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Bdc Service Representative Jobs in Texas (NOW HIRING)

Ron Carter Ford

BDC Service

Houston, TX

$14.25 - $19/hr

Description We are hiring BDC Representatives for our fast paced and high-volume dealership ... You will be sending emails, making service calls, and setting appointments for our service ...

ZT Auto

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information ...

ZT Automotive

BDC Service

Houston, TX · On-site

$14.25 - $19/hr

We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills ... You will be sending emails, making service calls, and setting appointments for our service ...

Sonic Automotive

BDC Service -Vernon Ford

Vernon, TX · On-site

$38K - $42K/yr

Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have ... Salary:$18.5 per hour (The BDC Agent position has as pay scale consisting of the following. Wages ...

Sonic Automotive

BDC Service -Vernon Ford

Vernon, TX · On-site

$38K - $42K/yr

Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have ... Salary:$18.5 per hour (The BDC Agent position has as pay scale consisting of the following. Wages ...

Sonic Automotive

BDC Service -Vernon Ford

Vernon, TX

Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have ... Salary:$18.5 per hour (The BDC Agent position has as pay scale consisting of the following. Wages ...

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$40K/yr

... service team. Success in this role will be demonstrated by the number of leads that convert to ... Work in close proximity with other Sales BDC Representatives in a team based environment.

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

In the role of a BDC representative, you will drive growth by developing and nurturing business ... service team. Success in this role will be demonstrated by the number of leads that convert to ...

Sames Mcallen Ford

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

Description In the role of a BDC representative, you will drive growth by developing and nurturing ... service team. Success in this role will be demonstrated by the number of leads that convert to ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Pharr, TX · On-site

$12.25 - $16.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Pharr, TX

$12.25 - $16.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Pharr, TX

$12.25 - $16.25/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Brownsville, TX · On-site

$12 - $15.75/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

SERVICE BDC REPRESENTATIVE

Pharr, TX · On-site

$13 - $17.75/hr

SERVICE BDC REPRESENTATIVE Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle ...

Charlie Clark Auto Group

BDC REPRESENTATIVE

Brownsville, TX · On-site

$12 - $15.75/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Charlie Clark Auto Group

BDC REPresentative

Laredo, TX · On-site

$12.75 - $17/hr

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

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Bdc Service Representative information

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.
What are popular job titles related to Bdc Service Representative jobs in Texas? For Bdc Service Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Bdc Service Representative jobs in Texas look for? The top searched job categories for Bdc Service Representative jobs in Texas are:
Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

BDC Service Representative

Autobahn Imports LP

Fort Worth, TX • On-site

Full-time

Retirement, PTO

Posted 5 days ago

Job description

BDC Service Representative

Our Mission: Setting the new standard of excellence in the dealership experience.

Our Vision: We believe our greatest impact isn't what we sell-- it's how we make people feel every step of the way.

At Autobahn, we are more than a dealership group — we are a premier luxury automotive destination representing some of the most recognized and respected brands in the world, including Porsche, Land Rover, BMW, Cadillac, Volvo, MINI, and Volkswagen.


As a family-owned organization with a long history of success, we are committed to elevating the client’s experience while investing deeply in the people who make it possible. We are seeking polished, driven professionals who are passionate about luxury hospitality, relationship-building, and delivering an exceptional ownership experience.


Our culture is built on three guiding principles:


Connections, Not Transactions
Relationships are our lifeblood; we just happen to sell cars.


Expertise in Motion
Technology is ever-evolving; our knowledge of cars sets the pace.


Trust Through Transparency
Never taken, always earned; integrity is non-negotiable.


Autobahn is continuing to grow with a visionary expansion already underway, including a projected 75-acre luxury automotive campus opening in 2028. This state-of-the-art destination will redefine the automotive retail experience in North Texas and create unmatched career opportunities for high-performing professionals who want to grow with an elite organization.

We believe exceptional teammates create exceptional client experiences. That’s why we offer one of the best work-life balance opportunities in the automotive industry along with a highly rewarding compensation structure and premium benefits, including competitive PTO, 401(k) with company match, recognition programs, anniversary bonuses, lease payment assistance, and career advancement opportunities.

Position Overview: As a BDC Service Representative, you are driven to ensure all client needs are handled in a timely and professional manner. You are friendly and have a passion for communication, organization, and delivering a seamless experience. You are a humbly confident teammate with an eagerness to learn and help your team grow.

Responsibilities:

  • Providing introductory information to perspective and existing service clients
  • Scheduling and confirming service appointments
  • Following up with clients to ensure satisfaction and retention
  • Handling inbound and outbound calls, emails service inquiries
  • Determining the most effective way to address clients' needs and concerns
  • Communicating with service advisors and internal teams to support workflow
  • Tracking appointments and clients' interactions in CRM system
  • Escalating concerns when necessary to ensure timely resolutions

Qualifications:

  • Multitasking and organizational skills
  • Excellent communication skills, written and verbal
  • Patience, compassion and empathy
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver’s license
  • Willing to submit and pass a pre-employment drug screen

Join a dealership group where luxury, performance, and opportunity come together. Build your future with Autobahn.