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Automotive Service Writer Jobs in Virginia (NOW HIRING)

Meineke

Automotive Service Advisor

Forest, VA · On-site

$18 - $22/hr

At least two years of experience as an automotive service writer or service advisor is required ... Experience as an automotive service manager is preferred * Deep understanding of automotive ...

Wiygul Automotive Clinic

Service Writer

Alexandria, VA · On-site

$65K - $95K/yr

The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity forexpert sales-oriented superheroes who are looking to make their mark on an organization andhelp take ...

Wiygul Automotive Clinic

Service Writer

Alexandria, VA · On-site

$65K - $95K/yr

The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...

German Auto Group Inc

Service Advisor

Springfield, VA · On-site

$45K - $90K/yr

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred * Deep understanding of automotive technology ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Virginia

Automotive Service Writer information

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$12

$23

$39

How much do automotive service writer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for automotive service writer in Virginia is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $28.61 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
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Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,783 per year, or $23.9 per hour.

Automotive Service Writer | Loudoun County

Virginia Tire & Auto

Leesburg, VA • On-site

$1.0K/wk

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Senior Service Advisor

Virginia Tire & Auto's Senior Service Advisors are true auto repair professionals and expert problem solvers. They are knowledgeable about cars, how to diagnosis them and the parts and repairs needed to fix them. But most of all, they enjoy leading a team of service advisors, driving sales and taking care of the customer. They love to engage with people and they love to sell. To them, it's about learning what a customer's vehicle truly needs and presenting a solution. And they want to teach their team to do the same.

What You'll Do

  • Be an expert on Virginia Tire & Auto sales procedures and initiatives: Warm Welcome, Fond Farewells, Phone Process, etc.
  • Have advanced knowledge of vehicle systems and be an expert on the VTA Tire Collection, tires&, the VTA Credit Card and all other products and services offered and be comfortable selling them to customers.
  • Document, verbally communicate and sell the recommendations provided by the Production team, specifically complex recommendations that require in-depth vehicle knowledge.
  • Write estimates and order parts for services as needed.
  • Be able to create and bill out all sales orders.
  • Work towards achieving any company-set goals or objectives, including individual sales goals.
  • Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
  • Build relationships with customers by communicating the status of their vehicle, promise time and provide a best-in-class customer experience.
  • Be the point person for communications to and from your team

Qualifications

  • Sales experience in the automotive industry
  • Understanding of complex vehicle systems and how to properly diagnosis vehicles and the proper repairs needed
  • Help develop knowledge of Service Advisors by assisting them with selling more complex recommendations as needed
  • A professional personal appearance
  • Ability to become well-versed in a point of sale system and be able to troubleshoot common items.
  • Have and maintain a valid driver's license
  • Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career.

Why You'll Love Us

Mission matters here. At Virginia Tire & auto our mission is to take the stress out of car care. We do that by taking the stress out of our employees lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscious. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive and forward-thinking.

What We'll Do For You

We provide our employees:

  • Guaranteed $20 hour plus commission—Minimum $1,000 a week guaranteed for your first 90 days
  • Low-Cost Health Insurance
  • Industry best paid vacation and holidays
  • Tire and auto repair discounts
  • Gym Membership Reimbursement
  • Affordable dental and vision insurance
  • Life & short-term disability insurance
  • 401(k) with company match
  • Energy filled, busy shops
  • Predictable Schedules
  • A clean, professional work environment with a team that wants to see you succeed
  • A company culture designed to support your career growth

Who We Are

Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees.

Virginia Tire & Auto promotes a smoke-free, drug-free environment.

Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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