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Call Center Jobs in Ohio (NOW HIRING)

Fleet Response

Call Center Representative

Hudson, OH · On-site

$16/hr

Job Summary The Call Center Representative serves as the first point of contact for clients, drivers, vendors, and business partners by providing professional customer service and coordinating ...

Mark Rink.

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative. In this role, you will be responsible for handling incoming customer calls, resolving ...

Synchro Speak

Call Center Agent

Cincinnati, OH

Description We are looking for a motivated and customer-oriented Call Center Agent to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative. In this role, you will be responsible for handling incoming customer calls, resolving ...

Alphabe Insight

Call Center Agent

Cincinnati, OH · On-site

$34K - $38K/yr

Call Center Agent Catch Vibe Voice is seeking a motivated and professional Call Center Agent to join our growing team in Cincinnati, OH. In this role, you will serve as a key point of contact for ...

New

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$37K - $40K/yr

Call Center Representative Swift 7 Consultants is seeking a motivated and customer-focused Call Center Representative to join our team in Cincinnati, OH. In this role, you will serve as the first ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Fleet Response Call Center Representative Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in ...

Equitas Health, Inc.

Call Center Agent

Columbus, OH · On-site

$17.79 - $22.21/hr

Reporting to the Call Center Manager, the Call Center Agent is responsible for answering a high volume of incoming calls from clients, patients, and the general public in a professional and courteous ...

Great Day Improvements

Call Center Agents

Twinsburg, OH · On-site

$17/hr

Call Center Agents - Twinsburg, Ohio CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $17 HOURLY, PTO & BENEFITS - FULL TIME POSITION FULL TIME MORNINGS & WEEKEND POSITIONS STARTING: $17 ...

Alphabe Insight

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an opportunity to build trust and strengthen lasting relationships. Our team is committed to delivering ...

Equitas Health

Call Center Agent

Columbus, OH · On-site

$17.79 - $22.21/hr

Reporting to the Call Center Manager, the Call Center Agent is responsible for answering a high volume of incoming calls from clients, patients, and the general public in a professional and courteous ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: * College Degree * Previous contact center experience Position ...

Orange theory

Call Center Representative

Rocky River, OH · On-site

$18/hr

Wellness resources Position Summary The Call Center Representative is responsible for making outbound calls to prospective leads generated through studio marketing and referral campaigns. This role ...

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Showing results 41-60

All JobsCall Center JobsCall Center Jobs in Ohio

Call Center information

See Ohio salary details

$10

$17

$23

How much do call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Ohio? The most popular types of Call Center jobs in Ohio are:
What are popular job titles related to Call Center jobs in Ohio? For Call Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Ohio look for? The top searched job categories for Call Center jobs in Ohio are:
What cities in Ohio are hiring for Call Center jobs? Cities in Ohio with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 10% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

Limitless East Marketing

Cincinnati, OH

$15.25 - $19.25/hr

Full-time

Re-posted 20 days ago

Job description

Company Description

About Us

Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We're not just another marketing company-we're your partners in turning ideas into impact and brands into legends.

Job Description

Job Description:

We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative. In this role, you will be responsible for handling incoming customer calls, resolving inquiries, and providing exceptional service. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for helping others. If you thrive in a fast-paced environment and enjoy interacting with people, we encourage you to apply for this exciting opportunity.

Responsibilities

  • Answer incoming calls and assist customers with their inquiries
  • Provide information about products and services
  • Resolve customer complaints in a professional and efficient manner
  • Update customer records accurately and promptly
  • Follow communication scripts guidelines
Qualifications

Requirements

  • High school diploma or equivalent
  • Prior experience in a call center or customer service role preferred
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities
  • Ability to multitask and work under pressure
  • Proficiency in basic computer skills
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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