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Bdc Service Representative Jobs (NOW HIRING)

Reeder Chevrolet

BDC Service Representative

Knoxville, TN

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Southern Motors

BDC Service Representative

Savannah, GA

$14 - $18.50/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Southern Motors

BDC Service Representative

Savannah, GA · On-site

$14 - $18.50/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Southern Motors

BDC Service Representative

Savannah, GA · On-site

$14 - $18.75/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Southern Motors

BDC Service Representative

Savannah, GA

$14 - $18.75/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

New

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

New

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

New

Reeder Chevrolet

BDC Service Representative

Knoxville, TN

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

New

Toyota South Atlanta

BDC Service Representative

Morrow, GA · On-site

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

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How much do bdc service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for bdc service representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Service Representative, and why are they important?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.

What are BDC Service Representatives?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.
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Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.
BDC Service Representative

BDC Service Representative

Reeder Chevrolet

Knoxville, TN

$12.75 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

BDC Service Representative

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. 

Job Summary

We’re looking for a friendly and organized BDC Service Representative to join our team.  In this role, you’ll be the first point of contact for our service department – helping customers book appointments, answering questions, and ensuring they have a great experience from start to finish.

Responsibilities:

  • Answer incoming service calls and make follow-up calls.
  • Respond to internet service lead requests.
  • Schedule and confirm appointments for vehicle service.
  • Follow-up after service completion to ensure customer satisfaction.
  • Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM system.
  • Work closely with service advisors to pass along important customer details.
  • Comply with all company policies, procedures and safety standards.
  • Other duties as assigned.

Qualifications:

  • Excellent communication and customer service skills.
  • Professional, well-groomed personal appearance.
  • Basic understanding of vehicle service is helpful.
  • Ability to multitask and stay organized in a fast-paced setting.
  • Familiar with computers and CRM software.
  • Valid driver’s license and clean driving record.


We offer best in class industry benefits:

  • Competitive pay 
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Employee Discounts on Parts and Service Repairs
  • Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply.  We are an equal opportunity employer and a drug-free workplace.


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