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Bdc Service Representative Jobs in Texas (NOW HIRING)

Ron Carter Ford

BDC Service

Houston, TX

$14.25 - $19/hr

Description We are hiring BDC Representatives for our fast paced and high-volume dealership ... You will be sending emails, making service calls, and setting appointments for our service ...

ZT Auto

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information ...

ZT Automotive

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills ... You will be sending emails, making service calls, and setting appointments for our service ...

Sonic Automotive

BDC Service -Vernon Ford

Vernon, TX · On-site

$38K - $42K/yr

Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have ... Salary:$18.5 per hour (The BDC Agent position has as pay scale consisting of the following. Wages ...

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$40K/yr

... service team. Success in this role will be demonstrated by the number of leads that convert to ... Work in close proximity with other Sales BDC Representatives in a team based environment.

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

In the role of a BDC representative, you will drive growth by developing and nurturing business ... service team. Success in this role will be demonstrated by the number of leads that convert to ...

Sames Mcallen Ford

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

Description In the role of a BDC representative, you will drive growth by developing and nurturing ... service team. Success in this role will be demonstrated by the number of leads that convert to ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Pharr, TX · On-site

$12.25 - $16.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Brownsville, TX · On-site

$12 - $15.75/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Pharr, TX · On-site

$12.25 - $16.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Pharr, TX

$12.25 - $16.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Brownsville, TX · On-site

$13 - $17.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Brownsville, TX · On-site

$12 - $15.75/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

SERVICE BDC REPRESENTATIVE

Pharr, TX · On-site

$13 - $17.75/hr

SERVICE BDC REPRESENTATIVE Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle ...

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Bdc Service Representative information

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.

What are popular job titles related to Bdc Service Representative jobs in Texas?

For Bdc Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Bdc Service Representative jobs in Texas look for?

The top searched job categories for Bdc Service Representative jobs in Texas are:

Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

BDC Service Representative

Autobahn Imports LP

Fort Worth, TX • On-site

$17 - $19/hr

Full-time

Retirement, PTO

Posted 27 days ago

Job description

BDC SERVICE REPRESENTATIVE

Our Mission: Fostering a people-focused culture by developing career paths for everyone to succeed and creating seamless automotive solutions that make things easy for our teams and clients.

Autobahn is a family-owned company with a long history of success and commitment to making our communities better. We are looking for passionate individuals from all backgrounds who align with our core values to help grow our brand by delivering exceptional service experiences. We invest in the growth and development of our team members so they can drive their own career paths with a focus on promoting from within. Come join the Autobahn team!

Here at Autobahn, we believe that engaged teammates are the best way to deliver an effortless service experience for our clients. We offer a great work-life balance with the best hours in the business, industry leading PTO, 401k match, recognition programs, anniversary bonuses, lease payment assistance, and many more. It’s time for you to love what you do!

As a BDC SERVICE REPRESENTATIVE, you are driven to ensure all client needs are handled in a timely and professional manner. You are friendly and have a passion for communication, organization, and delivering a seamless experience. You are a humbly confident teammate with an eagerness to learn and help your team grow.

As a BDC SERVICE REPRESENTATIVE with Autobahn, you will be responsible for:

Providing introductory information to prospective and existing service clients
Scheduling and confirming service appointments
Following up with clients to ensure satisfaction and retention
Handling inbound and outbound calls, emails, and service inquiries
Determining the most effective way to address client needs and concerns
Communicating with service advisors and internal teams to support workflow
Tracking appointments and client interactions in CRM systems
Escalating concerns when necessary to ensure timely resolution

Qualifications:

Multitasking and organizational skills
Excellent communication skills, both written and verbal
Patience, compassion and empathy
Professional, well-groomed personal appearance
Clean driving record & valid driver’s license
Willing to submit and pass pre-employment background check and drug screen

Our Values: Connections Not Transactions | Expertise in Motion | Trust Through Transparency

Equal Opportunity Employer


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