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Automotive Technical Service Advisor Jobs (NOW HIRING)

Marencor

Automotive Service Advisor

Greenville, SC · On-site

Job Title - Automotive Service Advisor Location - Greenville, SC Full time Schedule: Full-time with ... Need Auto experience with mechanical/technical expertise in vehicle repairs and service contracts

RT Holdings

JLR Service Advisor

Fort Pierce, FL · On-site

... some automotive technical familiarity, an organized and friendly personality as well as the ability to motivate & manage others. -If you are an automotive service advisor, have a strong desire to ...

RT Holdings

ML NISSAN Service Advisors

Opa Locka, FL · On-site

... service advisor. -The job does require a person with some automotive technical familiarity, an organized and friendly personality as well as the ability to motivate & manage others. -If you are an ...

VP Supply Corp

Technical Service Advisor

Rochester, NY · On-site

$80K - $90K/yr

We are seeking an experienced HVAC Technical Service Advisor to join our team in Rochester, NY . In this role, you'll serve as a trusted technical resource for both our customers and internal teams.

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Automotive Technical Service Advisor information

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$45

How much do automotive technical service advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for automotive technical service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an automotive technical service advisor?

An Automotive Technical Service Advisor is a professional who acts as a liaison between customers and the service department at an auto repair shop or dealership. They assess customers' vehicle concerns, explain necessary repairs and maintenance, and provide estimates for services. Technical Service Advisors also communicate with technicians to accurately diagnose issues and ensure timely completion of work. Their goal is to ensure customer satisfaction and maintain the efficient operation of the service department.

How does an automotive technical service advisor collaborate with technicians and customers to ensure efficient vehicle repairs?

As an Automotive Technical Service Advisor, you’ll serve as the primary liaison between customers and the service department. You’ll communicate customer concerns clearly to technicians, translate technical information into understandable terms for customers, and keep both parties updated on repair progress. Strong collaboration skills are essential, as you’ll often coordinate schedules, clarify repair orders, and ensure all recommendations are authorized before work begins. This teamwork helps streamline workflow, minimizes misunderstandings, and leads to higher customer satisfaction.

What are the key skills and qualifications needed to thrive as an automotive technical service advisor, and why are they important?

To thrive as an Automotive Technical Service Advisor, you need a solid understanding of automotive systems, customer service skills, and typically a high school diploma or equivalent, with some employers preferring post-secondary automotive training. Familiarity with dealership management systems (DMS), service scheduling software, and diagnostic tools is often required, and certifications like ASE can be advantageous. Strong communication, problem-solving abilities, and the capacity to manage multiple tasks under pressure help set top advisors apart. These skills are vital for accurately interpreting customer concerns, ensuring efficient service operations, and building customer trust and satisfaction.

What is the difference between Automotive Technical Service Advisor vs Automotive Service Technician?

AspectAutomotive Technical Service AdvisorAutomotive Service Technician
CredentialsOften requires a high school diploma, ASE certifications, and automotive knowledgeRequires a high school diploma, ASE certifications, and technical training
Work EnvironmentCustomer service area, office, and service baysGarage or service bay, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, independent garages
Common Search & ComparisonCustomer communication, service advising, diagnosticsVehicle repairs, diagnostics, maintenance

The Automotive Technical Service Advisor primarily communicates with customers, explains repairs, and manages service orders, while the Automotive Service Technician performs the hands-on repairs and diagnostics. Both roles require automotive knowledge and certifications but differ in daily responsibilities and work environment.

What states have the most Automotive Technical Service Advisor jobs?

States with the most job openings for Automotive Technical Service Advisor jobs include:

What are popular job titles related to Automotive Technical Service Advisor jobs?

For Automotive Technical Service Advisor jobs, the most frequently searched job titles are:

Automotive Technical Service Advisor jobs near you

Automotive Service Advisor

Marencor

Greenville, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Title – Automotive Service Advisor 

Location – Greenville, SC

Full time 


Schedule: Full-time with full benefits

*** Work from home / Remote > Only Monday & Friday
Job Overview:

*** This position is upselling customers to buy additional warranties on new car purchases.

*** This position provides support to agents, clients, and customers by adjudicating claims, providing claims status, and resolving or escalating customer issues.

The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations, informing management of any changes.

  1. Automotive Service Industry Experience (Required: 3+ Years)
    • *** Experience as a Service Advisor, Parts Advisor, or Automotive Technician.***
    • *** Need Auto experience with mechanical/technical expertise in vehicle repairs and service contracts.
    • *** The role requires assessing warranty-related issues and knowledge of automotive diagnostics and repairs.

Job Responsibilities:

  • Handles claims related calls per work schedule performing within defined metrics
  • Manages the car inspection when claim is over a certain amount or fraud
  • Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor
  • Master understanding of clients, agents, and contract terms and conditions
  • Notify Supervisor of any claims in which possible fraud is suspected
  • Participates in all training as required to perform the duties of the role

Job Requirements:  

  • High School Diploma or equivalent  
  • 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor)
  • Must possess strong Automotive Technical and Mechanical knowledge 
  • Must be able to successfully pass a background check

Company Benefits:

  • Auxiliary Medical, Prescription, Dental, and Vision Insurance
  • Registered Retirement Savings Plan
  • Long-Term Disability Insurance
  • Life Insurance
  • Pet Insurance
  • Paid Holidays and Paid Time Off
  • Employee Referral Program
  • Employee Assistance Program
  • Wellness Programs
  • Paid Community Service Opportunities
  • Tuition Reimbursement Program
  • Ongoing Training & Personal Development