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Broker Support Jobs (NOW HIRING)

We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system ...

Support brokers with acquiring insurance products outside of our bind online platform Billing & Policy Servicing * Process billing updates and policy changes * Support Payment changes / bill payoff ...

Broker Support

Plano, TX · On-site

$35K - $47K/yr

Description: The ideal candidate will have at least 3 years of experience as a Loan Officer, Loan Officer Assistant, Loan Processor, or Account Manager in the non-QM space. Bilingual English and ...

Broker Support

Plano, TX

$35K - $47K/yr

Description The ideal candidate will have at least 3 years of experience as a Loan Officer, Loan Officer Assistant, Loan Processor, or Account Manager in the non-QM space. Bilingual English and ...

Broker Support

Plano, TX · On-site

$35K - $47K/yr

The ideal candidate will have at least 3 years of experience as a Loan Officer, Loan Officer Assistant, Loan Processor, or Account Manager in the non-QM space. Bilingual English and Spanish are ...

Our Associate Brokers broker and supervise a portion of a Broker's book of business, and support renewal and new business development. * Broker and supervise a portion of a Broker's book of business ...

Our Associate Brokers broker and supervise a portion of a Broker's book of business, and support renewal and new business development. Responsibilities * Broker and supervise a portion of a Broker ...

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Broker Support information

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$11

$18

$26

How much do broker support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for broker support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the broker support position, and why are they important?

To thrive as a Broker Support, you need strong organizational skills, attention to detail, and an understanding of financial or insurance products, often backed by relevant industry certifications or experience. Familiarity with CRM software, document management systems, and quoting platforms is beneficial in this role. Excellent communication, problem-solving ability, and a proactive customer service mindset set top performers apart. These skills ensure accurate processing, seamless support for brokers, and a positive experience for clients and partners.

What are the typical daily responsibilities of a broker support professional?

A Broker Support professional typically manages administrative tasks such as preparing quotes, processing applications, and maintaining client records to support the sales process. You’ll regularly communicate with brokers, underwriters, and clients to resolve queries, ensure documentation is complete, and facilitate smooth transactions. The role often involves juggling multiple priorities and working closely with sales teams to meet deadlines. This collaborative environment provides valuable exposure and opportunities to learn about new products, regulations, and career paths within the financial or insurance sectors.

Is being a broker support a high paying job?

Broker support roles typically offer moderate salaries that can increase with experience, certifications, and the complexity of the support tasks. While not usually among the highest-paying jobs, they can provide steady income and opportunities for advancement within financial or brokerage firms.

What is a broker support?

A Broker Support job involves assisting brokers with administrative tasks, client management, and operational support to ensure smooth transactions. Responsibilities may include processing paperwork, handling inquiries, maintaining records, and coordinating with internal departments. Strong organizational skills and attention to detail are essential in this role. Broker Support professionals help improve efficiency and client satisfaction by streamlining processes.

More about Broker Support jobs
What cities are hiring for Broker Support jobs? Cities with the most Broker Support job openings:
What are the most commonly searched types of Broker Support jobs? The most popular types of Broker Support jobs are:
What states have the most Broker Support jobs? States with the most job openings for Broker Support jobs include:
Infographic showing various Broker Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Broker Support Specialist

Cake Mortgage Corp

Chatsworth, CA • On-site

$26 - $29/hr

Full-time

Posted 23 days ago


Job description

CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience with innovative programs, streamlined processes, and a commitment to speed and precision. As we grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments.
We are seeking a Broker Support Specialist to provide operational support to brokers while assisting with mortgage disclosures, appraisal coordination, and loan file accuracy. This entry-level role is ideal for someone with mortgage operations experience who enjoys working in a fast-paced environment and delivering excellent customer service.
The Broker Support Specialist serves as a resource for brokers and internal teams by answering questions, coordinating appraisal activities, preparing and reviewing disclosures, and ensuring loan files remain compliant with company and regulatory requirements.
Key Responsibilities
  • Respond to broker inquiries regarding loan submissions, system access, and company processes.
  • Assist brokers with documentation requirements and loan status updates.
  • Provide basic training and guidance on company systems, products, and procedures.
  • Escalate complex issues to management when appropriate.
  • Work closely with Loan Officers, Account Managers, Processing, and Compliance to resolve portal disclosure-related issues.
  • Assist ordering and monitoring appraisals through approved appraisal management companies (AMCs).
  • Track appraisal status and communicate updates to brokers and internal staff.
  • Coordinate with appraisers and AMCs to help ensure timely completion.
  • Assist with resolving routine appraisal issues and documentation requests.
  • Review loan files for accuracy and completeness.
  • Update and maintain loan information within Encompass.
  • Maintain organized electronic loan documentation.
  • Assist with operational reporting and tracking.
  • Support special projects and process improvement initiatives.

Requirements
  • 1+ years in sales/mortgage industry.
  • Tech-savvy with knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook).
  • Knowledge of Encompass preferred.
  • Ability to stay organized while working on multiple projects and tasks.
  • Experience with answering/screening calls and appointment scheduling.
  • Exemplify professionalism and business etiquette.
  • Excellent interpersonal and communication skills.
  • Demonstrated ability to effectively train others and communicate clear, concise instructions.

Why Join CAKE Mortgage?
  • Be part of a fast-growing company changing the game in Non-QM
  • Competitive compensation and performance-based bonuses
  • Collaborative and entrepreneurial culture
  • Opportunities for career advancement and innovation

Cake Mortgage does not tolerate discrimination of any type. Cake Mortgage offers equal employment opportunity to all qualified persons without regard to race, age, color, religion, sex/gender, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, or any other considerations made unlawful by Federal, State, or Local law. Cake Mortgage provides eligible and qualified employees with opportunities to advance. Cake Mortgage is an at will employer. Cake Mortgage is committed to providing employees with a work environment free of discrimination and harassment.
Salary Description
$26.00 to $29.00