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Automotive Call Center information

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How much do automotive call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for automotive call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in an Automotive Call Center?

Employees in an Automotive Call Center are primarily responsible for answering customer inquiries, scheduling service appointments, providing information about automotive products and services, and resolving basic issues over the phone or via email. They often coordinate with service advisors, technicians, and sales teams to relay important information and ensure seamless customer service. Multitasking between phone interactions, data entry, and updating customer records is a significant part of the job. You'll also be expected to maintain a professional and friendly demeanor, even during busy or challenging situations, to help cultivate trust and loyalty among customers.

What automotive jobs pay well?

In the automotive industry, roles such as automotive service managers, master technicians, and collision repair shop owners tend to offer higher salaries. These positions often require specialized skills, certifications, and experience, and may involve supervisory responsibilities or ownership opportunities.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives such as CEOs and CFOs, as well as specialized engineers like automotive design engineers and powertrain engineers. These positions typically require advanced degrees, extensive experience, and leadership skills, and they often oversee company strategy, product development, or technical innovation.

What job makes $10,000 a month without a degree?

In an automotive call center, high-level sales or management roles can potentially earn $10,000 a month through commissions and bonuses, especially with extensive experience and strong performance. However, such earnings are uncommon without specialized skills, certifications, or proven success in sales or leadership positions.

What is an Automotive Call Center job?

An Automotive Call Center job involves handling inbound and outbound customer calls related to automotive services, sales, financing, and support. Representatives assist customers with scheduling service appointments, answering inquiries about vehicle features, processing payments, and providing troubleshooting guidance. Strong communication skills and automotive knowledge are essential.

What are the key skills and qualifications needed to thrive in the Automotive Call Center position, and why are they important?

Success in an Automotive Call Center requires strong communication abilities, active listening skills, customer service experience, and basic automotive knowledge, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and scheduling platforms is highly beneficial. Standout candidates possess patience, empathy, problem-solving skills, and the ability to remain calm under pressure. These competencies ensure positive customer interactions, efficient handling of inquiries, and contribute to customer satisfaction and retention.

What is the highest paying call center job?

In the automotive call center industry, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to have the highest salaries, often exceeding $60,000 annually. These positions require leadership skills, industry knowledge, and experience in call center operations, and they typically offer higher compensation than entry-level customer service roles.
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Automotive Call Center jobs near you

Automotive Call Center Representative

Ford of Harvey

Pineville, NC • On-site

$15.25 - $19/hr

Other

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Business Development Coordinator

Classic CDJR South Charlotte is hiring for business development coordinators to join our team! Do you enjoy meeting new people and helping out customers? Are you passionate about delivering an excellent customer service experience? Do you have an outgoing personality and enjoy cultivating new relationships? Do you enjoy speaking with customers? If you answered yes, we want to talk to you!

We offer:

  • Health, Dental, Medical
  • 401K
  • Paid Time Off
  • Employee Purchase program
  • Opportunity for Growth and Advancement

Responsibilities:

  • Handle all incoming internet email leads and internet phone leads
  • Work with internet leads accordingly to set an appointment for a proper vehicle demonstration
  • Direct customers to product information resources, including those available on the internet
  • Deliver inquiries/messages intended for other sales personnel and departments promptly

Requirements:

  • Good verbal and written communication skills
  • Self-motivation
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Drive to hit sales quotas and goals
  • Experience required

About the Dealership:

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated, we are proud to have grown from 1 store to 35. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

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