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Inbound Call Center Jobs in Remote, OR (NOW HIRING)

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This role is ideal for candidates with outbound call center, inside sales, lead generation ... Handle inbound inquiries and provide exceptional customer service. * Accurately document call ...

Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing ... Manage a high volume of inbound and outbound calls while maintaining exceptional customer service ...

... call center experience in healthcare environment, ideally with prior authorizations exposure ... The Pharmacy Technician will answer inbound calls (up to 80 to 100 calls per day) from providers ...

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... inbound phone and email support. * Develop a strong understanding of the client's business, products, and customer support program. * Manage periods of high call and email volume while maintaining ...

New

Customer Service Rep

Roseburg, OR · On-site

$15.25 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Roseburg, OR · On-site

$15.25 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Roseburg, OR · On-site

$15.25 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

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Remote Solar Appointment Setter

OR · Remote

$2.0K - $7.0K/mo

Call centers * Insurance sales * Roofing or home improvement * Real estate prospecting * High-volume outbound sales Solar experience is NOT required. Strong phone skills, consistency, and ...

Lithia Learning Center * Vehicle Purchase Discounts * Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site. At Lithia & Driveway our success ...

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Inbound Call Center information

See Remote, OR salary details

$12

$17

$23

How much do inbound call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for inbound call center in Remote, OR is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are popular job titles related to Inbound Call Center jobs in Remote, OR?

For Inbound Call Center jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Remote, OR look for?

The top searched job categories for Inbound Call Center jobs in Remote, OR are:

What cities near Remote, OR are hiring for Inbound Call Center jobs?

Cities near Remote, OR with the most Inbound Call Center job openings:

Infographic showing various Inbound Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $36,015 per year, or $17.3 per hour.

Attention Hawaii Residents Call Center Customer Service agents Remote

Axion Contact Center LLC

OR • Remote

$16 - $17/hr

Full-time

Re-posted 7 hours ago

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Job description

DO NOT APPLY TO THIS JOB POSTING UNLESS YOU ALREADY LIVE IN HAWAII

We are seeking Call Center Customer Service Agents who reside in Hawaii to join our team! You will be responsible for helping customers by providing product and service information as well as data entry input.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Axion Contact provides a fully customizable, state-of-the-art contact center solutions that leverages over 40 years of industry experience.