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Automotive Service Advisor Jobs (NOW HIRING)

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service Writer Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

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Automotive Service Advisor information

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$25

$45

How much do automotive service advisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair orders and service processes. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or retail environments. Certifications like ASE may enhance job prospects but are not always mandatory.

What are some common challenges Automotive Service Advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

Do service advisors make more money than mechanics?

Automotive service advisors typically earn more than mechanics because they handle customer interactions, sales, and service recommendations, often receiving commissions or bonuses. Mechanics usually have a fixed hourly wage or salary and focus on repairs and maintenance. Compensation can vary based on experience, location, and shop size.

What does an Automotive Service Advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What Is an Automotive Service Advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, knowledge of vehicle systems, and the ability to explain technical issues to customers. The role involves handling customer interactions, managing repair orders, and working in a fast-paced environment, which can be challenging for some. Success often depends on experience, certifications, and the ability to multitask effectively.

What job makes $10,000 a month without a degree?

An Automotive Service Advisor can earn $10,000 or more per month with experience, strong customer service skills, and a good understanding of automotive systems. High earnings are often achieved through commissions, bonuses, and working in busy or luxury dealerships. No formal degree is typically required, but industry certifications and experience are valuable.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs
What cities are hiring for Automotive Service Advisor jobs? Cities with the most Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
Who are the top companies hiring for Automotive Service Advisor jobs? The top employers for Automotive Service Advisor jobs are:
What states have the most Automotive Service Advisor jobs? States with the most job openings for Automotive Service Advisor jobs include:
What job categories do people searching Automotive Service Advisor jobs look for? The top searched job categories for Automotive Service Advisor jobs are:
What are popular job titles related to Automotive Service Advisor jobs? For Automotive Service Advisor jobs, the most frequently searched job titles are:
Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Dow Family Automotive, Inc.

Encinitas, CA • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Automotive Service Advisor
Furgerson’s Garage – Encinitas, CA

Join One of North County San Diego's Most Trusted Auto Repair Shops!
Furgerson's Garage is seeking a friendly, professional, and motivated Automotive Service Advisor to join our team. This is an excellent opportunity for someone with at least two years of automotive customer service experience who wants to build a long-term career in the automotive industry.
If you enjoy helping people, have a positive attitude, and possess a basic understanding of automotive repair and maintenance, we'd love to hear from you.
Responsibilities
  •  Answer incoming phone calls and assist customers professionally 
  •  Schedule service and repair appointments 
  •  Check customers in and out efficiently 
  •  Communicate vehicle concerns and service recommendations 
  •  Provide updates on repair status and completion times 
  •  Preparing estimates and invoices 
  •  Coordinate with technicians and management to ensure excellent customer service 
  •  Maintain accurate customer and vehicle records 
  •  Help create a welcoming and positive experience for every customer 
Qualifications
  •  Minimum 2 years of automotive service advisor, automotive receptionist, or automotive customer service experience 
  •  General knowledge of automotive maintenance and repair services 
  •  Strong communication and interpersonal skills 
  •  Professional appearance and friendly personality 
  •  Ability to multitask in a fast-paced environment 
  •  Computer proficiency and phone skills 
  •  Valid driver's license with a clean driving record preferred 
  •  Team-oriented attitude and willingness to learn 
Compensation & Benefits
  •  Full-Time Position (Monday–Friday) 
  •  Competitive Pay 
  •  Paid Health Insurance 
  •  Paid Dental Insurance 
  •  Paid Vision Insurance 
  • 401K 2% matching
  •  Paid Time Off (PTO) 
  •  Paid Holidays 
  •  Ongoing Paid Training
  •  Stable, Family-Owned Company with an Outstanding Reputation 
Why Work at Furgerson's Garage?
There is a reason Furgerson's Garage was awarded National AAA "Best in Repair" Gold out of 7500 shops. For decades, Furgerson's Garage has built a reputation for honesty, quality, and exceptional customer service. We believe in taking care of our employees and providing a positive work environment where team members can grow professionally and personally.
Apply today and become part of a team that truly values its employees and customers.

Furgerson's Garage
807 2nd St.
760-436-3337
www.furgersons.com
Encinitas, California
Serving North County drivers with integrity and excellence since 1981.

 
Preferable, but not required:
  • ASE Certified Service Advisor
  • 5+ years of experience. 
  • Experience with Mitchell Manager SE, Bolt on Technologies, and State of California Smog Check and Vehicle Safety Systems programs.
  • Bilingual-English/Spanish