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Call Center Representative Jobs in Minnesota (NOW HIRING)

Children's Minnesota

$16.25 - $21/hr

Incumbent may need to access 3-4 software systems within one call. Incumbent will also participate ... Physical Demands Please click here to view the Physical Demands The posted salary represents a ...

Children's Minnesota

$16.25 - $21/hr

Incumbent may need to access 3-4 software systems within one call. Incumbent will also participate ... Physical Demands Please click here to view the Physical Demands The posted salary represents a ...

Comfort Matters LLC

Call Center Manager

Osseo, MN

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

Comfort Matters

Call Center Manager

Osseo, MN · On-site

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

HealthPartners

Call Center Associate

Saint Paul, MN

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Minnesota

Call Center Representative information

See Minnesota salary details

$10

$17

$24

How much do call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center representative in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

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For Call Center Representative jobs in Minnesota, the most frequently searched job titles are:

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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

Call Center Representative - NOT remote position

United Partners Outreach Inc

Brainerd, MN • On-site

$14 - $21.50/hr

Full-time

Retirement, PTO

Re-posted 26 days ago

Job description

Benefits:
  • Daily Contests
  • Bonus based on performance
  • Paid time off
  • 401(k)

* NO EXPERIENCE REQUIRED
 * NO WEEKENDS
 * NO LATE NIGHTS
 * STARTING $14 - $15.50 hr. during training for dependable people
 * UP TO $21.50 hr after training
 * SET SCHEDULE, so you can plan your life
 * FULL or PART TIME HOURS AVAILABLE
 * EASY WORK that does not require hard labor
 * WARM in the Winter and COOL in the Summer
 * STEADY YEAR ROUND WORK, with no layoffs
United Partners works with non profit organizations to bring awareness of their programs throughout their communities. 
We are currently seeking 3 dependable individuals to work from our upscale Brainerd location as a Call Center Rep. If you can sit on your butt and talk, you can do this job.
This fun, exciting and challenging position involves taking pledges for a highly respected veteran and law enforcement charities. Fun environment, great hours, up to $14.00 - $15.50 hr. to start for dependable people. All while helping a good cause. Guaranteed salary plus bonuses, paid personal time off, and contest incentives.
Qualified candidate will be very dependable, possess strong verbal skills and be comfortable talking with people.
For personal interview please call Brandon @ (218) 297-0342. Since we want to speak to you on the phone, please call and leave a message on our employment line rather than e-mail.