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Bdc Manager Jobs in Ohio (NOW HIRING)

Mike Bass Ford

BDC Manager

Sheffield Village, OH · On-site

Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for ...

Mike Bass Ford

BDC Manager

Sheffield Village, OH

Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for ...

Mike Bass Ford

BDC Manager

Elyria, OH · On-site

Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM * Complete phone calls as assigned by ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM * Complete phone calls as assigned by ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM * Complete phone calls as assigned by ...

REINEKE FAMILY DEALERSHIPS INC

BDC Manager

Findlay, OH · On-site

The Business Development Center manager contributes to the success of the dealership by supporting the sales and service departments through the activities of the call center. This position creates a ...

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Bdc Manager information

See Ohio salary details

$18.1K

$65.8K

$109.8K

How much do bdc manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for bdc manager in Ohio is $65,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $81,300.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Ohio?

The most popular types of Bdc jobs in Ohio are:

What are popular job titles related to Bdc Manager jobs in Ohio?

For Bdc Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Ohio look for?

The top searched job categories for Bdc Manager jobs in Ohio are:

What cities in Ohio are hiring for Bdc Manager jobs?

Cities in Ohio with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,782 per year, or $31.6 per hour.

BDC Manager

Mike Bass Ford

Sheffield Village, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Internet Director / BDC Manager

About the Job

Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for 40+ years, Mike Bass Ford-Mazda has been a sales volume leader for the Ford and Mazda brands. Our decades of leadership and success stems from our talented and tenured team. 

Our Internet Department is essential to our continued success, and we need an individual that is highly skilled, polished, professional, enthusiastic, and determined to succeed in a fast-paced environment.

This is an excellent opportunity for the right candidate. Candidates must possess excellent communication skills and have a strong team-oriented work ethic. Whether you are searching for a new opportunity or the next opportunity in automotive, we offer an opportunity for growth and a long-term career.

We look forward to speaking with you!

Job Responsibilities

  • Manage all aspects of BDC department and the staffing of team members.
  • Develop and implement the group’s lead process, including email templates and phone scripts.
  • Oversight to the response of leads and ensuring proper and professional follow-up.
  • Manage digital technologies used for lead generation/handling (i.e., digital retailing and chat).
  • Be the group’s champion for our CRM and equity mining tools.
  • Assist with the creation and tracking of performance for sales and marketing efforts.
  • Assist with managing digital marketing tools and strategies.

Job Requirements

  • Previous automotive sales and/or management experience is highly preferred.
  • Excellent verbal/written communication, phone skills, and presentation skills are a must.
  • Must have a valid Ohio license, with a clean motor vehicle record, and ability to pass a background check

Dealership Benefits:

  • Very competitive compensation
  • Medical, dental, and vision plans offered
  • 401(k) retirement plan
  • Life insurance
  • Vehicle purchase discounts
  • Paid holidays and PTO
  • Continuing education and training

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