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Call Center Manager Jobs in Remote, OR (NOW HIRING)

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

Manage call center technology platforms, quality assurance processes, call monitoring, scripting, and staff coaching initiatives. * Develop workforce and contingency staffing plans to support ...

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

Manage call center technology platforms, quality assurance processes, call monitoring, scripting, and staff coaching initiatives. * Develop workforce and contingency staffing plans to support ...

ASK Consulting

Be Seen First

Claims Service Representative (Remote - Part-Time) (278469)

OR · Remote

$18/hr

Inbound Call Center experience preferred. Required Skills: * Medical terminology * Claims management * Microsoft Office * Comfortable on camera * Excellent verbal & written communication * Analytical ...

Aviva Health

Certified Medical Assistant - Float

Roseburg, OR · On-site

$16.25 - $21.25/hr

Under the general supervision of the Clinic Manager, the Medical Assistant II Float will perform ... Call center duties: Answer telephone, register new patients, update demographic information in EMR ...

Driveline

Master Merchandiser

Winston, OR · On-site

$15.30/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Master Merchandiser

Port Orford, OR · On-site

$15.30/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

krg technology inc

Datacenter Technician

Roseburg, OR · On-site

... For Data center Hands & Feet support: Skills required: * 100% hands-on datacenter management ... SPOC for all Priority 1 call , 24X7, work with team based on On-call, shift rostering. * Ensure ...

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Proficiency using multiple systems simultaneously, including call center or case management platforms and Microsoft Office Suite (Outlook, Word, Excel). * Experience working on diverse teams and ...

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Proficiency using multiple systems simultaneously, including call center or case management platforms and Microsoft Office Suite (Outlook, Word, Excel). * Experience working on diverse teams and ...

Lumen Technologies

Fleet Supervisor

OR · Remote

$67K - $90K/yr

Manage operating expense and capital budgets to achieve cost-per-mile, utilization, and fleet ... Coordinate with contracted call-center operations to review and authorize repair and maintenance ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Remote, OR

Call Center Manager information

See Remote, OR salary details

$29.5K

$63.8K

$109.4K

How much do call center manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for call center manager in Remote, OR is $63,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $74,900.00 per year, depending on experience, location, and employer.

What Does a Call Center Manager Do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a Call Center Manager, and why are they important?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What's the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple call centers or large teams.

What jobs pay 4000 a week without a degree?

A Call Center Manager typically earns less than $4,000 weekly, but some high-level sales roles, real estate brokers, or specialized freelance consultants can reach or exceed that income without a degree. These positions often require strong experience, sales skills, or industry knowledge rather than formal education.

What are some common challenges a Call Center Manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What is the role of a call center manager?

A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. Salaries can vary widely, with some earning over $100,000 in high-demand or large organizations, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.

What does a Call Center Manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Remote, OR? The most popular types of Call Center jobs in Remote, OR are:
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What job categories do people searching Call Center Manager jobs in Remote, OR look for? The top searched job categories for Call Center Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Call Center Manager jobs? Cities near Remote, OR with the most Call Center Manager job openings:
Call Center Manager jobs near you
Attention Hawaii Residents Call Center Customer Service agents Remote

Attention Hawaii Residents Call Center Customer Service agents Remote

Axion Contact Center LLC

OR • Remote

$16 - $17/hr

Full-time

Posted 23 days ago

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Job description

DO NOT APPLY TO THIS JOB POSTING UNLESS YOU ALREADY LIVE IN HAWAII

We are seeking Call Center Customer Service Agents who reside in Hawaii to join our team! You will be responsible for helping customers by providing product and service information as well as data entry input.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Axion Contact provides a fully customizable, state-of-the-art contact center solutions that leverages over 40 years of industry experience.