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3Rd Shift Call Center Jobs in Remote, OR (NOW HIRING)

World Vision

Donor Services Representative Trainee

OR · On-site +1

$21 - $23/hr

After training is complete, you would be assigned an 8-hour work shift, anywhere between our Call Center hours of operation, which are 6:00 AM - 6:00 PM Pacific Time/ (7:00 AM - 7:00 PM Mountain Time)

3B Healthcare, Inc.

Sonographer

Roseburg, OR · On-site

Weekend call begins at the end of shift on Friday until 0700 on the following Monday. / There are ... Center where all invasive and non-invasive cardiac exams are performed. Notes obtained: Phone ...

New

krg technology inc

Datacenter Technician

Roseburg, OR · On-site

We are looking for Data center Hands & Feet support - Lincoln, NE . Kindly forward me your resume ... SPOC for all Priority 1 call , 24X7, work with team based on On-call, shift rostering. * Ensure ...

CHI Mercy Health - Roseburg - AA

Sonographer

Roseburg, OR · On-site

$2.7K/wk

Weekend call coverage extends from the end of the shift on Friday until Monday morning. Holiday ... Your mobile info will not be shared with third parties for marketing. Standard messaging and data ...

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How much do 3rd shift call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for 3rd shift call center in Remote, OR is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Remote, OR?

The most popular types of Call Center jobs in Remote, OR are:

What are popular job titles related to 3Rd Shift Call Center jobs in Remote, OR?

For 3Rd Shift Call Center jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Call Center jobs in Remote, OR look for?

The top searched job categories for 3Rd Shift Call Center jobs in Remote, OR are:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 5% Contract, and 2% Nights. Highlights an 83% Physical, and 17% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

Donor Services Representative Trainee

OR • On-site, Remote

World Vision
1 - 5K employees
Learn more about World Visionexternal

$21 - $23/hr

Full-time

Posted 6 days ago

Job description

World Vision is hiring Remote Seasonal Donor Services Representative to join the Donor Contact Services team.
At a Glance
Role:Remote Seasonal Donor Services Representative, Donor Contact Services
Location:Remote within the U.S. (Pacific and Mountain Time Zone); Hybrid if near Seattle, WA.
Reports To: Manager, Contact Center
Work Authorization: Must be authorized to work in the U.S.A. for any employer.
Required Experience:High school graduate/GED or equivalent required, as well as basic routine work experience. Minimum of 1-year previous customer service/sales work experience or call center experience preferred. Required minimum typing speed of 20 wpm.
Estimated Salary Range: The typical hiring range is $21- $23 per hour.
Duration: October 19 to December 31, 2026
Work Schedule:The training hours will be: 7:00 AM - 4:00 PM Pacific Time / 8:00 AM - 5:00 PM Mountain Time. After training is complete, you would be assigned an 8-hour work shift, anywhere between our Call Center hours of operation, which are 6:00 AM - 6:00 PM Pacific Time/ (7:00 AM - 7:00 PM Mountain Time).
The Job
World Vision is a global Christian humanitarian non-profit organization, partnering with children, families, and their communities to reach their full potential by tackling the causes of poverty and injustice.
As a Seasonal Donor Service Representative within the Donor Contact Services Call Center, you will begin with an approximately 3-week paid training program to gain a working knowledge of the position and ability to perform the essential functions of the job at a level of performance that consistently meets expectations. Within the hands-on and intensive training program, you will learn, understand, and develop the skills necessary to acquire and maintain donor relationships through basic inbound and occasional outbound calls in a high-volume call center environment.
Seasonal Donor Service Representatives serve as the key liaison and "voice of World Vision" to our donors and the general public while providing excellent customer service for all World Vision programs including disaster relief, education, health, clean water, and more. Specifically, you will assist with World Vision`s Gift Catalog. World Vision's Gift Catalog offers more than 100 ways to honor a loved one by giving a gift that can provide hope, joy, and transformation for a child. Want to learn more? Check out this YouTube video here.
Your responsibilities will include
  • Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, devotions, chapel, prayer, worship); incorporate WV Core Values into decisions within scope of role.
  • Maintain reliable, regular attendance. Report to work on time and return from breaks and lunches on time.
  • Under supervision, answer inbound calls and make outbound calls to current and potential donors in response to all media presentations and World Vision products and services. Recognize and respond to up-selling opportunities and actively cross-sell other WV programs as appropriate.
  • Through training and active participation, demonstrate active listening skills necessary to assess callers' needs and input information accurately and efficiently using data entry and ten-key skills.
  • Achieve and maintain an acceptable level of individual statistics to accomplish Call Center business goals.
  • Conduct research and effectively respond to inquiries utilizing a variety of resource materials and methods.
  • Develop skills to utilize technology for maintaining and updating donor information as appropriate.
  • Accepts constructive feedback and welcomes instruction and direction.
  • Maintain passion and professionalism during any donor contact campaign or project in a repetitive environment.
  • Learn and effectively communicate World Vision's involvement in ministries and projects around the world.
  • Be sensitive to Donor's needs and pray with them when appropriate.
  • Work collaboratively with team members when assigned to work as a member of a team.
  • Perform other duties as assigned.
  • Maintain awareness of corporate goals, objectives, organizational announcements, and activities. Reference and follow organizational policies and procedures, seeking clarity as needed.

Required Experience and Skills
  • High school graduate/GED or equivalent, as well as basic routine work experience.
  • Minimum of 1-year previous customer service/sales work experience or call center experience preferred.
  • Required minimum of 20 WPM.
  • Access to a reliable, high speed internet connection, with an average minimum download speed of 25 mbps, and an average upload speed of 6 mpbs.

We also prefer the following:
  • Strong verbal and written communication skills, including the use of proper grammar in written and verbal communications.
  • Ability to keep composure during challenging situations.
  • Ability to work efficiently while maintaining an appropriate level of speed.
  • Demonstrate innovative thinking, problem-solving skills, and ability to multi-task and prioritize.
  • Ability to adapt and demonstrate flexibility.
  • Willingness to accept constructive feedback, instruction and direction.
  • Ability to demonstrate active listening and display empathy through the phone.
  • Show a passion for sharing God's love with others.
  • Prior experience using Microsoft 365 products (Outlook, Word, Teams) and ability to learn new software platforms

What to Expect on October 19, 2026
You'll join a hardworking and committed group of mission-minded colleagues, all focused on providing top-notch customer service. In a highly structured Call Center environment. As the "Voice of World Vision" to our valued donors you will also have opportunities to support them through meaningful prayer. Seasonal Donor Services Representatives can expect a faith-filled, customer-focused, caring and supportive work environment, where you'll be able to share God's love with others.
Salary & Benefits
WVUS Pay Grade Level: 215
Estimated hiring range is: $21 - $23 per hour
The posted hiring salary range reflects pay for U.S. locations and is determined using market data and internal compensation guidelines. Actual compensation may vary depending on the candidate's geographic location, job-related experience, and applicable laws. For information about World Vision U.S' comprehensive benefits package, please visit this link.
What happens next?
After applying, candidates selected for further consideration will be contacted to complete a brief online typing and data entry skills test and submit a video response to 3 interview questions. If selected to move forward in the interview process, further steps include:
  • A phone interview with our Talent Acquisition team
  • A video interview with members of the Donor Contact Services team
  • A spiritual and professional reference check
  • Upon acceptance of offer, a criminal background check

About World Vision:
We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For over 75 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.

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