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Call Center Supervisor Jobs in Remote, OR (NOW HIRING)

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... Center Agent , you will represent our clients' brands, making outbound calls to connect with ... Document call details and follow-up items accurately * Follow quality, privacy, and security ...

PT - SNF

Roseburg, OR · On-site

$1K/wk

Details Client Name Rose Haven Nursing Center - Volare Health Job Type Travel Offering Allied ... Active State License * Supervisory Professional References * Must complete Drug Screen and ...

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... Duties include teaching, mentoring, advising, and supervising residents, including overseeing ...

Core Faculty Physician

Roseburg, OR · On-site

$225K - $268K/yr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... Duties include teaching, mentoring, advising, and supervising residents, including overseeing ...

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... Duties include teaching, mentoring, advising, and supervising residents, including overseeing ...

Prepares reports, maintains custody and control of supervised inmates, participates in departmental ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Graduate NA

Roseburg, OR · On-site

$22.57/hr

Graduate Nurse Assistant (Non-Certified NA) Umpqua Valley Nursing & Rehabilitation Center is proud ... Promptly respond to call lights and other resident needs. * Treat residents with compassion and ...

Graduate Nurse Assistant (Non-Certified NA) Rose Haven Nursing Center is proud to be rated 5-Stars ... Promptly respond to call lights and other resident needs. * Treat residents with compassion and ...

Graduate NA

Roseburg, OR · On-site

$22.57/hr

Graduate Nurse Assistant (Non-Certified NA) Umpqua Valley Nursing & Rehabilitation Center is proud ... Promptly respond to call lights and other resident needs. * Treat residents with compassion and ...

Graduate NA

Roseburg, OR · On-site

$22.57/hr

Graduate Nurse Assistant (Non-Certified NA) Rose Haven Nursing Center is proud to be rated 5-Stars ... Promptly respond to call lights and other resident needs. * Treat residents with compassion and ...

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Call Center Supervisor information

See Remote, OR salary details

$29.5K

$63.8K

$109.4K

How much do call center supervisor jobs pay per year?

As of Jun 14, 2026, the average yearly pay for call center supervisor in Remote, OR is $63,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $74,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as executive positions, specialized medical professionals, or successful entrepreneurs. These roles often require advanced skills, significant experience, or ownership of a business, and may involve long hours or high responsibility levels.

What are the key skills and qualifications needed to thrive as a Call Center Supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What are Call Center Supervisors?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

What is the role of a supervisor in a call center?

A call center supervisor oversees daily operations, manages staff performance, ensures customer service standards are met, and provides training and support to agents. They also handle escalated issues, monitor call metrics, and implement process improvements to enhance efficiency.

How much do call center supervisors make?

In Florida, call center supervisors typically earn an average salary of around $45,000 to $55,000 per year, depending on experience, company size, and location. Compensation may also include benefits such as health insurance and performance bonuses, and strong communication and leadership skills are often required for the role.

How much should a supervisor be paid?

The average salary for a call center supervisor typically ranges from $40,000 to $60,000 annually, depending on experience, location, and company size. Supervisors with strong leadership skills and familiarity with call center software may earn higher wages, and some roles include performance bonuses or benefits.
What job categories do people searching Call Center Supervisor jobs in Remote, OR look for? The top searched job categories for Call Center Supervisor jobs in Remote, OR are:
What cities near Remote, OR are hiring for Call Center Supervisor jobs? Cities near Remote, OR with the most Call Center Supervisor job openings:

Contact/Call Center Representative, Records and Library

ASRC Federal Holding

Chicago, IL • On-site

$16.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


ASRC Federal rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

191st of 352 rated engineering


Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™
Agile Decision Sciences (ADS,) a subsidiary of ASRC Federal, is seeking a Call Center/Contact Center professional with one year of supervisory or "lead" experience and an associate or bachelor's degree. If you have been a team lead over volunteers or team members in the retail or food industry, or if you have worked as a Library Aide/Technician we encourage you to apply to this position. ASRC Federal proudly supports the Environmental Protection Agency (EPA) on a nationwide contract providing library and records management services We offer a culture that provides professional development and team collaboration.
Requirements:
  • Associate or bachelor's degree and one (1) year of experience that has been as a team lead, or supervisor in a library/records environment, or an office, contact/call center, retail, or food industry.
  • Experience with MS Office including SharePoint.
  • Excellent customer service skills with proven communication skills for dealing with the general public over the phone and in email correspondence.
  • Ability to answer incoming calls from the Public related to a variety of topics related to the EPA.
  • Call or Contact Center experience or switchboard experience is a strong plus.
  • Experience with Avaya phone system is a plus.
  • Ability to pass a government background investigation which requires Permanent Residency or US Citizenship.

Responsibilities:
  • Responds to customer inquiries and ensures prompt customer service to the public trying to access different areas of the EPA.
  • Utilizes Excel to capture notes on resolving phone calls.
  • Return voice mail messages left overnight in a prompt fashion.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

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