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Bdc Service Representative Jobs (NOW HIRING)

Southern Motors

BDC Service Representative

Savannah, GA · On-site

$14 - $18.50/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Southern Motors

BDC Service Representative

Savannah, GA · On-site

$14 - $18.50/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Elgin Toyota

BDC Service Representative

Streamwood, IL

$14.75 - $19.75/hr

BDC Service Representative Drive Your Career Forward with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is seeking a motivated, customer-focused, and self-driven individual to join ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Elgin Toyota

BDC Service Representative

Streamwood, IL · On-site

$14.75 - $19.75/hr

BDC Service Representative Drive Your Career Forward with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is seeking a motivated, customer-focused, and self-driven individual to join ...

Elgin Toyota

BDC Service Representative

Streamwood, IL · On-site

$14.75 - $19.75/hr

BDC Service Representative Drive Your Career Forward with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is seeking a motivated, customer-focused, and self-driven individual to join ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN · On-site

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Southern Motors

BDC Service Representative

Savannah, GA

$14 - $18.75/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Southern Motors

BDC Service Representative

Savannah, GA

$14 - $18.75/hr

BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN · On-site

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

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Bdc Service Representative information

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How much do bdc service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for bdc service representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.
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Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

BDC Service Representative

Southern Motors

Savannah, GA • On-site

$14 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

BDC Service Representative

Southern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you’ll be the voice of our dealership — helping customers schedule service appointments, answering inquiries, and ensuring every interaction delivers the high level of care we’re known for.

What You’ll Do
  • Greet and assist customers with professionalism, enthusiasm, and empathy — by phone, text, email, or in person
  • Schedule and confirm daily service appointments
  • Handle inbound service calls, leads, and recall manifests
  • Follow up on missed or inactive appointments to re-engage customers
  • Log and address customer satisfaction (CSI) calls and concerns
  • Research and resolve scheduling or communication errors
  • Stay connected across multiple platforms including DriveCentric, X-Time, Podium, and email
  • Maintain daily goals for calls, tasks, and follow-ups
  • Adhere to company policies and compliance standards

What We’re Looking For

  • Previous experience in customer service, call center, or automotive BDC preferred
  • Excellent communication and multitasking skills
  • Organized, detail-oriented, and comfortable using multiple software tools
  • Positive attitude and a commitment to customer satisfaction
Benefits
  • Health, Dental & Vision Insurance – eligible after 60 days
  • Company-paid and voluntary Life & AD&D Insurance
  • Short- and long-term Disability Coverage options
  • Voluntary Accident, Critical Illness & Hospital Indemnity plans
  • 401(k) with company match after 1 year (up to 4%)
About Southern Motors

At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding customer care. Our team is built on respect, teamwork, and a passion for all things automotive. We believe in creating a supportive environment where employees can grow their skills and build lasting careers.

Southern Motors is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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