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Broker Support Jobs in Ohio (NOW HIRING)

We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system ...

Support brokers with acquiring insurance products outside of our bind online platform Billing & Policy Servicing * Process billing updates and policy changes * Support Payment changes / bill payoff ...

The role provides direct leadership to a team of 2 sales and category management professionals and broker support, provides appropriate training, coaching and succession planning across each area of ...

The role provides direct leadership to a team of 2 sales and category management professionals and broker support, provides appropriate training, coaching and succession planning across each area of ...

... support presentations. * Participate in Brokerage weekly and monthly sales meetings to update ... colleagues on new business efforts, market trends, prospect information and market information.

From business brokerage to mergers and acquisitions or franchising; we are the business sale ... While you will operate as an entrepreneur, the firm will provide a multitude of support functions ...

The role provides direct leadership to a team of 2 sales and category management professionals and broker support, provides appropriate training, coaching and succession planning across each area of ...

Hiring Remote Insurance Brokers

Akron, OH · On-site +1

$70K - $90K/yr

... Broker to help clients find the right insurance coverage. Responsibilities include assessing client needs, recommending policies, managing applications, and providing ongoing support with claims and ...

By combining brokerage support with practical technology, 4Leaf Services helps professionals stay focused on serving customers and building momentum. As an Independent Freight Agent, you will play an ...

$50K - $250K/yr

Commercial Energy Broker Department: Sales Employment Type: Contract Location: Remote - Columbus ... Marketing & Customer Support Access professional materials, training, and an established support ...

Senior Broker

Cleveland, OH · On-site

$65K - $98K/yr

Senior Broker Time Type: Full Time Summary As a Senior Broker at DSV, you will be responsible for ... Provide guidance and support to other members of the team as required Educational background / Work ...

Senior Broker Time Type: Full Time Summary As a Senior Broker at DSV, you will be responsible for ... Provide guidance and support to other members of the team as required Educational background / Work ...

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Showing results 1-20

Broker Support information

See Ohio salary details

$11

$17

$24

How much do broker support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for broker support in Ohio is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the broker support position, and why are they important?

To thrive as a Broker Support, you need strong organizational skills, attention to detail, and an understanding of financial or insurance products, often backed by relevant industry certifications or experience. Familiarity with CRM software, document management systems, and quoting platforms is beneficial in this role. Excellent communication, problem-solving ability, and a proactive customer service mindset set top performers apart. These skills ensure accurate processing, seamless support for brokers, and a positive experience for clients and partners.

What are the typical daily responsibilities of a broker support professional?

A Broker Support professional typically manages administrative tasks such as preparing quotes, processing applications, and maintaining client records to support the sales process. You’ll regularly communicate with brokers, underwriters, and clients to resolve queries, ensure documentation is complete, and facilitate smooth transactions. The role often involves juggling multiple priorities and working closely with sales teams to meet deadlines. This collaborative environment provides valuable exposure and opportunities to learn about new products, regulations, and career paths within the financial or insurance sectors.

Is being a broker support a high paying job?

Broker support roles typically offer moderate salaries that can increase with experience, certifications, and the complexity of the support tasks. While not usually among the highest-paying jobs, they can provide steady income and opportunities for advancement within financial or brokerage firms.

What is a broker support?

A Broker Support job involves assisting brokers with administrative tasks, client management, and operational support to ensure smooth transactions. Responsibilities may include processing paperwork, handling inquiries, maintaining records, and coordinating with internal departments. Strong organizational skills and attention to detail are essential in this role. Broker Support professionals help improve efficiency and client satisfaction by streamlining processes.

Infographic showing various Broker Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,764 per year, or $17.7 per hour.

Broker Support Specialist

Authentic

Dayton, OH • On-site

$65K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago


Job description

Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks. We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business.
Quoting & Coverage Support
  • Assist partners with quote generation within the platform
  • Provide insurance support and guidance to our agent partners
  • Support brokers with acquiring insurance products outside of our bind online platform

Billing & Policy Servicing
  • Process billing updates and policy changes
  • Support Payment changes / bill payoff requests, endorsements and pending cancellation notifications
  • Follow escalation tracks to sales & underwriting teams

Technical Assistance
  • Provide platform support related to: Billing access & system accessibility
  • Troubleshooting general system issues

Agent Onboarding
  • Develop proactive resources for agent partners to quickly adopt our insurance technology
  • Create training materials and step by step guidance to help understand system navigation

Qualifications
  • 2+ years experience in insurance operations, account servicing, sales support, or customer support
  • Excellent written and verbal communication skills
  • Highly organized with strong attention to detail
  • Ability to triage requests and exercise judgment on escalation
  • Comfortable working cross-functionally with Sales, Claims, and Operations
  • P&C Insurance license (or willingness to obtain)

Salary: $65,000.00
Our (FTE) benefits
  • Competitive salary, equity, and role trajectory
  • Comprehensive health benefits for you and your family
  • 401(k) plan with company match
  • Unlimited PTO
  • Paid parental leave

About Authentic
Authentic builds the infrastructure that program insurance runs on. We partner with leading brokerages to design and manage custom insurance programs, backed by A and A- rated carriers operating nationwide. Brokers bring the data and distribution. We bring everything else: the technology, the capacity, and the underwriting expertise to stand up specialized programs at speed and build them to last. We're a Series A company backed by top investors, including FirstMark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We've grown over 15x in the past year with a massive market opportunity ahead.
Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and different perspectives and experiences make us stronger as a team. We're proud of the supportive and inclusive workplace we're building together and are always working to make it even better.