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Inbound Call Center Jobs in Ohio (NOW HIRING)

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Columbus, OH

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Southwoods Health

Call Center Specialist

Boardman, OH

$15.75 - $19.75/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

New

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

New

Sparkbit 360

Call Center Representative

Cincinnati, OH

$17 - $28/hr

As a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure an outstanding customer experience. Responsibilities: * Answer ...

Intralot

Call Center Operator (2)

Strongsville, OH · On-site

$16.50/hr

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

Savard Personnel Group

Call Center Rep

Cincinnati, OH

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and ...

Limitless East Marketing

Call Center Agent

Columbus, OH · On-site

$50K - $55K/yr

Job Summary We are seeking a motivated Call Center Agent to provide exceptional customer service ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Ohio

Inbound Call Center information

See Ohio salary details

$12

$16

$21

How much do inbound call center jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for inbound call center in Ohio is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.36 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

How can I make $2000 a week working from home?

In an inbound call center role, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and may involve commission or performance bonuses. Developing strong communication skills, familiarity with customer service tools, and consistent productivity can help increase earnings, but high weekly income depends on the company's pay structure and your experience level.

What jobs pay 4000 a week without a degree?

In an inbound call center role, earning $4,000 a week typically requires advanced experience, high sales performance, or supervisory responsibilities, as standard pay rates are usually lower. High earnings may be achieved through commission-based incentives, especially in sales-focused positions, but such income levels are uncommon without specialized skills or management roles.

What is an inbound call center role?

An inbound call center role involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role need good communication skills, patience, and familiarity with call center software or customer service protocols.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is the highest paying call center job?

In inbound call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operations. Compensation varies by company and location but generally includes higher salaries and additional benefits.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are the most commonly searched types of Inbound Call Center jobs in Ohio? The most popular types of Inbound Call Center jobs in Ohio are:
What are popular job titles related to Inbound Call Center jobs in Ohio? For Inbound Call Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Inbound Call Center jobs in Ohio look for? The top searched job categories for Inbound Call Center jobs in Ohio are:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,273 per year, or $16.5 per hour.
Customer Service Representative (Call Center - Financial Services)

Customer Service Representative (Call Center - Financial Services)

Russell Tobin

Columbus, OH • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

About the job

Are you experienced in a call center, contact center, or customer support environment and ready to take your customer service skills to the next level? Russell Tobin is looking for driven and detail-oriented professionals to join a fast-paced financial services / banking support team. This is a great opportunity for candidates who thrive in high-volume inbound call environments and enjoy helping customers solve problems quickly and efficiently.


📍 On-site | Columbus, OH

📅 6–12 Month Contract

💲 $18–$20/hour


Key Responsibilities:

• Handle high-volume inbound calls related to customer accounts

• Provide fast, accurate, and professional phone support / client support while meeting KPIs

• Assist clients with account access, mobile apps, and general customer inquiries

• Resolve issues with a strong focus on customer satisfaction and customer experience

• Perform data entry and document interactions in CRM systems

• Multitask across multiple systems in a fast-paced call center / contact center environment


Qualifications:

• Previous experience as a Customer Service Representative, Call Center Representative,

OR a college degree (one required)

• Strong communication, problem-solving, and customer service skills

• Ability to work under pressure and meet KPIs / performance metrics

• Comfortable handling back-to-back calls in a high-volume environment

• Detail-oriented, adaptable, and reliable


Nice to Have:

• Experience in financial services, banking, fintech, or technical support / help desk

• Familiarity with CRM systems, ticketing systems, or customer support tools


What We Offer

Pride Global offers eligible employees a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Supplemental insurance (accident, critical illness, and hospital indemnity)
  • 401(k) retirement savings plan
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Legal support services
  • Auto, home, and pet insurance options
  • Employee discounts with preferred vendors



If you bring call center experience and are looking to grow in a fast-paced, performance-driven environment, we encourage you to apply!


More about us:

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.


#Hiring #CustomerSupport #CallCenter #FinancialServices #ClientSupport #RussellTobin#OnsiteJobs #PrideGlobal

Russell Tobin logo

About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

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