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Call Center Representative Jobs in Minnesota (NOW HIRING)

Gaming Enterprise

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

Gaming Enterprise

Call Center Representative

Prior Lake, MN · On-site

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

Mystic Lake

Call Center Representative

Prior Lake, MN

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and ...

Minnesota Jobs

Call Center Representative

Minneapolis, MN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center, Customer service, health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

Motorworks Auto

Call Center Representative

Waite Park, MN

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus-but not required. Schedule Full-time ...

TEKsystems

Call Center Representative

Minneapolis, MN

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills Call center, Customer service, health insurance Top Skills Details Call center,Customer service,health insurance Additional Skills & Qualifications Call center experience is required. Healt ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus-but not required. Schedule Full-time ...

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus-but not required. Schedule Full-time ...

Motor Works Auto

Call Center Representative

Waite Park, MN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Passionate about helping customers Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus--but not required. Schedule Full-time ...

Serco

Call Center Rep - Temporary

Saint Paul, MN · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

Corner Home Medical

CSR Call Center

Minneapolis, MN · On-site

$16.25 - $21/hr

Customer Service Representative - Call Center Company: Corner Home Medical Location: New Hope, MN Job Type: Full-Time Corner Home Medical is seeking a Call Center Representative to join our fast ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Minnesota

Call Center Representative information

See Minnesota salary details

$10

$17

$24

How much do call center representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center representative in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Minnesota?

The most popular types of Call Center Representative jobs in Minnesota are:

What are popular job titles related to Call Center Representative jobs in Minnesota?

For Call Center Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Minnesota look for?

The top searched job categories for Call Center Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Call Center Representative jobs?

Cities in Minnesota with the most Call Center Representative job openings:

What are popular job titles related to Call Center Representative jobs in MN?

For Call Center Representative jobs in MN, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Minnesota as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative

Gaming Enterprise

Prior Lake, MN • On-site

$16.50 - $20.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and reservation requests. If you think dynamically and can work at a fast pace - we are looking for you! Enjoy weekly pay, 401k match starting day one, and career growth opportunities. Whatever your goals may be, let Mystic Lake Casino help get you there!
Job Overview: Creates a positive guest experience for callers by routing incoming/outgoing telephone calls, answering Club M-related questions, and taking/confirming hotel reservations, while providing a high level of service, and effective sales tactics to upsell Hotel and Casino offerings within a fast paced, high-volume environment. Provides guest service in line with SMSCGE's culture of Purpose, Vision, Values.
Illuminate Your Future: What You'll Do:
  • Answers and routes all telephone calls to the appropriate departments according to department call script standards and enhanced Guest Service training.
  • Accepts, confirms, modifies and cancels all room and event reservations in multiple computer systems.
  • Accurately quotes rates and promotions and uses effective upsell techniques to sell upgraded room types, offer dining reservations, and amenity reservations.
  • Uses multiple computer systems to answer all Mystic Lake Casino/Hotel guest inquiries.
  • Announces all overhead paging over the casino P.A. system. Routes numeric paging requests to appropriate departments.
  • Completes daily shift checklists as assigned by supervisor.
  • Logs Housekeeping/Maintenance requests and provides required follow up with guests.
  • Keeps up-to-date utilizing department communications systems of all Casino offerings/promotions/events.
  • Participates in multi-systems daily audits to ensure accurate room/promotional inventories.
  • Audits reservations for accuracy on a daily basis.

Job Requirements:
  • Six months' reservations, guest service or full-service hotel experience.
  • Must be able to read, write, and speak English clearly.
  • Ability to communicate with a diverse population.
  • Proficient experience with word processing, databases and electronic mail software.
  • Must be able to type 35 wpm.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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