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Bdc Service Representative Jobs (NOW HIRING)

As a BDC Representative, you'll play a key role in turning opportunities into appointments--and ... Coordinate and confirm sales and service appointments * Utilize lead management tools to track ...

As a BDC Representative, you'll play a key role in turning opportunities into appointments-and ... Coordinate and confirm sales and service appointments * Utilize lead management tools to track ...

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants ...

BDC Service

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

Grieco Mazda of Delray Beach is looking for professional, positive, motivated Service BDC Representative. If you are a self-motivated person with aspirations for success, a Service BDC Representative ...

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants ...

BDC Service Agent Location: Oakes KIA Schedule: Full-Time | Monday-Friday with rotating Saturdays 8 ... We're proud to represent a brand that is known for its culture, its commitment to service, and its ...

BDC Service Agent

Duluth, GA

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the lives of our team members and customers every day. We seek an energetic, customer-focused BDC Service ...

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the lives of our team members and customers every day. We seek an energetic, customer-focused BDC Service ...

BDC Service Agent Location: Oakes KIA Schedule: Full-Time | Monday-Friday with rotating Saturdays 8 ... We're proud to represent a brand that is known for its culture, its commitment to service, and its ...

BDC Service Agent Location: Oakes KIA Schedule: Full-Time | Monday-Friday with rotating Saturdays 8 ... We're proud to represent a brand that is known for its culture, its commitment to service, and its ...

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Bdc Service Representative information

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How much do bdc service representative jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for bdc service representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How do BDC agents get paid?

BDC Service Representatives are typically paid through a combination of base salary and performance-based commissions or bonuses. Compensation often depends on metrics such as appointment setting, lead generation, and customer follow-up, with some roles offering incentives for meeting sales or service goals.

What are BDC Service Representatives?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What does a service BDC rep do?

A service BDC (Business Development Center) representative handles customer inquiries related to vehicle service appointments, maintains communication with customers, and schedules service visits. They often use CRM tools to manage leads and ensure customer satisfaction while supporting the service department’s operational goals.

What are the key skills and qualifications needed to thrive as a BDC Service Representative, and why are they important?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What job makes $10,000 a month without a degree?

A Bdc Service Representative typically does not earn $10,000 a month without a degree, as this role usually offers moderate salaries. High-paying jobs that can reach this level often involve sales, entrepreneurship, or specialized trades, but they generally require experience, skills, or certifications rather than formal degrees. Achieving such income without a degree is uncommon and usually depends on performance and industry demand.

How much does service BDC make?

A BDC Service Representative typically earns an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and dealership size. Many positions also include performance-based bonuses and commissions related to lead conversions and customer satisfaction. Compensation can vary based on the dealership's policies and the individual's skills in communication and sales tools like CRM systems.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.
More about Bdc Service Representative jobs
What cities are hiring for Bdc Service Representative jobs? Cities with the most Bdc Service Representative job openings:
What states have the most Bdc Service Representative jobs? States with the most job openings for Bdc Service Representative jobs include:
What job categories do people searching Bdc Service Representative jobs look for? The top searched job categories for Bdc Service Representative jobs are:
Infographic showing various Bdc Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 15% As Needed, 2% Full Time, 1% Temporary, 80% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.
BDC Service Representative

BDC Service Representative

Elgin Hyundai

Bartlett, IL

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


Job description

Business Development Coordinator (BDC)

Bob Loquercio Auto Group | Award-Winning Team

Are you driven, people-focused, and ready to grow your career in the automotive industry?
Bob Loquercio Auto Group is looking for a motivated, high-energy Business Development Coordinator (BDC) to join our team!

This is your opportunity to be the first point of contact for our customers, helping create exceptional experiences while driving dealership success. If you thrive in a fast-paced environment and love connecting with people, this role is for you.


What You’ll Do:

As a BDC Representative, you’ll play a key role in turning opportunities into appointments—and appointments into sales.

  • Respond quickly and professionally to internet inquiries and inbound leads
  • Engage customers via phone, text, and email to build relationships and set appointments
  • Follow proven scripts and workflows to deliver a consistent, high-quality experience
  • Accurately input and manage customer data within CRM systems
  • Coordinate and confirm sales and service appointments
  • Utilize lead management tools to track, nurture, and convert opportunities
  • Maintain detailed records and complete reports in a timely manner
  • Deliver a top-tier customer experience with honesty, integrity, and professionalism
What We Offer:

We believe in taking care of our team just as much as our customers:

  • Medical, Dental & Vision Insurance
  • 401(k) with company support
  • Basic Life Insurance
  • Accident & Critical Illness Coverage
  • Employee Discounts on Vehicles, Parts & Service
  • Flexible Scheduling Options
  • Strong Work-Life Balance
  • Career Growth & Advancement Opportunities within BL Auto Group
What We’re Looking For:
  • Experience in a sales-driven, customer-focused, or call center environment
  • Comfortable handling high-volume inbound & outbound communication
  • Strong organizational skills with attention to detail
  • Ability to learn and understand automotive sales and service operations
  • Tech-savvy with CRM systems and digital communication tools
  • Knowledge of social media and online engagement is a plus
  • A self-starter mindset with the drive to hit goals and grow your career