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Call Center Manager Jobs in Remote, OR (NOW HIRING)

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REMOTE Outbound Outreach Coordinator

OR · Remote

$18 - $18.50/hr

This role is ideal for candidates with outbound call center, inside sales, lead generation ... Accurately document call activity, outcomes, and member information within the CRM system.

Insight Global

Remote Clinical Support Specalist

OR · Remote

$18 - $22/hr

Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing ... Manage a high volume of inbound and outbound calls while maintaining exceptional customer service ...

Insight Global

Certified Pharmacy Technician

OR · On-site

$20.50/hr

... call center experience in healthcare environment, ideally with prior authorizations exposure ... The technician manages a high-volume workload, prioritizes requests based on service level ...

Driveline

Master Merchandiser

Port Orford, OR · On-site

$15.30/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Master Merchandiser

Lakeside, OR · On-site

$15.30/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Bandon, OR · On-site

$15.30/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

krg technology inc

Datacenter Technician

Roseburg, OR · On-site

... For Data center Hands & Feet support: Skills required: * 100% hands-on datacenter management ... SPOC for all Priority 1 call , 24X7, work with team based on On-call, shift rostering. * Ensure ...

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Call Center Manager information

See Remote, OR salary details

$29.5K

$63.8K

$109.4K

How much do call center manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for call center manager in Remote, OR is $63,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $74,900.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Remote, OR?

The most popular types of Call Center jobs in Remote, OR are:

What are popular job titles related to Call Center Manager jobs in Remote, OR?

For Call Center Manager jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Remote, OR look for?

The top searched job categories for Call Center Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Call Center Manager jobs?

Cities near Remote, OR with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Remote, OR as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 69% Physical, 2% Hybrid, and 29% Remote job distribution, with an average salary of $63,771 per year, or $30.7 per hour.

Attention Hawaii Residents Call Center Customer Service agents Remote

OR • Remote

Axion Contact Center LLC
Telecommunications • 501 - 1,000 employees
Learn more about Axion Contact Center LLCexternal

$16 - $17/hr

Full-time

Re-posted 5 days ago

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Job description

DO NOT APPLY TO THIS JOB POSTING UNLESS YOU ALREADY LIVE IN HAWAII

We are seeking Call Center Customer Service Agents who reside in Hawaii to join our team! You will be responsible for helping customers by providing product and service information as well as data entry input.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Axion Contact provides a fully customizable, state-of-the-art contact center solutions that leverages over 40 years of industry experience.