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Call Center Weekends Jobs in Ohio (NOW HIRING)

Equitas Health

Call Center Agent

Columbus, OH · On-site

$17.79 - $22.21/hr

Reporting to the Call Center Manager, the Call Center Agent is responsible for answering a high ... Hours may vary, including working some evenings and weekends based on workload. Individuals are not ...

Leaf Home

Call Center Representative

Hudson, OH

$14.50 - $18.25/hr

Previous experience in a dynamic call center or customer service role * Home Improvement knowledge ... May be requested to work overtime on evenings and weekends dependent on business needs. Physical ...

LeafHome

Call Center Representative

Hudson, OH · On-site

$15 - $17/hr

Previous experience in a dynamic call center or customer service role * Home Improvement knowledge ... May be requested to work overtime on evenings and weekends dependent on business needs. Physical ...

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Call Center Weekends information

What are the key skills and qualifications needed to thrive as a Call Center Weekend Representative, and why are they important?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

How to make $2000 a week working from home?

A call center job working weekends can pay around $15 to $25 per hour, so earning $2000 weekly requires working approximately 80 hours at the higher end of that rate. Increasing income may involve taking on multiple shifts, improving communication skills, and gaining experience or certifications to qualify for higher-paying positions within the call center industry.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

Can you call jobs on the weekend?

Call center jobs that involve customer service or technical support often offer weekend shifts, as many companies operate 7 days a week. Employees working weekends typically need to be available during those hours and may receive shift differentials or flexible scheduling options.

What are Call Center Weekends jobs?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

How to make $1000 a week remotely?

A call center job that offers weekend shifts can help you earn close to $1000 weekly if you work full-time hours and receive competitive pay, which typically ranges from $10 to $20 per hour. Increasing your hours, gaining experience, and developing strong communication skills can improve earning potential in remote call center roles.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain sales positions in industries like finance, real estate, or technology. These roles often require extensive experience, advanced skills, and sometimes certifications, and may involve commission or performance-based pay structures.
What are the most commonly searched types of Call Center Weekends jobs in Ohio? The most popular types of Call Center Weekends jobs in Ohio are:
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What cities in Ohio are hiring for Call Center Weekends jobs? Cities in Ohio with the most Call Center Weekends job openings:
Call Center Weekends jobs near you
Call Center Agent

Call Center Agent

Equitas Health

Columbus, OH • On-site

$17.79 - $22.21/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

POSITION SUMMARY:Reporting to the Call Center Manager, the Call Center Agent is responsible for answering a high volume of incoming calls from clients, patients, and the general public in a professional and courteous manner. Deals with a multitude of different questions or requests from callers and is responsible for transferring calls to appropriate departments and/or individuals as necessary. Determines the nature of the call and takes all possible action to ensure the provision of excellent customer service upon first contact. This position reflects and carries forward the mission, vision and values of Equitas Health both internally and throughout the communities that we serve.
SALARY: $17.79 -$22.21 PER HOUR
*Temp position, 40 hours a week, no benefits
ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to: multi-line phone answering; customer service; call routing; caller de-escalation; relationship building; having reliable transportation; utilizing computer applications or other automated systems such as spreadsheets, calendar, email and Epic (EMR) in performing work assignments.
MAJOR AREAS OF RESPONSIBILITIES:
  • Attains and keeps current with the knowledge and skills required to provide information, service and assistance in response to all inquiries.
  • Available as assigned to accept calls in a professional and courteous manner.
  • Determines the nature of the call and takes all possible action, including research, completing forms, or any follow up, to expeditiously ensure the provision of accurate information, service and assistance upon first contact.
  • Meets quality performance standards and works within established time frames.
  • Ability to ask effective probing questions and deescalate challenging inquiries and concerns.
  • Complete telephone calls in an accurate, timely and high-quality manner and transfer calls to appropriate departments as needed.
  • Communicate clearly, effectively and courteously with employees, patients, clients, volunteers and vendors.
  • Seek appropriate resources to address patient concerns efficiently and notify supervisor when difficult calls/situations occur.
  • Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
  • Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
  • Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service
  • Continuously grow and develop Cultural Competency, exhibiting an understanding, awareness, and respect for diversity.
  • Other duties as assigned.

EDUCATION/LICENSURE:
  • High school diploma or GED is required.
Knowledge, Skills, Abilities and other Qualifications:
  • 1 year of call center experience required.
  • Experience in the healthcare, pharmaceutical or healthcare related industry preferred.
  • Experience with EPIC or other Electronic Health Record preferred.
  • Demonstrated exemplary customer service skills.
  • Excellent phone skills.
  • Strong verbal communication skills.
  • Demonstrated strong inter-personal skills.
  • With minimal supervision, demonstrates the ability to research and analyze information from various systems, make responsible decisions, and demonstrate customer focused professionalism at all times.
  • Reliability and adherence to work schedule is critical.
  • Ability to actively listen and process information accurately.
  • Positive attitude.
  • Work well independently and as part of a group.
  • Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
  • Work well under pressure and possess the ability to be flexible.
  • Team player with strong communication and interpersonal skills.
  • Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
  • Ability to maintain confidentiality.
  • Regular and predictable attendance is required.
  • Must have reliable transportation and valid driver’s license.

OTHER INFORMATION:
Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
ORGANIZATION INFORMATION:
Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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