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3Rd Shift Call Center Jobs in Remote, OR (NOW HIRING)

krg technology inc

Datacenter Technician

Roseburg, OR · On-site

We are looking for Data center Hands & Feet support - Lincoln, NE . Kindly forward me your resume ... SPOC for all Priority 1 call , 24X7, work with team based on On-call, shift rostering. * Ensure ...

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3Rd Shift Call Center information

See Remote, OR salary details

$10

$17

$24

How much do 3rd shift call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for 3rd shift call center in Remote, OR is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Remote, OR?

The most popular types of Call Center jobs in Remote, OR are:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, 6% Contract, and 2% Nights. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

100% Remote Health Insurance Agent Position - Seasonal/Direct Hire

Balance Staffing- Call Center

OR • Remote

$21.50/hr

Other

Posted 3 days ago

New

Job description

Job Title: Licensed Insurance Sales Agent 

Type of Role: Temporary/Seasonal Direct Hire - Ending December 8th 2026 

Expected Length of Contract: 1 - 3 months 

Shift / Hours: Shift will be within these hours of operation - Monday - Saturday, 8am EST - 9pm EST, overtime presented based on business needs 

Training: M-F 4 weeks classroom 1 week of nesting

Hourly Range:

 $21.50 (NO BONUS OFFERED)


This role is a fast-paced and rewarding job assisting with inbound customers seeking to sign up for new life and/or health insurance polices, or upgrade current policies. Active listening, empathy, and upselling are all effective skillsets for a successful season. 


Role and Responsibilities: 

  • Answering a high number of inbound calls from new and current clients - selling Medicare products through the specified carrier during the Annual Enrollment Period (AEP) 
  • Humana only - **Assist members through CHAT communications and inbound calls 
  • Assisting customers with selecting a plan 
  • Answering customer questions 
  • Building and maintaining customer relationships 
  • Respond to requests for assistance and/or possible processing of payments 
  • Track all call related information for auditing and reporting purposes 
  • Provide feedback on call issues 
  • Upsell if required 
  • Keeping records confidential 


Skills and Experience: 

  • Active “Health Insurance License”  
  • Must have resident license in the state you are currently living in 
  • Must be valid / can not expire or be up for renewal before 12/8/26 
  • AEP Experience and Sales Experience preferred 
  • Ability to work full time. (48 hours a week, 5~6 days a week) 
  • Open availability between hours of operation is required 
  • At least 1 year’s Customer Service experience minimum 
  • Logical problem-solving skills 
  • Ability to type 25 wpm /45 WPM for Chat Roles 
  • 18 years of age or older 
  • High School Diploma or equivalent 
  • Ability to use Windows operating systems 
  • Basic Computer Knowledge/Skills 

**Requirements to Work from Home: 

  • Quiet, distraction free & Professional Workplace 
  • Minimum subscribed download rate equals or exceeds 35.0 Mbps 
    • Minimum subscribed upload rate equals or exceeds 15.0 Mbps 
    • ISP must have no packet loss and ping under 30ms 
  • MUST provide screenshot of home internet speed that includes the type of internet provider they use 
  • Only accept results from www.Speedtest.net 
  • No Satellite internet 
  • No mobile data internet including (5G, 4G, 3G hotspots, etc) 
  • No P2P (peer to peer) network 
  • No VPN 


Perks and Benefits: 

Full paid training provided 
Benefits after 60 days 
Potential direct hire opportunities after conclusion of season/successful assignment 


Company Description

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.