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Broker Support Specialist Jobs (NOW HIRING)

theLender

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Mortgage Broker Support Supervisor (REMOTE)

Lake Forest, CA · Remote

$70K - $75K/yr

Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and accurate processing of broker packages and recertifications * Review and approve due diligence ...

theLender

Be Seen First

Mortgage Broker Support Supervisor (REMOTE)

Lake Forest, CA · Remote

$70K - $75K/yr

Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and accurate processing of broker packages and recertifications * Review and approve due diligence ...

StoneX

Operations Support Specialist

Chicago, IL · Hybrid

$60K - $70K/yr

Position Purpose: We're looking for a detail-oriented Operations Support Specialist to join our ... Coordinate communication between brokers, clients, and internal teams * Support documentation ...

StoneX Group

Operations Support Specialist

Chicago, IL · On-site

$60K - $70K/yr

Position Purpose: We're looking for a detail-oriented Operations Support Specialist to join our ... Coordinate communication between brokers, clients, and internal teams * Support documentation ...

StoneX Group

Operations Support Specialist

Chicago, IL · Hybrid

$60K - $70K/yr

Position Purpose: We're looking for a detail-oriented Operations Support Specialist to join our ... Coordinate communication between brokers, clients, and internal teams * Support documentation ...

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How much do broker support specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for broker support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a broker support specialist?

Broker Support Specialists are professionals who assist brokers by providing administrative, technical, and customer service support. They help process applications, resolve client and broker inquiries, manage documentation, and ensure compliance with industry regulations. Their role is crucial in streamlining operations, improving broker efficiency, and maintaining strong relationships between brokers and their clients. By handling the day-to-day operational tasks, they enable brokers to focus on client acquisition and retention.

How does a broker support specialist collaborate with brokers and other internal teams on a daily basis?

As a Broker Support Specialist, you will regularly interact with brokers to address their inquiries, assist with application processing, and provide updates on case status. You’ll also coordinate with internal departments such as underwriting, sales, and customer service to resolve issues and ensure a smooth workflow. Effective communication and attention to detail are crucial, as you’ll often need to clarify requirements, gather documentation, and relay information between multiple parties. This collaborative environment helps ensure brokers receive the support they need while maintaining high service standards for clients.

What are the key skills and qualifications needed to thrive as a broker support specialist, and why are they important?

A Broker Support Specialist needs a solid understanding of financial products, customer service practices, and administrative procedures, often backed by experience in finance or insurance. Familiarity with CRM software, brokerage management systems, and document processing tools is commonly required. Strong attention to detail, organizational skills, and effective communication help build trust with brokers and resolve issues efficiently. These competencies are vital for ensuring smooth brokerage operations, regulatory compliance, and high broker satisfaction.

What is the difference between Broker Support Specialist vs Insurance Customer Service Representative?

AspectBroker Support SpecialistInsurance Customer Service Representative
Required CredentialsHigh school diploma; industry certifications beneficialHigh school diploma; insurance licenses may be preferred
Work EnvironmentOffice-based, supporting brokers and agentsCall centers or office settings, assisting policyholders
Employer & Industry UsageInsurance agencies, brokerage firmsInsurance companies, agencies
Common Search & ComparisonFocuses on supporting brokers with administrative and technical tasksCenters on assisting policyholders with inquiries and policy management

While both roles support the insurance industry, Broker Support Specialists primarily assist brokers and agents with administrative and technical tasks, whereas Insurance Customer Service Representatives focus on helping policyholders with their insurance needs. The roles differ in their target audiences and daily responsibilities but share similar industry credentials and work environments.

More about Broker Support Specialist jobs

What are the most commonly searched types of Broker Support Specialist jobs?

The most popular types of Broker Support Specialist jobs are:

What states have the most Broker Support Specialist jobs?

States with the most job openings for Broker Support Specialist jobs include:

What job categories do people searching Broker Support Specialist jobs look for?

The top searched job categories for Broker Support Specialist jobs are:

Broker Support Specialist jobs near you
Infographic showing various Broker Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Broker Support Specialist

Huntington Beach, CA • Hybrid

Clever Care Health Plan
Insurance Services • 11 - 50 employees
Learn more about Clever Care Health Planexternal

$25 - $29/hr

Full-time

Medical, Life

Posted 2 days ago

New

Job description

This position operates on a hybrid work schedule. This position will require 3 days onsite at the Monrovia or Huntington Beach office. 

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.   

Who Are We?  

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values. 

Why Join Us?  

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

The Broker Support Specialist supports the day-to-day broker channel service and growth strategy by providing support to Clever Care’s independent broker partners, agencies, and field marketing organizations. The Broker Support Specialist is responsible for building and maintaining a positive and professional relationship with Clever Care’s contracted General Agencies (GA) and their contracted Agents

Functions & Job Responsibilities

  • Broker Support Specialist will assist appointed independent agents and agencies in contracting/onboarding, commission related questions, commission payment status, enrollment verification and status, provider look-up, in/out of network search, RTS (ready to sell) support, Evolve portal support, enrollment kits ordering, promo item orders, ancillary vendor info advise, Supplemental benefits support, web enrollment support, benefits support.
  • Work with our independent broker partners, agencies, field marketing organizations, by developing and distributing educational and informational materials and coordinating product and policy communications which allow them sell more, earn more, and support CCHP’s on-going growth and success.
  • Assist the Broker channel in positioning our sales staff, insurance agents, and agencies for quick growth by creating presentations, templated materials, and other resource tools in collaboration with the Sales Trainer and Marketing Team.
  • Work with both internal Sales team and/or external brokers on assigned projects.
  • General Office & Clerical/Administrative Work.
  • Virtual Event Coordination, scheduling, and support for training purposes
  • Other duties as assigned.
Qualifications

Education and Experience:

  • High school diploma or GED required. Bachelor's degree preferred
  • Two (2) to three (3) years’ experience providing customer service support.
  • Two (2) years of health care industry experience preferred.
  • Broker Support experience a plus
  • Valid California Medicare Sales Life/Health Insurance license required or must be willing to obtain a state health/life insurance license within 90 days of hire

Skills:

  • Bilingual in Korean, Cantonese, Mandarin, Vietnamese, or Spanish.
  • Analytical and detail oriented
  • Ability to organize, multitask and problem solve.
  • Positive interpersonal skills, including excellent written and verbal communication skills.
  • Technology proficiency includes comfort with MS Office (Excel, Word, PowerPoint, SharePoint), MS Teams, Zoom, Adobe Pro, etc.

Wage Range: $25.00 to $29.00

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

  • Must be able to travel when needed or required.
  • Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (notetaking)
  • Ability to sit for extended periods; stand, sit, reach, bend, lift to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and the public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. 

  

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency. 

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