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Automotive Service Writer Jobs in Virginia (NOW HIRING)

VIOC

Automotive Service Writer

Hollins, VA · On-site

$16 - $19/hr

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses Full Time and Part Time Benefits Include: -Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) ...

Valvoline

Automotive Service Writer

Woodbridge, VA · On-site

$15/hr

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary! What ...

Valvoline

Automotive Service Writer

Woodbridge, VA · On-site

$15/hr

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary! What ...

Valvoline

Automotive Service Writer

Salem, VA · On-site

$28 - $45/hr

... basic services, and reports any obvious repair needs or safety concerns to the Service Manager -Maintains shop cleanliness for a clean and inviting appearance -Follows all safety procedures and ...

Bristol Chevrolet

Service writer

Bristol, VA · On-site

Service Writer Join the Bristol Chevrolet team as a Service Writer, where you will be the primary ... Basic knowledge of automotive services and repairs is preferred. * Proficiency with computer ...

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Showing results 21-40

All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Virginia

Automotive Service Writer information

See Virginia salary details

$12

$23

$39

How much do automotive service writer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for automotive service writer in Virginia is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $28.61 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

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For Automotive Service Writer jobs in Virginia, the most frequently searched job titles are:

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The top searched job categories for Automotive Service Writer jobs in Virginia are:

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Cities in Virginia with the most Automotive Service Writer job openings:

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For Automotive Service Writer jobs in VA, the most frequently searched job titles are:

Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,783 per year, or $23.9 per hour.

Automotive Service Writer

VIOC

Hollins, VA • On-site

$16 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

269th of 371 rated vehicle maintenance

Job description

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses

Full Time and Part Time


Benefits Include:

-Health Insurance (Dental, Vision, Medical)

-Paid vacation and holidays

-Matching 401(k)

-Paid on-the-job training

-Leadership development and coaching

-Company provided uniforms

-Tuition reimbursement including technical certifications

-Safety shoes offered through the company

-No late evenings


Required Qualifications:

-Automotive experience (two years or more preferred)

-Reliable transportation to and from work

-Communicate directly with customers and relay vehicle issues to the Mechanic

-Suggest maintenance and repair services to the customer

based upon vehicle's diagnosis

-Have effective interpersonal, oral, and communication skills

-Bilingual applicants preferred


As a Service Advisor, you will:

-Establish and maintain good working relationships with customers to encourage repeat and referral business

-Greet customers and provide excellent customer service

-Create repair orders and communicate with technicians to ensure timely completion of repairs

-Explain repair estimates and obtain customer approval before proceeding with repairs

-Keep customers informed about the status of their vehicles throughout the repair process

-Reconcile daily and weekly paperwork for finance records

-Maintain high-quality service repairs and minimize comebacks

-Familiarity with auto estimating software R.O. Writer is preferred


A Mission with a Company - Join Us!

PM Lube, LLC is a franchisee of Valvoline Instant Oil Change (VIOC). Our mission is "Changing Lives Through Stewardship," and that starts with our great people.


PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.


Weparticipatein the E-Verify program.

What Valvoline Instant Oil Change employees say

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About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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