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Call Center Weekends Jobs in Ohio (NOW HIRING)

Cincinnati Animal CARE

Call Center Coordinator

Cincinnati, OH · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... weekends, and holidays. * Prior experience in call center management, dispatch, animal control, or ... law enforcement strongly preferred; ability to handle confidential, sensitive, and escalated ...

Cincinnati Animal CARE

Call Center Coordinator

Cincinnati, OH · On-site

$20.19/day

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... weekends, and holidays. * Prior experience in call center management, dispatch, animal control, or ... law enforcement strongly preferred; ability to handle confidential, sensitive, and escalated ...

Cincinnati Animal CARE

Call Center Coordinator

Cincinnati, OH · On-site

$20.19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... weekends, and holidays. * Prior experience in call center management, dispatch, animal control, or ... law enforcement strongly preferred; ability to handle confidential, sensitive, and escalated ...

Securitas Technology

Call Center Agent

Uniontown, OH

$12.25 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... weekends. Alarm Monitoring Operators are responsible for providing exceptional service to our ...

Securitas Technology

Call Center Agent

Uniontown, OH · On-site

$12.25 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... weekends. Alarm Monitoring Operators are responsible for providing exceptional service to our ...

Securitas Technology

Call Center Operator

Uniontown, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... weekends. Alarm Monitoring Operators are responsible for providing exceptional service to our ...

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Showing results 21-40

All JobsCall Center Weekends JobsCall Center Weekends Jobs in Ohio

Call Center Weekends information

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What are the most commonly searched types of Call Center Weekends jobs in Ohio?

The most popular types of Call Center Weekends jobs in Ohio are:

What are popular job titles related to Call Center Weekends jobs in Ohio?

For Call Center Weekends jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Call Center Weekends jobs in Ohio look for?

The top searched job categories for Call Center Weekends jobs in Ohio are:

What cities in Ohio are hiring for Call Center Weekends jobs?

Cities in Ohio with the most Call Center Weekends job openings:

Call Center Weekends jobs near you

Call Center Associate

North Central Mental Health Services, Inc.

Columbus, OH • On-site

$18K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Full-time, non-exempt position providing effective inbound call service to new and existing members, providers and customers. Workweek is Monday-Friday, 8a-5p. No weekends or holidays are required of this position.
PERKS:
  • Professional training and ongoing coaching for career development
  • Team-oriented environment
  • Excellent Health, Dental and Vision Care coverage options
  • Employer paid Life Insurance, Long-Term Disability and AD&D coverage
  • Supplemental Life purchase options
  • 401(k) Plan with employer contributions
  • Generous Paid Vacation, Holidays, Sick and Personal Days
  • North Central is a Federal Loan Forgiveness Participant
  • Free parking
  • Referral bonus

WHAT YOU WILL DO:
  • Answer incoming calls from members, providers and customers on VoIP system;
  • Transfer calls successfully to extensions, external numbers or voicemail extensions as recorded in directory;
  • Accurately record information, as applicable; and
  • Perform clinic support duties as needed.

QUALIFICATIONS:
  • High School Graduate, or equivalent
  • Ability to listen and speak courteously
  • Literacy abilities
  • Ability to sit 80-90% of a workday

Background and reference checks will be conducted. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA
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