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Call Center Supervisor Jobs in Remote, OR (NOW HIRING)

Real Soft Inc

Be Seen First

Call Center Representative

Miami, FL · Remote

$14 - $15/hr

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions - Call center experience required. - Excellent communication skills. - Intermediate ...

New

Inizio Engage

Remote Call Center RN

OR · On-site

$22.40 - $41.60/hr

Competency with Call Center Telephone Technology * Pleasant telephone manner * Ability to work both independently and within a group setting * Results oriented, excellent organizational skills and ...

Volare Health LLC

SLP - SNF

Roseburg, OR · On-site

$1.9K/wk

Details Client Name Rose Haven Nursing Center - Volare Health Job Type Travel Offering Allied ... Active State License * Supervisory Professional References * Must complete Drug Screen and ...

Wesley Medical Center

SLP - School

Roseburg, OR · On-site

$2.3K/wk

Supervisory Professional References * Must complete Drug Screen and Background Screen Submit your resume and experience the Prime difference or call 866-991-0900 for more details. By applying to this ...

Wesley Medical Center

OT - School

Roseburg, OR · On-site

$2.2K/wk

Supervisory Professional References * Must complete Drug Screen and Background Screen Submit your resume and experience the Prime difference or call 866-991-0900 for more details. By applying to this ...

Aviva Health

Patient Services Representative I

Roseburg, OR · On-site

$16.75 - $21.50/hr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... call volume permits. * Other reasonable related duties as assigned by supervisor or manager.

Aviva Health

Patient Services Representative I

Roseburg, OR · On-site

$16.75 - $21.50/hr

Act as a liaison for the patients and the Health Center: * Direct calls to other departments as ... call volume permits. * Other reasonable related duties as assigned by supervisor or manager.

MyFlorida

Electronic Technician II - Statewide

OR · On-site

$43K - $47K/yr

Prepares reports, maintains custody and control of supervised inmates, participates in departmental ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

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All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Remote, OR

Call Center Supervisor information

See Remote, OR salary details

$29.5K

$63.8K

$109.4K

How much do call center supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for call center supervisor in Remote, OR is $63,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $74,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

In the US, call center supervisors typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves team management or specialized skills.

How much does a call center supervisor make?

The average salary for a call center supervisor in Florida is approximately $45,000 to $60,000 per year, depending on experience, company size, and location. Supervisors often oversee teams, handle customer service issues, and may require leadership skills and familiarity with call center software.
What are popular job titles related to Call Center Supervisor jobs in Remote, OR? For Call Center Supervisor jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Call Center Supervisor jobs in Remote, OR look for? The top searched job categories for Call Center Supervisor jobs in Remote, OR are:
What cities near Remote, OR are hiring for Call Center Supervisor jobs? Cities near Remote, OR with the most Call Center Supervisor job openings:
Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Remote, OR as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $63,771 per year, or $30.7 per hour.

Call Center Representative

Real Soft Inc

Miami, FL • Remote

$14 - $15/hr

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Pay Rate : $15/Hr

REMOTE

Qualifications:

Submit your top 5 candidates!!!

***NEW MANDATORY REQUIREMENT: When submitting your candidate's resume, please be sure to upload the candidates' speed test results, device specifications and a photograph of ethernet cord and headset***

INTERVIEWS ARE NOW CONDUCTED VIA A ZOOM CALL WITH CAMERAS ON. Please have candidate confirm they can join the call via a zoom link, with a functioning webcam so we can see the applicant. Link will be shared with candidate via email once they confirm date and time for interview.

This is a fully remote position. We are open to review resumes from applicants located in these markets: AL, FL, GA, IN, KY, MS, OH, and TX. We are expanding it due to the fact that we will be offering mostly 3rd shifts ending as late as 2am, so PST/MST time zones are welcome to apply.

Physical Demands:

• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

•Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

- Call center experience required.

- Excellent communication skills.

- Intermediate knowledge of computer applications.

- Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.

Candidates can be selected to work any 8hr shifts that can start as early as 12:30pm EST or ending as late as 2:00am EST. Possible shifts: 12:30-9:00pm, 1:30pm-10:00pm, 3:30pm-12:00am and 5:30pm-2:00am. Please note: Candidates cannot choose their work schedule, but they will be able to provide a shift preference during their interview. They must be available to work on the 2nd and 3rd shift and at least one day of the weekend.

Responsibilities:

Candidates are required to provide their own equipment for this role.

Training is conducted with cameras on, so a webcam is required during the first 2 weeks.

Candidates must demonstrate they can maintain a productive, interruption-free remote work environment.

All Candidates must have:

Internet Service (cannot connect via WIFI) - Must have modem connection - Must be hardwired to computer via ethernet cable. AGENTS CANNOT TAKE CALLS USING WI-FI CONNECTION.

Core i3 with 8GB of RAM or higher

Candidate must have a minimum of 30mbps upload and 40mbps download. Run internet speed test at www.speedtest.net

Candidate must have a minimum of Windows 10 on computer.

Must have modem connection - Must be hardwired to your computer via ethernet cable.

Home computer, monitor and headset that will allow agent to answer calls. Must allow ADT required software to be uploaded to their computer,and have USB headset that is CxOne/NICE compatible for incoming customer interactions.

The below metrics are implemented and monitored:

Schedule Adherence - At least 94% of work attendance

Aftercall Work (ACW) Average - Less than 4 seconds

Call Accuracy - Auditing to ensure script is being followed and correct actions are being taken during calls

Company Description

Incorporated in 1991, Real Soft Inc. (RSI) is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. Our persistent focus has been on forging strong relationships through service excellence and cost containment for customers.
Address:
125 Village Blvd
Forrestal Village, Suite 200
Princeton, NJ 08540