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Bdc Service Representative Jobs in Ohio (NOW HIRING)

Coughlin Automotive

BDC Service Scheduler

Columbus, OH · On-site

$17/hr

As one of Central Ohio's fastest-growing automotive groups, Coughlin Automotive proudly represents ... What You'll DoSchedule service appointments for customers across our dealership networkCommunicate ...

Chevrolet Of Troy

BDC Representative

Troy, OH

$13.75 - $18.25/hr

Service BDC Representative Chevrolet of Troy is seeking a motivated and customer-focused Service Business Development Center (BDC) Representative to join our team. Responsibilities: * Make outbound ...

Chevrolet Of Troy

BDC Representative

Troy, OH · On-site

$13.75 - $18.25/hr

Service BDC Representative Chevrolet of Troy is seeking a motivated and customer-focused Service Business Development Center (BDC) Representative to join our team. Responsibilities: * Make outbound ...

Chevrolet Of Troy

BDC Representative

Troy, OH · On-site

$13.75 - $18.25/hr

Service BDC Representative Chevrolet of Troy is seeking a motivated and customer-focused Service Business Development Center (BDC) Representative to join our team. Responsibilities: * Make outbound ...

Coughlin Automotive

BDC Service Scheduler

Columbus, OH · On-site

$17/hr

As one of Central Ohio's fastest-growing automotive groups, Coughlin Automotive proudly represents ... Schedule service appointments for customers across our dealership network * Communicate with ...

Ferris Automall

BDC Agent

New Philadelphia, OH

$14 - $18.50/hr

Conduct sales department service tours * Stay informed about new products, features, accessories, etc., and their benefits to customers * Attend product and sales training as requested by BDC

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Conduct sales department service tours * Stay informed about new products, features, accessories, etc., and their benefits to customers * Attend product and sales training as requested by BDC

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Conduct sales department service tours * Stay informed about new products, features, accessories, etc., and their benefits to customers * Attend product and sales training as requested by BDC

Performance Columbus

Automotive Service BDC Agent

Columbus, OH · On-site

$14 - $18.75/hr

As our sociable and helpful Service BDC Agent , you will identify and secure new leads while also maintaining positive and collaborative relationships with existing customers. In this role, you will ...

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All JobsBdc Service Representative JobsBdc Service Representative Jobs in Ohio

Bdc Service Representative information

See Ohio salary details

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$17

$28

How much do bdc service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bdc service representative in Ohio is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.

What are popular job titles related to Bdc Service Representative jobs in Ohio?

For Bdc Service Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Bdc Service Representative jobs in Ohio look for?

The top searched job categories for Bdc Service Representative jobs in Ohio are:

Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,723 per year, or $17.2 per hour.

BDC Service Scheduler

Coughlin Automotive

Columbus, OH • On-site

$17/hr

Full-time

Dental, Vision, PTO

Re-posted 7 days ago

Job description

Coughlin Automotive is looking for a motivated and customer-focused Service Scheduler to join our growing team. In this role, you'll help customers maintain their vehicles by scheduling service appointments through inbound and outbound calls, text messages, and email communications for our 17 Central Ohio locations.As one of Central Ohio's fastest-growing automotive groups, Coughlin Automotive proudly represents 13 brands, including Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hyundai, Jeep, Kia, Nissan, Ram, and Toyota. With 17 locations across Newark, Pataskala, Circleville, Heath, Chillicothe, Lancaster, Dublin, Lewis Center, and Marysville, we are committed to delivering an exceptional customer experience through our award-winning sales and service teams.What You'll DoSchedule service appointments for customers across our dealership networkCommunicate with customers via phone, text, and emailFollow up with customers regarding recommended maintenance and service needsHelp drive service department growth through proactive outreachProvide outstanding customer service and supportWhat We OfferCompetitive compensation$17.00/hour plus a $1.00/hour attendance bonusMedical, Dental, and Vision InsuranceCompany-matched 401(k)Short-Term and Long-Term Disability InsuranceLife InsurancePaid vacation and holidaysEmployee discountsCareer growth and advancement opportunitiesIf you're a strong communicator who enjoys helping customers and thrives in a fast-paced environment, we'd love to hear from you.Apply today and start your career with Coughlin Automotive!
Job Posted by ApplicantPro