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On Call Broker Support Jobs (NOW HIRING)

Be available for on-call duties (evenings/weekends on a rotating basis) * Ensure proper invoicing ... Access to Luxaviations worldwide fleet and resources to support your success * A dynamic and ...

Be available for on-call duties (evenings/weekends on a rotating basis) * Ensure proper invoicing ... Access to Luxaviations worldwide fleet and resources to support your success * A dynamic and ...

Broker Sales Assistant

Cypress, TX

$16.25 - $21.50/hr

... support to the broker sales team, including order scheduling, daily order delivery confirmation ... some on-call responsibilities during nights and weekends. Moffitt Services offers competitive ...

... on-call rotation for after-hours and weekend support Proactively communicate issues, trends, and ... in IT support; Financial Services/Brokerage experience preferred Strong troubleshooting ...

Production Support Engineer

Westlake, TX

$40.25 - $52.50/hr

Job Requirements * 8+ years of experience in Production support and on call handling 24/7 ... Brokerage back-office systems knowledge would be a plus * Experience in building and deploying CI ...

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On Call Broker Support information

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How much do on call broker support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for on call broker support in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Broker Support jobs? The most popular types of Broker Support jobs are:

Extended Coverage Representative in Chattanooga , TN

Covenant Transport

Chattanooga, TN • On-site

$45K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

*The schedule for this role is: 1 Sat-Mon 0700-1900*
The Extended Coverage Representative supports customers by ensuring the efficient movement of inventory through proactive after-hours logistics support. This role is responsible for managing existing customer accounts, negotiating rates based on market conditions, identifying and resolving shipment issues, and maintaining strong service execution during non-standard business hours.
Responsibilities
  • Proactive and diligent execution of on-time tracking and tracing for all shipments in transit.
  • Disseminate relevant and accurate tracking updates to internal team members.
  • Maintain internal and external systems with current shipment details.
  • Communicate load requirements to drivers and carriers to ensure successful execution.
  • ⁠Provide proactive communication when delays or service risks arise.
  • Respond to customer and carrier inquiries regarding shipment status.
  • Conduct driver check calls throughout the shipment lifecycle.
  • Ensure all load-related data is accurately captured and stored.
  • Track location, dwell time, and utilization for trailer pool customers.
  • Assist Afterhours Capacity Management with carrier compliance onboarding.
  • Provide support in securing replacement carrier capacity in the event of a carrier fall-off.
  • Collaborate with the Extended Coverage Manager and On-Call Broker Support to support high-volume carrier capacity securement efforts.
  • Communicate customer-approved rates when soliciting additional freight opportunities.
  • Demonstrate working knowledge of rating and pricing tools to support accurate rate communication.
  • Cross train within the Extended Coverage team.
Knowledge, Skills, and Abilities
  • Ability to perform effectively in a fast-paced, high-pressure environment.
  • Strong multitasking and prioritization skills.
  • Ability to follow verbal and written instructions with accuracy.
  • Ability to work independently and collaboratively.
  • Demonstrated negotiation skills.
  • Efficient understanding of Microsoft Office (Outlook, Word and Excel).
  • Have a good understanding of geography and interstate system in the United States.
  • Be able to calculate transit and understand time zones.
  • Ability to balance competing priorities across multiple systems.
Education/Experience
  • Bachelor's degree in supply chain management, business or similar field required. 1 year of relevant work experience may be substituted for each year of education required.
  • Prior customer service or logistics experience highly desired.
Competitive Compensation
We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure-ensuring your compensation is fair, motivating, and aligned with your growth.
  • Pay Range: $45,007.59-$69,574.81
  • Pay Grade: 7
  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:
  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance
Time to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer
Culture-Driven Perks
We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
  • Pet Insurance: To protect your furry family members
Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor