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Inbound Call Center Jobs in Remote, OR (NOW HIRING)

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

This role oversees the end-to-end member experience across inbound and outbound operations, including the Customer Care Call Center, Member Engagement operations, proactive outreach initiatives, and ...

Inizio Engage

Licensed Team Lead (RN)

OR · On-site

The Licensed Call Center Supervisor manages a team of virtual clinical educators to ensure high ... Monitor inbound/outbound customer service calls to ensure script adherence, call integrity, adverse ...

Inizio Engage

Licensed Team Lead (RN)

OR · On-site

The Licensed Call Center Supervisor manages a team of virtual clinical educators to ensure high ... Monitor inbound/outbound customer service calls to ensure script adherence, call integrity, adverse ...

VIATEQ Corporation

Be Seen First

Insurance Customer Service Representative (Remote - Florida)

OR · Remote

$14 - $21/hr

Responsibilities: * Answer inbound and outbound calls in a timely and professional manner to ... Use various technical systems, including desktop computers, call center software, phones, and the ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Coos Bay, OR

$15.25 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

All JobsInbound Call Center JobsInbound Call Center Jobs in Remote, OR

Inbound Call Center information

See Remote, OR salary details

$12

$17

$23

How much do inbound call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for inbound call center in Remote, OR is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What job categories do people searching Inbound Call Center jobs in Remote, OR look for? The top searched job categories for Inbound Call Center jobs in Remote, OR are:
What cities near Remote, OR are hiring for Inbound Call Center jobs? Cities near Remote, OR with the most Inbound Call Center job openings:
Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Remote, OR as of May 2026, with employment types broken down into 9% Locum Tenens, 3% As Needed, 76% Full Time, 6% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,015 per year, or $17.3 per hour.

Inbound Call Center Sales Representative ($200 sign on bonus!)

JDOTCOMM INC

Roseburg, OR • On-site

$10 - $15/hr

Temporary

Posted 14 days ago

Job description

Position Type: Full-Time (30+ hours/week) & Part-Time (16-28 hours/week)

Schedule: Current schedule available is Friday through Monday for daytime, evening, and overnight shifts.

Base Pay: $14.55/hour + Shift Differentials (sign on bonus available, see compensation & shifts for more details)

Earnings Potential: Base pay + performance-based commission (Top performers earn an additional $10-$15+ per hour in commission!)


About the Role

Are you a persuasive communicator who thrives in a fast-paced environment? Do you love turning incoming inquiries into successful sales? We are seeking motivated, driven, and reliable Inbound Call Center Sales Representatives to join our virtual team.

In this role, there is no cold calling. Customers are calling us, and it’s your job to understand their needs, present the right solutions, and close the deal. With competitive base pay, shift incentives, and a tiered, performance-based commission structure, your earning potential is truly in your hands.

What You’ll Do

  • Handle inbound sales calls from prospective and existing customers with energy and professionalism.
  • Listen actively to customer needs, handle objections confidently, and recommend high quality products and upsell items.
  • Meet and exceed key performance indicators (KPIs), including sales conversion rates and quality assurance goals.
  • Accurately enter customer data and order details into our system during the call.

What We Are Looking For

  • The Sales Mindset: You are goal-oriented, resilient, and motivated by financial incentives.
  • Communication Skills: You have a clear, friendly phone demeanor and can build quick rapport with diverse customers.
  • Tech-Savvy: You can comfortably navigate multiple software programs and handle basic troubleshooting.
  • Flexibility: You are available to work the evening, weekend, or overnight shifts outlined above.
  • Experience: Previous call center or sales experience is a plus but not required.

Compensation & Shifts

We offer competitive compensation designed to reward your hard work and flexibility:

  • Base Wage: $14.55 per hour.
  • Shift Differential: Earn an extra $1.00 per hour for any hours worked between 4:30 PM ET and 3:00 AM ET.
  • Commission: Performance-based incentives. Top performers regularly earn an additional $10-$15+ per hour on top of their base pay!
  • $200 Sign-On Bonus: Earn an extra $200 after successfully completing training! To qualify, you must adequately complete both days of training, work a minimum of 16 hours during the training week, and work all of your scheduled shifts the week following training.

Available Schedules

We are currently hiring for high-demand shifts, which is currently Friday through Monday. Please note: Daytime-only schedules or schedules without weekend shifts are not available currently.

We offer both Part-Time (16–28 hours) and Full-Time (30+ hours) schedules based on your availability within the following windows:

  • Weekends: All shifts on both Saturday and Sunday.
    • Must be available to work both weekend days to receive maximum hours.
  • Evenings: Shifts starting after 12:00 PM ET.
  • Overnights: Shifts starting after 8:00 PM ET.

Upcoming Training Schedule (must be available for at least one of the following training dates)

  • First Available Training
    • Dates: Tuesday, June 9th & Wednesday, June 10th
    • Time: 11:00 AM – 7:30 PM ET (Both days)
    • Attendance is mandatory for both days of training. While other training dates may become available in the future, none are currently scheduled.
  • Second Available Training
    • Dates: Tuesday, June 23rd & Wednesday, June 24th
    • Time: 11:00 AM – 7:30 PM ET (Both days)
    • Attendance is mandatory for both days of training. While other training dates may become available in the future, none are currently scheduled.

Technical Requirements (Work-From-Home)

Remote employees are required to provide their own computer equipment and meet the following technical specifications prior to day one of training:

⚠️ Network Requirement: You must have reliable high-speed internet connected directly to your router via an Ethernet cable (25 mbps download/10 mbps upload minimum). Wi-Fi connections are strictly prohibited due to security and call-quality standards. Must successfully pass the system check during the skills assessment and a final system diagnostics prior to new hire training.

  • Computer: Desktop or laptop PC meeting modern processing (Intel Core i5+ or equivalent, minimum 4 cores) and memory (8GB RAM minimum) standards (Chromebooks and tablets are not supported).
  • Monitors: A dual-monitor setup is highly recommended for optimal workflow. Minimum 1440x900 resolution.
  • Headset: A high-quality, noise-canceling USB headset designed for call center environments.
  • Workspace: A quiet, distraction-free designated workspace.

Application & Hiring Process

To be considered for this position, all qualified candidates must complete a short skills assessment.

  1. Submit Your Application: Click Apply Now below to send us your resume and availability.
  2. Check Your Email: Be on the lookout for an email from our team containing a link to your skills assessment.
  3. Complete the Assessment: Please complete this step as soon as possible to move forward to the interview stage and secure your spot in our upcoming training class!