We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be the primary point of contact for our clients, handling a wide variety ...

Description We are looking for a motivated and customer-oriented Call Center Agent to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers ...

Call Center Agent

Cincinnati, OH ยท On-site

$14.50 - $19/hr

Position Overview We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

Call Center Representative

Columbus, OH ยท On-site

$16 - $27/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued customers ...

Customer Service Supervisor (Call Center) Location: Maumee, OH Pay: $17.00 Schedule: Monday- Friday 10:45 am- 7:15 pm Description: The Echo Health Supervisor manages and develops a team of assigned ...

Call Center Agent

Cincinnati, OH

$14.50 - $19/hr

Position Overview We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

Call Center Representative

Hudson, OH ยท On-site

$14.50 - $18.25/hr

Fleet Response Call Center Representative Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in ...

Call Center Agent

Cincinnati, OH

$14.50 - $19/hr

Position Overview We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

Call Center Representative

Dayton, OH ยท On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an opportunity to build trust and strengthen lasting relationships. Our team is committed to delivering ...

Call Center Representative

Columbus, OH ยท On-site

$15 - $18.75/hr

Call Center Customer Support Representative - Small Engines Location: West Columbus Schedule: Monday-Friday, 8:30 AM-5:00 PM (Overtime as needed) Pay: Competitive, based on experience Job Summary We ...

Call Center Representative

Columbus, OH ยท On-site

$15.50 - $19.25/hr

Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: * College Degree * Previous contact center experience Position ...

Call Center Representative

Dayton, OH ยท On-site

$34K - $38K/yr

Call Center Representative At Dinamic AS Group, we believe outstanding customer experiences start with outstanding people. We are a growing, people-focused organization committed to creating a ...

Call Center Representative

Avon, OH ยท On-site

$14.50 - $18/hr

Call Center Representative We are looking for a Patient Intake and Communications Representative that will be the liaison between Midwest Vision Partners and our current and potential patients. In ...

Showing results 41-60

Call Center information

See Ohio salary details

$10

$17

$23

How much do call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.

What are the most commonly searched types of Call Center jobs in Ohio?

The most popular types of Call Center jobs in Ohio are:

What cities in Ohio are hiring for Call Center jobs?

Cities in Ohio with the most Call Center job openings:

Infographic showing various Call Center job openings in Ohio as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

Alphabe Insight Inc

Cincinnati, OH โ€ข On-site

$15.25 - $19.25/hr

Full-time

Re-posted 16 days ago


Job description

Company Description
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Job Description
Job Description: We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be the primary point of contact for our clients, handling a wide variety of inquiries and providing unparalleled customer service to ensure satisfaction and loyalty. The ideal candidate possesses excellent communication skills, a patient and empathetic attitude, and the ability to quickly resolve issues while maintaining a positive demeanor.
Responsibilities:
  • nswer incoming customer calls promptly and professionally.
  • Provide accurate information regarding products, services, and policies.
  • Resolve customer complaints and issues efficiently and courteously.
  • Document customer interactions and update account information accurately.
  • Process orders, forms, and applications as necessary.
  • Follow up with customers to ensure their issues have been resolved.

Qualifications
Requirements
  • Excellent verbal and written communication skills.
  • Ability to handle high-volume calls in a fast-paced environment.
  • Strong problem-solving and conflict resolution abilities.
  • Customer-focused with a patient and empathetic attitude.
  • Basic computer skills and familiarity with call center software.

Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients