ZipRecruiter

Log In

1

Automotive Call Center Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsAutomotive Call Center Jobs

Automotive Call Center information

See salary details

$10

$17

$25

How much do automotive call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for automotive call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in an Automotive Call Center?

Employees in an Automotive Call Center are primarily responsible for answering customer inquiries, scheduling service appointments, providing information about automotive products and services, and resolving basic issues over the phone or via email. They often coordinate with service advisors, technicians, and sales teams to relay important information and ensure seamless customer service. Multitasking between phone interactions, data entry, and updating customer records is a significant part of the job. You'll also be expected to maintain a professional and friendly demeanor, even during busy or challenging situations, to help cultivate trust and loyalty among customers.

What jobs in the US pay 300,000 a year?

In the automotive call center industry, high-paying roles such as senior management, director positions, or specialized sales executives can reach or exceed $300,000 annually, often requiring extensive experience, leadership skills, and industry knowledge. However, most call center roles typically pay lower, with top-tier executive positions being the primary earners at this level.

What is the highest paid job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives such as CEOs and CFOs, as well as specialized engineers like automotive design engineers and powertrain engineers. These positions typically require advanced degrees, extensive experience, and leadership skills, and they often oversee company strategy, product development, or technical innovation.

What is an Automotive Call Center job?

An Automotive Call Center job involves handling inbound and outbound customer calls related to automotive services, sales, financing, and support. Representatives assist customers with scheduling service appointments, answering inquiries about vehicle features, processing payments, and providing troubleshooting guidance. Strong communication skills and automotive knowledge are essential.

What are the key skills and qualifications needed to thrive in the Automotive Call Center position, and why are they important?

Success in an Automotive Call Center requires strong communication abilities, active listening skills, customer service experience, and basic automotive knowledge, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and scheduling platforms is highly beneficial. Standout candidates possess patience, empathy, problem-solving skills, and the ability to remain calm under pressure. These competencies ensure positive customer interactions, efficient handling of inquiries, and contribute to customer satisfaction and retention.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing multiple teams or departments.

What is the job description of automotive call center?

An automotive call center representative handles customer inquiries related to vehicle services, repairs, and sales over the phone or via online communication. They provide information, schedule appointments, process orders, and troubleshoot issues, often using customer relationship management (CRM) software. Strong communication skills and knowledge of automotive products are essential for this role.
More about Automotive Call Center jobs
What cities are hiring for Automotive Call Center jobs? Cities with the most Automotive Call Center job openings:
What are the most commonly searched types of Automotive Call Center jobs? The most popular types of Automotive Call Center jobs are:
What states have the most Automotive Call Center jobs? States with the most job openings for Automotive Call Center jobs include:
What job categories do people searching Automotive Call Center jobs look for? The top searched job categories for Automotive Call Center jobs are:
Automotive Call Center jobs near you
Infographic showing various Automotive Call Center job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Automotive Call Center Representative - Porsche Natick

asburyauto

Natick, MA • On-site

$45K - $50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Compensation: $45,000-$50,000 annually 

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Service Agent who will help us redefine the car-buying experience. 

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

  • Must be able and willing to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Greet customers and provide information on shuttle schedule if needed
  • Contact and communicate with customers to identify automotive service needs
  • Follow all dealership processes and procedures, high frequency of contact with customers
  • Thorough documentation of all contacts within the customer management system
  • Complete internet lead management service work plans on a daily basis
  • Answer all calls in a prompt, professional and courteous manner
  • Use scripts to collect all pertinent customer information and document in the system accordingly 
  • Agents must adhere to Asbury phone scripts
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per day 
  • Advanced computer & phone skills 
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast paced environment
  • Various language proficiency is always a plus
  • Team player
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDOTHER

Apply