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Retail Call Center Jobs in Remote, OR (NOW HIRING)

Driveline

Master Merchandiser

Winston, OR · On-site

$15.30/hr

Retail Merchandisers Needed! Earn $15.30 / hour - Flexible Hours and Workdays â€" Make Your Own ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Master Merchandiser

Port Orford, OR · On-site

$15.30/hr

Retail Merchandisers Needed! Earn $15.30 / hour - Flexible Hours and Workdays â€" Make Your Own ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

O'Reilly Auto Parts

Parts Specialist

Winston, OR · On-site

$17.50 - $23.75/hr

Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

O'Reilly Auto Parts

Parts Specialist

Roseburg, OR · On-site

$18.25 - $24.50/hr

Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail ... the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

All JobsRetail Call Center JobsRetail Call Center Jobs in Remote, OR

Retail Call Center information

See Remote, OR salary details

$10

$16

$22

How much do retail call center jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for retail call center in Remote, OR is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the main challenges faced by employees working in a retail call center, and how can they be overcome?

Retail call center employees often encounter high call volumes, diverse customer personalities, and the need to resolve issues quickly while maintaining excellent service. Managing stress and staying motivated can be challenging, especially during peak retail seasons. Building strong communication skills, practicing patience, and utilizing available support resources—such as team leads and knowledge bases—are key to overcoming these challenges. Additionally, most retail call centers foster a collaborative environment, allowing team members to share tips and support each other in delivering quality customer experiences.

What are the key skills and qualifications needed to thrive as a Retail Call Center Representative, and why are they important?

To thrive as a Retail Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and order processing platforms is essential. Active listening, patience, and effective communication are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and contribute to the overall success of the retail business.

What is a retail call center?

A retail call center is a centralized office where customer service representatives handle inquiries, orders, complaints, and support requests related to retail products or services. These call centers assist customers over the phone, via email, or through online chat, providing information about products, helping with returns or exchanges, and resolving issues. Retail call centers are essential for enhancing customer satisfaction and supporting the overall shopping experience, whether for brick-and-mortar stores or online retailers.

What is the difference between Retail Call Center vs Customer Service Representative?

AspectRetail Call CenterCustomer Service Representative
CredentialsHigh school diploma; some roles may require sales or communication certificationsHigh school diploma; customer service training often provided
Work EnvironmentCall center setting, often in a corporate office or remoteIn-store or call center, interacting directly with customers or via phone
Industry UsageRetail companies, e-commerce, telecommunicationRetail stores, service providers, hospitality
Job FocusHandling customer inquiries, sales, order processing over callsAssisting customers, resolving issues, providing product info

The Retail Call Center and Customer Service Representative roles both involve assisting customers, but the call center position primarily handles inquiries and sales over the phone in a call center environment, while Customer Service Representatives may work in-store or via phone, focusing on direct customer support. Both roles require strong communication skills and similar credentials, but their work settings and specific duties differ.

What are popular job titles related to Retail Call Center jobs in Remote, OR? For Retail Call Center jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Retail Call Center jobs in Remote, OR look for? The top searched job categories for Retail Call Center jobs in Remote, OR are:
Retail Call Center jobs near you
Master Merchandiser

Master Merchandiser

Driveline

Winston, OR • On-site

$15.30/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Driveline Retail Merchandising rating

4.5

Company rating: 4.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

436th of 451 rated business services

Job description

Job Description
Retail Merchandisers Needed! Earn $15.30 / hour - Flexible Hours and Workdays â€" Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on business and project needs.
Come join our Team! Driveline is looking for great employees to join our national retail merchandising team providing high-quality retail services to the largest retailers in the United States. If you are looking for something different, with very flexible hours and workdays as well as plenty of hours available and like to see the results of your work right away, we may have the job for you.
Driveline is an industry-leading retail services company with over 10,000 team members which provides a real opportunity for advancement both financially and professionally. We are a management-owned company with old-fashioned values that understands the needs of our customers as well as our field teams. Our success is driven by our strong field team, and we are growing quickly as a result. We will provide the tools and training you need to excel and expand your career opportunities.
What it takes:
The ability to work independently visiting various retail locations within 25 miles of your home. Activities vary each day and include auditing products, counting inventory, setting new fixtures and displays, setting products and shelves to new layouts, moving shelves and fixtures, stocking products, and placing shelf labels are just a few of the critical tasks performed as part of this job. If you learn quickly, have a positive attitude, and have great attention to detail, this job is for you.
What it requires:
The ability to work independently and as part of a team, lift to 30 pounds and bend, stoop and stand for long periods of time is needed. Access to reliable transportation is a must. Smartphone access for reporting and photo capture is required. This position reports to one of our local district managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get hung up and need assistance in-store.
What we offer:
Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll advance program, and the opportunity to advance your career with our strong internal promotion program.
As a Driveline team member, you may be eligible for these benefits:
  • Telemedicine
  • Dental Insurance
  • Vision Insurance
  • Prescription Drug Discounts
  • Rain Instant Pay
  • Employee discounts
  • 401K program
  • Health insurance (waiting period and eligibility criteria apply)
    If you or someone you know would be a good fit for the Driveline family, apply now!

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