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Bdc Service Representative Jobs in Texas (NOW HIRING)

Charlie Clark Auto Group

BDC REP

Stanton, TX · On-site

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Joe Myers Toyota

Service BDC Representative

Houston, TX

$14.25 - $19/hr

The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer's service experience. A successful candidates will have ability to ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer's service experience. A successful candidates will have ability to ...

West Houston Auto Group

Be Seen First

Automotive Service BDC Representative

Houston, TX · On-site

$15 - $17/hr

We have an immediate opening for an Automotive Service BDC Rep for our service department in our brand new state of the art facility! There has never been a better time to advance your career in the ...

Charlie Clark Auto Group

BDC REP

Stanton, TX · On-site

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer's service experience. A successful candidates will have ability to ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer's service experience. A successful candidates will have ability to ...

Joe Myers Toyota

Service BDC Representative

Houston, TX

$14.25 - $19/hr

The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer's service experience. A successful candidates will have ability to ...

Charlie Clark Auto Group

BDC REP

Stanton, TX · On-site

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

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Bdc Service Representative information

What is a BDC Service Representative?

BDC Service Representatives (Business Development Center Service Representatives) are professionals who work in automotive dealerships or service centers. Their main role is to handle inbound and outbound calls, schedule service appointments, follow up with customers, and support the service department by ensuring customer satisfaction. They act as a bridge between customers and the service department, often using customer relationship management (CRM) systems to track communication and appointments. Strong communication skills, attention to detail, and customer service abilities are crucial for success in this role.

What skills and qualifications are needed to thrive as a BDC Service Representative?

To thrive as a BDC Service Representative, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and telephone systems is typically required. Excellent communication, active listening, and problem-solving abilities help build rapport with clients and effectively address their needs. These skills and qualifications are essential for maximizing appointment rates, enhancing customer satisfaction, and supporting dealership service operations.

What are the typical challenges faced by a BDC Service Representative, and how can they be overcome?

BDC Service Representatives often encounter challenges such as handling high call volumes, managing multiple customer inquiries simultaneously, and meeting appointment-setting targets. To overcome these challenges, strong organizational skills, effective communication, and proficiency with CRM software are essential. Additionally, staying updated on service offerings and maintaining a positive attitude when dealing with difficult customers can help ensure success in this fast-paced environment. Training and support from experienced team members are also valuable resources for new hires.

What are popular job titles related to Bdc Service Representative jobs in Texas?

For Bdc Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Bdc Service Representative jobs in Texas look for?

The top searched job categories for Bdc Service Representative jobs in Texas are:

Bdc Service Representative jobs near you
Infographic showing various Bdc Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

AUTOMOTIVE BDC REPRESENTATIVE NOW HIRING

National Automotive Training Academy

Mexia, TX • On-site

$15 - $22/hr

Full-time

Re-posted 23 days ago

Job description

AUTOMOTIVE BDC REPRESENTATIVE – NOW HIRING
Mike Terry Chevrolet | Mexia, TX

Mike Terry Chevrolet is actively seeking a motivated, energetic Automotive BDC Representative to join our growing dealership team in Mexia, Texas. This role is perfect for individuals with strong phone skills, telemarketing experience, or a background in customer engagement who are looking for great pay, a positive work atmosphere, and long-term career growth in the automotive industry.

As a BDC Representative, you will be the first point of contact for our customers—handling inbound calls and online inquiries, setting showroom appointments, and supporting the sales team by driving traffic and opportunity.

POSITION RESPONSIBILITIES

  • Answer incoming phone calls and respond to online customer inquiries

  • Schedule and confirm sales appointments for the showroom

  • Follow up with customers, including missed or “no-show” appointments

  • Log customer information accurately in the CRM system

  • Maintain up-to-date knowledge of dealership inventory, products, and promotions

  • Provide professional, friendly customer service at all times

  • Assist with outbound calls and lead follow-up

  • Support dealership sales and marketing efforts as needed

POSITION REQUIREMENTS

  • Strong phone, communication, or telemarketing skills

  • Sales or customer service experience preferred (automotive experience a plus, not required)

  • Confident, professional, and personable demeanor

  • Highly organized and dependable

  • Comfortable using computers, CRM systems, and the internet

  • Coachable and motivated to succeed

WHAT WE OFFER

  • Competitive pay with performance-based opportunities

  • Supportive, team-oriented work environment

  • Training and advancement opportunities

  • Stable, well-established dealership

LOCATION

Mike Terry Chevrolet
2000 E Milam Street
Mexia, TX 76667

HOW TO APPLY

Apply online today at natatoday.net
or email your resume directly to brandy@natatoday.net

#AutomotiveJobs #BDCRepresentative #NowHiring