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Bdc Service Representative Jobs in Ohio (NOW HIRING)

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and ... Previous experience in customer service is a plus Benefits: At Mark Sweeney Buick GMC, we offer ...

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and ... Previous experience in customer service is a plus Benefits: At Mark Sweeney Buick GMC, we offer ...

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and ... Previous experience in customer service is a plus Benefits: At Mark Sweeney Buick GMC, we offer ...

Tim Lally Chevrolet

BDC Representative

Warrensville Heights, OH · On-site

$14.25 - $18.75/hr

Answer customer calls and establish follows-up with sales or service appointments. * Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. * Provide customers ...

Tim Lally Chevrolet

BDC Representative

Warrensville Heights, OH · On-site

$14.50 - $19.50/hr

Answer customer calls and establish follows-up with sales or service appointments. * Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. * Provide customers ...

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Bdc Service Representative information

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How much do bdc service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bdc service representative in Ohio is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.

What are popular job titles related to Bdc Service Representative jobs in Ohio?

For Bdc Service Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Bdc Service Representative jobs in Ohio look for?

The top searched job categories for Bdc Service Representative jobs in Ohio are:

Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,723 per year, or $17.2 per hour.

BDC Sales Rep/Customer Service

Coughlin Automotive

Columbus, OH • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Business Development Center Representative
Full-Time | Commission + Bonuses | $55,000-$75,000 Annual Income Potential
Position Summary
Are you driven, outgoing, and love talking to people? Do you thrive in a fast-paced, goal-oriented environment where every conversation matters? As a BDC Sales Representative, you'll be the spark that turns customer interest into showroom visits. You'll connect with potential buyers through calls, texts, emails, and online inquiries, building excitement, creating relationships, and setting appointments that fuel our sales success. If you enjoy winning, growing, and being rewarded for your results, this role is for you!
What You'll Do:
You'll be responsible for contacting customers via phone, email, and text to set appointments for our sales team, including:
  • Internet inquiries
  • Incoming phone leads ("Phone Ups")
  • Customers who recently visited the dealership
  • Follow-up on previous leads

What We're Looking For:
  • Excellent phone and communication skills
  • Attention to detail; goal-oriented and results-driven
  • Positive, "can-do" attitude with a willingness to learn
  • Ability to communicate professionally via text and email
  • High energy and enthusiasm

What We Offer:
  • One of the most competitive and lucrative pay plans in the industry
  • Commission + bonus structure with $55k-$75k income potential
  • Medical, Dental, Vision & more (after eligibility period)
  • Paid vacation and additional benefits
  • Employee discounts on parts and labor
  • Ongoing training and advancement opportunities

Requirements:
  • Valid driver's license
  • Must pass a background check

Coughlin Automotive is an Equal Opportunity Employer and a Drug-Free Workplace. Ready to get your foot off the brake? Apply today!
Job Type: Full-Time

Apply