ZipRecruiter

Log In

1

Call Center Manager Jobs in Remote, OR (NOW HIRING)

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

Manage call center technology platforms, quality assurance processes, call monitoring, scripting, and staff coaching initiatives. * Develop workforce and contingency staffing plans to support ...

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

Manage call center technology platforms, quality assurance processes, call monitoring, scripting, and staff coaching initiatives. * Develop workforce and contingency staffing plans to support ...

InflectionCX

Be Seen First

Outbound Contact Center Agent - U.S. Remote

OR · Remote

$14/hr

... Center Agent , you will represent our clients' brands, making outbound calls to connect with ... Document call details and follow-up items accurately * Follow quality, privacy, and security ...

Volare Health LLC

RCM Unit Manager

Roseburg, OR · On-site

$105K - $128K/yr

RCM Unit Manager (RN) Location: Umpqua Valley Nursing & Rehabilitation ... Center - Roseburg, OR Schedule: Full-time, Monday-Friday (weekend call rotation required ...

Volare Health LLC

RCM Unit Manager

Roseburg, OR · On-site

$105K - $128K/yr

RCM Unit Manager (RN) Location: Umpqua Valley Nursing & Rehabilitation ... Center - Roseburg, OR Schedule: Full-time, Monday-Friday (weekend call rotation required ...

Driveline

Master Merchandiser

Lakeside, OR · On-site

$14.80/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Master Merchandiser

Bandon, OR · On-site

$14.80/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Master Merchandiser

Port Orford, OR · On-site

$14.80/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

next page

Showing results 1-20

All JobsCall Center Manager JobsCall Center Manager Jobs in Remote, OR

Call Center Manager information

See Remote, OR salary details

$29.5K

$63.8K

$109.4K

How much do call center manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for call center manager in Remote, OR is $63,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $74,900.00 per year, depending on experience, location, and employer.

What Does a Call Center Manager Do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a Call Center Manager, and why are they important?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What's the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions often require extensive experience, leadership skills, and knowledge of call center technologies and processes.

What job makes $10,000 a month without a degree?

A Call Center Manager can earn $10,000 or more per month with extensive experience and strong leadership skills, often without requiring a college degree. High earnings in this role depend on the size of the call center, industry, and performance-based bonuses, with some managers earning six-figure annual salaries. Certifications in management or customer service can enhance prospects but are not always mandatory.

What are some common challenges a Call Center Manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What is the role of a call center manager?

A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day often include high-level executive roles, specialized medical professionals, certain consulting positions, and some sales or trading roles. These positions typically require extensive experience, advanced skills, certifications, or a strong network, and may involve high-pressure environments or significant responsibilities.

What does a Call Center Manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Remote, OR? The most popular types of Call Center jobs in Remote, OR are:
What are popular job titles related to Call Center Manager jobs in Remote, OR? For Call Center Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Remote, OR look for? The top searched job categories for Call Center Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Call Center Manager jobs? Cities near Remote, OR with the most Call Center Manager job openings:
Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Remote, OR as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,771 per year, or $30.7 per hour.

Contact/Call Center Representative, Records and Library

ASRC Federal Holding

OR • On-site, Remote

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

ASRC Federal rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

191st of 352 rated engineering

Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™
Agile Decision Sciences (ADS,) a subsidiary of ASRC Federal, is seeking a Call Center/Contact Center professional with one year of supervisory or "lead" experience and an associate or bachelor's degree. If you have been a team lead over volunteers or team members in the retail or food industry, or if you have worked as a Library Aide/Technician we encourage you to apply to this position. ASRC Federal proudly supports the Environmental Protection Agency (EPA) on a nationwide contract providing library and records management services We offer a culture that provides professional development and team collaboration.
Requirements:
  • Associate or bachelor's degree and one (1) year of experience that has been as a team lead, or supervisor in a library/records environment, or an office, contact/call center, retail, or food industry.
  • Experience with MS Office including SharePoint.
  • Excellent customer service skills with proven communication skills for dealing with the general public over the phone and in email correspondence.
  • Ability to answer incoming calls from the Public related to a variety of topics related to the EPA.
  • Call or Contact Center experience or switchboard experience is a strong plus.
  • Experience with Avaya phone system is a plus.
  • Ability to pass a government background investigation which requires Permanent Residency or US Citizenship.

Responsibilities:
  • Responds to customer inquiries and ensures prompt customer service to the public trying to access different areas of the EPA.
  • Utilizes Excel to capture notes on resolving phone calls.
  • Return voice mail messages left overnight in a prompt fashion.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

What ASRC Federal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply