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Broker Support Jobs in Ohio (NOW HIRING)

Sargento

Director Sales - Kroger

Cincinnati, OH

The role provides direct leadership to a team of 2 sales and category management professionals and broker support, provides appropriate training, coaching and succession planning across each area of ...

Mohr Partners

Associate Broker

Cleveland, OH

... support presentations. * Participate in Brokerage weekly and monthly sales meetings to update ... colleagues on new business efforts, market trends, prospect information and market information.

TWORLD

Business Advisor / Broker

Canton, OH · On-site

From business brokerage to mergers and acquisitions or franchising; we are the business sale ... While you will operate as an entrepreneur, the firm will provide a multitude of support functions ...

Sargento

Director Sales - Kroger

Cincinnati, OH

The role provides direct leadership to a team of 2 sales and category management professionals and broker support, provides appropriate training, coaching and succession planning across each area of ...

The Edelson Agency

Hiring Remote Insurance Brokers

Akron, OH · On-site +1

$70K - $90K/yr

... Broker to help clients find the right insurance coverage. Responsibilities include assessing client needs, recommending policies, managing applications, and providing ongoing support with claims and ...

The Edelson Agency

Hiring Remote Insurance Brokers

Akron, OH · On-site +1

$70K - $90K/yr

... Broker to help clients find the right insurance coverage. Responsibilities include assessing client needs, recommending policies, managing applications, and providing ongoing support with claims and ...

Navigate Power & Verde Solutions

$50K - $250K/yr

Commercial Energy Broker Department: Sales Employment Type: Contract Location: Remote - Columbus ... Marketing & Customer Support Access professional materials, training, and an established support ...

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How much do broker support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for broker support in Ohio is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is a broker support?

A Broker Support job involves assisting brokers with administrative tasks, client management, and operational support to ensure smooth transactions. Responsibilities may include processing paperwork, handling inquiries, maintaining records, and coordinating with internal departments. Strong organizational skills and attention to detail are essential in this role. Broker Support professionals help improve efficiency and client satisfaction by streamlining processes.

What are the typical daily responsibilities of a broker support professional?

A Broker Support professional typically manages administrative tasks such as preparing quotes, processing applications, and maintaining client records to support the sales process. You’ll regularly communicate with brokers, underwriters, and clients to resolve queries, ensure documentation is complete, and facilitate smooth transactions. The role often involves juggling multiple priorities and working closely with sales teams to meet deadlines. This collaborative environment provides valuable exposure and opportunities to learn about new products, regulations, and career paths within the financial or insurance sectors.

What are the key skills and qualifications needed to thrive in the broker support position, and why are they important?

To thrive as a Broker Support, you need strong organizational skills, attention to detail, and an understanding of financial or insurance products, often backed by relevant industry certifications or experience. Familiarity with CRM software, document management systems, and quoting platforms is beneficial in this role. Excellent communication, problem-solving ability, and a proactive customer service mindset set top performers apart. These skills ensure accurate processing, seamless support for brokers, and a positive experience for clients and partners.

Do broker support make good money?

Broker support roles typically offer moderate salaries that can increase with experience, certifications, and the size of the company. While some positions may provide competitive pay, earnings often depend on the industry, location, and individual performance, with opportunities for bonuses or commissions in certain environments.

What are popular job titles related to Broker Support jobs in Ohio?

For Broker Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Broker Support jobs in Ohio look for?

The top searched job categories for Broker Support jobs in Ohio are:

Broker Support jobs near you
Infographic showing various Broker Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,764 per year, or $17.7 per hour.

Sales Support Coordinator-Small Group

Cleveland, OH • On-site

Medical Mutual of Ohio

8.6

Company rating: 8.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

94th of 315 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Medical Mutual of Ohioexternal

$20 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Medical Mutual employees must submit their applications through MySource.
Note: This is a hybrid position located in Brooklyn, OH, with a three-day per week onsite requirement.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Sales Support Coordinator-Small Group
Job Summary:
Provides sales and underwriting administrative support to internal sales staff, brokers, and other internal and external areas, for new accounts in the small group (1-50 sized) market segment.
Responsibilities:
  • Processes prescreen in conjunction with medical underwriting and prepare quotes for small group prospects.
  • Reviews sold groups files for completeness and compliance with underwriting regulations and process installation guidelines, prepares account worksheets, and follows group to completion.
  • Creates new group account profiles and opportunity records and maintains and updates changes to Customer Relationship Management (CRM) system records.
  • Responds to small group broker support calls and emails on general underwriting inquiries, status, and other administrative inquiries
  • Processes transfer paperwork for existing groups transferring between channels at renewal, utilizing similar process to new sold group installation
  • Stays current on product and process changes, industry trends and governmental regulatory changes. Participates in staff meetings and webinars.
  • Performs other duties as assigned.

Senior Sales Support Coordinator-Small Group
Job Summary:
Provides sales and underwriting administrative support to internal sales staff, brokers, and other internal and external areas, for new accounts in the small group (1-50 sized) market segment. Responds to escalated or more complex issues, trains and assists more junior level staff, and participates in special projects as needed.
Responsibilities:
  • Processes prescreen in conjunction with medical underwriting and prepare quotes for small group prospects. Processes more complex special strategy quoting initiatives.
  • Reviews routine to complex sold groups files for completeness and compliance with underwriting regulations and process installation guidelines, prepares account worksheets, and follows group to completion.
  • Creates new group account profiles and opportunity records and maintains and updates changes to Customer Relationship Management (CRM) system records.
  • Responds to small group broker support calls and emails on general underwriting inquiries, status, and other administrative inquiries. Resolves escalated or complex issues and provides backup in manager's absence.
  • Processes routine to complex transfer paperwork for existing groups transferring between channels at renewal, utilizing similar process to new sold group installation
  • Develops and maintains process and procedures guidelines. Orients, trains and assists more junior level staff. Helps plan and lead team meetings.
  • Participates in special projects and sales initiatives and/or continuous improvement teams.
  • Stays current on product and process changes, industry trends and governmental regulatory changes and shares information with staff. Participates in staff meetings and webinars.
  • Performs other duties as assigned.

Qualifications:
Sales Support Coordinator-Small Group
  • Associate degree in business or healthcare administration, marketing/communications or related field.
  • Equivalent combination of education and experience directly related to the role may substitute for a degree.
  • 3 years sales support and/or customer service experience, preferably in health insurance and/or working with insurance brokers.
  • Familiarity with insurance products and/or sales and service operations processes.
  • Intermediate Microsoft Office (Outlook, Word, Excel) skills.
  • Basic proficiency with CRM systems.

Senior Sales Support Coordinator-Small Group
  • Associate degree in business or healthcare administration, marketing/communications or related field.
  • Equivalent combination of education and experience directly related to the role may substitute for a degree.
  • 5 years of progressive sales support and/or customer service experience in health insurance or related industry.
  • Knowledge of health insurance products and/or sales and service operations processes (underwriting, stop loss, benefit plan design, funding, and related government regulations).
  • Intermediate Microsoft Office (Outlook, Word, Excel) skills.
  • Intermediate proficiency with CRM systems.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
1#LI-SC1 #LI-HYBRID
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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