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Inbound Call Center Jobs in Ohio (NOW HIRING)

Alphabe Insight

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Nexxaworks

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving ... You will handle a high volume of inbound and outbound calls, providing support, information, and ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving ... You will handle a high volume of inbound and outbound calls, providing support, information, and ...

Intralot

Call Center Operator

Strongsville, OH · On-site

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

Biz Voice Boost

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Biz Voice Boost

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Elevare Branding

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Elevare Branding

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Biz Voice Boost

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Savard Labor

Call Center Rep

Cincinnati, OH · On-site

$650/wk

Call Center Rep CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your ... Key Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Ohio

Inbound Call Center information

See Ohio salary details

$12

$16

$21

How much do inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for inbound call center in Ohio is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.36 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are the most commonly searched types of Inbound Call Center jobs in Ohio? The most popular types of Inbound Call Center jobs in Ohio are:
What are popular job titles related to Inbound Call Center jobs in Ohio? For Inbound Call Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Ohio look for? The top searched job categories for Inbound Call Center jobs in Ohio are:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Ohio as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,273 per year, or $16.5 per hour.

Call Center Agent

Alphabe Insight

Columbus, OH • On-site

$14 - $18.50/hr

Other

Re-posted 27 days ago

Job description

Call Center Agent

At Horizon Point, we don't just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Overview:

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries.

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries
  • Make outbound follow-up calls regarding accounts or services
  • Provide accurate product and service information
  • Resolve customer concerns and escalate issues when necessary
  • Maintain records of customer interactions and call activity
Qualifications
  • Strong verbal communication and active listening skills
  • Professional and customer-focused demeanor
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Previous call center experience is a plus but not required
Additional Information
  • Competitive salary
  • Growth opportunities within the company
  • Supportive and collaborative team environment
  • Professional development and skill-building opportunities
  • Stable full-time position
  • Modern and dynamic workplace culture

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