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Bdc Service Representative Jobs (NOW HIRING)

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL

$15 - $20/hr

We are currently seeking a Bilingual Service BDC Representative to support our high-volume service department by assisting customers, scheduling appointments, and creating an outstanding customer ...

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL

$15 - $20/hr

Bilingual Service BDC Representative Build Your Career with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to ...

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL · On-site

$15 - $20/hr

Bilingual Service BDC Representative Build Your Career with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to ...

Moran Chevrolet

$13.75 - $18.25/hr

Moran Chevrolet in Clinton Township is seeking a BDC representative with excellent phone skills and email proficiency to work within our service repair department. We are one of the largest General ...

Ron Carter Ford

BDC Service

Houston, TX

$14.25 - $19/hr

Description We are hiring BDC Representatives for our fast paced and high-volume dealership ... You will be sending emails, making service calls, and setting appointments for our service ...

Car Guys Inc.

BDC Representative

Rockford, MI

$18 - $20/hr

BDC Rep / Call Center Rep -- CarGuys Inc. (InOffice) If You Can Own a Phone Call, You'll Own This ... Providing updates, followups, and service checkins * Acting as the friendly, confident voice of ...

ZT Auto

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information ...

ZT Automotive

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills ... You will be sending emails, making service calls, and setting appointments for our service ...

ZT Automotive

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants ...

ZT Auto

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants ...

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Bdc Service Representative information

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How much do bdc service representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for bdc service representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.
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Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in the United States as of July 2026, with employment types broken down into 3% Internship, 24% As Needed, 30% Full Time, 1% Part Time, 41% Temporary, and 1% Summer. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

BDC Service Representative

Autobahn Imports LP

Fort Worth, TX • On-site

Full-time

Retirement, PTO

Posted 5 days ago

Job description

BDC Service Representative

Our Mission: Setting the new standard of excellence in the dealership experience.

Our Vision: We believe our greatest impact isn't what we sell-- it's how we make people feel every step of the way.

At Autobahn, we are more than a dealership group — we are a premier luxury automotive destination representing some of the most recognized and respected brands in the world, including Porsche, Land Rover, BMW, Cadillac, Volvo, MINI, and Volkswagen.


As a family-owned organization with a long history of success, we are committed to elevating the client’s experience while investing deeply in the people who make it possible. We are seeking polished, driven professionals who are passionate about luxury hospitality, relationship-building, and delivering an exceptional ownership experience.


Our culture is built on three guiding principles:


Connections, Not Transactions
Relationships are our lifeblood; we just happen to sell cars.


Expertise in Motion
Technology is ever-evolving; our knowledge of cars sets the pace.


Trust Through Transparency
Never taken, always earned; integrity is non-negotiable.


Autobahn is continuing to grow with a visionary expansion already underway, including a projected 75-acre luxury automotive campus opening in 2028. This state-of-the-art destination will redefine the automotive retail experience in North Texas and create unmatched career opportunities for high-performing professionals who want to grow with an elite organization.

We believe exceptional teammates create exceptional client experiences. That’s why we offer one of the best work-life balance opportunities in the automotive industry along with a highly rewarding compensation structure and premium benefits, including competitive PTO, 401(k) with company match, recognition programs, anniversary bonuses, lease payment assistance, and career advancement opportunities.

Position Overview: As a BDC Service Representative, you are driven to ensure all client needs are handled in a timely and professional manner. You are friendly and have a passion for communication, organization, and delivering a seamless experience. You are a humbly confident teammate with an eagerness to learn and help your team grow.

Responsibilities:

  • Providing introductory information to perspective and existing service clients
  • Scheduling and confirming service appointments
  • Following up with clients to ensure satisfaction and retention
  • Handling inbound and outbound calls, emails service inquiries
  • Determining the most effective way to address clients' needs and concerns
  • Communicating with service advisors and internal teams to support workflow
  • Tracking appointments and clients' interactions in CRM system
  • Escalating concerns when necessary to ensure timely resolutions

Qualifications:

  • Multitasking and organizational skills
  • Excellent communication skills, written and verbal
  • Patience, compassion and empathy
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver’s license
  • Willing to submit and pass a pre-employment drug screen

Join a dealership group where luxury, performance, and opportunity come together. Build your future with Autobahn.