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Inbound Call Center Jobs in Ohio (NOW HIRING)

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and ...

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include ... Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ...

Elevare Branding

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Alphabe Insight

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

NESCO Inc

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Customer Support Representative - Small Engines Location: West Columbus Schedule ... Provide superior customer service via inbound calls * Answer customer questions regarding repair ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$30K - $35K/yr

Call Center Representative Swift 7 Consultants is seeking a Call Center Representative to join our ... Handle inbound and outbound customer calls in a professional and courteous manner. * Assist ...

Sedgwick

Service Center Representative

Seven Hills, OH · Hybrid

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

Sedgwick

Service Center Representative

Seven Hills, OH · On-site

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Ohio

Inbound Call Center information

See Ohio salary details

$12

$16

$21

How much do inbound call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for inbound call center in Ohio is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.36 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Ohio?

The most popular types of Inbound Call Center jobs in Ohio are:

What are popular job titles related to Inbound Call Center jobs in Ohio?

For Inbound Call Center jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Ohio look for?

The top searched job categories for Inbound Call Center jobs in Ohio are:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,273 per year, or $16.5 per hour.

Call Center Rep

Savard Group

Cincinnati, OH • On-site

$650/wk

Contractor

Re-posted 14 days ago

Job description


CALL CENTER REPRESENTATIVE $650+ WEEKLY
Join SAVARD Personnel Group - where your skills are valued!
Key Requirements:
  • Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience.
  • The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner
  • Make outbound calls as needed for follow-ups or customer outreach
  • Provide accurate information regarding products, services, and policies
  • Resolve customer concerns and escalate issues when necessary
  • Document all customer interactions in the system
  • Maintain a high level of customer satisfaction and professionalism
  • Must be able to pass a background check

Shifts:
  • 2nd shift 2p-1030p3p-1130p4p-1230a
    3rd shift 11p-730a12a-830a

Duration:
  • PERM

How to Apply:
  • Apply & Receive offers NOW! Download Savard 24/7 App!
  • Call or text us at 205-508-5511
  • Job ID# 56941589

Apply