Virtual Call Center Jobs in Remote, OR (NOW HIRING)

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. 

We are seeking performance-driven, proven, ambitious, and competitive sales and access professionals who are willing to put forth discretionary effort to go the extra mile.  

This is your opportunity to join Inizio Engage and represent a top biotechnology company!   

Why You’ll Love Working Here 

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially: 

• Competitive pay that recognizes your experience, expertise, and impact 

• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave 

• Company-paid holidays so you can rest, recharge, and focus on what matters most 

• Recognition programs, contests, and awards that celebrate your contributions 

• Continuous growth opportunities through learning, leadership development, and career advancement support 

• A collaborative culture where your ideas are valued and your work makes a difference 

We’re also proud to be recognized for creating an exceptional employee experience: 

• Best Place to Work in BioPharma — 2022, 2023, 2025 

• Certified Great Place to Work® — 2021, 2023, 2025, 2026 

Learn more: https://www.greatplacetowork.com/certified-company/7003732 

What will you be doing?   

• Supporting field teams in the execution of strategic plans and campaigns. 

• Support ongoing brand initiatives including transition from retail to specialty pharmacy partners, broadening brand awareness by fulfilling basic office needs that reinforce product acquisition within healthcare settings. 

•  Engage with Healthcare Professionals in the support of product access points  and management of client materials within assigned territories, including marketing campaigns and patient support materials. 

• Establish phone presence; commanding & disarming, ability to create rapport, network, build, and maintain productive business relationships.  

• Adhere to new therapeutic areas and channels of business and adapt to organizational change.  

• Leverage and use customer networks, resources and tools via phone/web to expand connectivity, reach and interest across stakeholders.  

• Verify and complete required data entry including details of the target’s responses, notes and any follow-through actions in accordance with policies and procedures set by the client.  

• Maintain call productivity and metrics, which are required by Inizio Engage and the client.  

• Manage daily call activity to optimize time and maximize the achievement of objectives.  

• Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a “call plan” objective.  

• Demonstrate thorough knowledge of the Client’s products and ensure clear, concise and accurate communication of product information and benefits of specialty pharmacy network with target audiences using proper terminology.  

• Successfully complete the Client’s product training (self-study, testing, field work and classroom training at the Client’s site or electronically) and meet training expectations set by the Client in order to proceed to servicing the Client’s customers within the parameters of the program.  

• Effectively and timely communicate with the Virtual Sales Manager, Field Regional Sales Manager, and Field counterparts (as appropriate) on project’s progress.  

• Execute sales strategies in compliance with Federal Healthcare Program requirements, FDA’s promotional regulations, and Client policy. 

What do you need for this position?   

• Bachelor’s degree or equivalent experience  

• 2+ year of pharmaceutical or B2B sales experience  

• Previous virtual/contact center sales experience required 

• Strong technical acumen 

• Strong work ethic, ability to build rapport quickly  

• Positive attitude, adaptable to new situations  

• Is open to and actively solicits feedback on performance and skill development  

The base pay range for this position is $53K – $98K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs. 

About Inizio Engage 

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. 

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.