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Bdc Service Representative Jobs (NOW HIRING)

Reeder Chevrolet

BDC Service Representative

Knoxville, TN · On-site

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Toyota South Atlanta

BDC Service Representative

Morrow, GA · On-site

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

RUSNAK

BDC Service Representative

Arcadia, CA · On-site

$18/hr

Our BDC Department in Arcadia is seeking a BDC Service Representative. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the ...

RUSNAK

BDC Service Representative

Arcadia, CA · On-site

$15.50 - $20.75/hr

Our BDC Department in Arcadia is seeking a BDC Service Representative. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the ...

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL · On-site

$15 - $20/hr

Bilingual Service BDC Representative Build Your Career with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to ...

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL · On-site

$15 - $20/hr

Bilingual Service BDC Representative Build Your Career with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to ...

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL · On-site

$15 - $20/hr

We are currently seeking a Bilingual Service BDC Representative to support our high-volume service department by assisting customers, scheduling appointments, and creating an outstanding customer ...

Ron Carter Ford

BDC Service

Houston, TX

$14.25 - $19/hr

Description We are hiring BDC Representatives for our fast paced and high-volume dealership ... You will be sending emails, making service calls, and setting appointments for our service ...

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

BDC Rep / Call Center Rep -- CarGuys Inc. (InOffice) If You Can Own a Phone Call, You'll Own This ... Providing updates, followups, and service checkins * Acting as the friendly, confident voice of ...

ZT Auto

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information ...

ZT Automotive

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills ... You will be sending emails, making service calls, and setting appointments for our service ...

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Bdc Service Representative information

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How much do bdc service representative jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for bdc service representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How do BDC agents get paid?

BDC Service Representatives are typically paid through a combination of base salary and performance-based commissions or bonuses. Compensation often depends on metrics such as appointment setting, lead generation, and customer follow-up, with some roles offering incentives for meeting sales or service goals.

What are BDC Service Representatives?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What does a service BDC rep do?

A service BDC (Business Development Center) representative handles customer inquiries related to vehicle service appointments, maintains communication with customers, and schedules service visits. They often use CRM tools to manage leads and ensure customer satisfaction while supporting the service department’s operational goals.

What are the key skills and qualifications needed to thrive as a BDC Service Representative, and why are they important?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What job makes $10,000 a month without a degree?

A Bdc Service Representative typically does not earn $10,000 a month without a degree, as this role usually offers moderate salaries. High-paying jobs that can reach this level often involve sales, entrepreneurship, or specialized trades, but they generally require experience, skills, or certifications rather than formal degrees. Achieving such income without a degree is uncommon and usually depends on performance and industry demand.

How much does service BDC make?

A BDC Service Representative typically earns an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and dealership size. Many positions also include performance-based bonuses and commissions related to lead conversions and customer satisfaction. Compensation can vary based on the dealership's policies and the individual's skills in communication and sales tools like CRM systems.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.
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Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 15% As Needed, 2% Full Time, 1% Temporary, 80% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.
BDC Service Representative

BDC Service Representative

Reeder Chevrolet

Knoxville, TN • On-site

$12.75 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

BDC Service Representative
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
We're looking for a friendly and organized BDC Service Representative to join our team. In this role, you'll be the first point of contact for our service department - helping customers book appointments, answering questions, and ensuring they have a great experience from start to finish.
Responsibilities:
  • Answer incoming service calls and make follow-up calls.
  • Respond to internet service lead requests.
  • Schedule and confirm appointments for vehicle service.
  • Follow-up after service completion to ensure customer satisfaction.
  • Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM system.
  • Work closely with service advisors to pass along important customer details.
  • Comply with all company policies, procedures and safety standards.
  • Other duties as assigned.

Qualifications:
  • Excellent communication and customer service skills.
  • Professional, well-groomed personal appearance.
  • Basic understanding of vehicle service is helpful.
  • Ability to multitask and stay organized in a fast-paced setting.
  • Familiar with computers and CRM software.
  • Valid driver's license and clean driving record.

We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Employee Discounts on Parts and Service Repairs
  • Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.

Apply